• The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 30 years!

    Join Tens of Thousands of other Owners just like you here to get any and all Timeshare questions answered 24 hours a day!
  • TUG started 31 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Read about our 31st anniversary: Happy 31st Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    Free memberships for every 50 subscribers!

    Visit TUG on Youtube!
  • TUG has now saved timeshare owners more than $23,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $23 Million dollars
  • Wish you could meet up with other TUG members? Well look no further as this annual event has been going on for years in Orlando! How to Attend the TUG January Get-Together!
  • Sign up to get the TUG Newsletter for free!

    Tens of thousands of subscribing owners! A weekly recap of the best Timeshare resort reviews and the most popular topics discussed by owners!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    All T-shirt options here!
  • A few of the most common links here on the forums for newbies and guests!

Sunset World Resort – Negotiating a Release

lisa2594

newbie
Joined
Oct 28, 2024
Messages
2
Reaction score
0
My husband and I purchased a right to use from Sunset Group in January of 2020 which we would like to get out of or sell. This is for Sunset World which consists of several resorts – in Cancun and surrounding areas.

Stats for resort:
  • Studio Room
  • We have one week and one VIP week to use (The VIP week doesn’t require maintenance fees to be paid unless we use it). They are floating weeks (can’t use Christmas, New Year, Thanksgiving or Holy Week)
  • No loan
  • Yearly maintenance fees of approximately $810/year.
  • Also an every 5 year fee equivalent to a maintenance fee.
What has been done:
  • Started an email negotiation with Sunset (it was with a customer service representative)
    • They would not do a deed back
  • Sunset suggested we:
    • Switch to biennial or
    • Pay 2 maintenance fee years and then only pay the 5 year fee consistently
    • This offer supposedly expires Oct 31, 2024
  • Found Tugs and started reading. 😉
Other points:
  • I see in my contract that if I sell the weeks, I have to pay Sunset 5 years of normal maintenance fees.
  • I live in West Virginia.
  • Sunset has offices in Cancun and at least a mailing address in Florida.
My Questions:

I am willing to pay Sunset to get rid of this, but I’m unsure of how much to offer or how to proceed.
  • Should I try to sell on the open market first (even knowing I would have to pay 5 weeks to Sunset) or try further negotiation with Sunset? (I also would incur monies to sweeten the deal by paying maintenance fees for the buyer)
  • Has anyone successfully negotiated with Sunset or stopped paying and knows how Sunset handles non-payments?
  • Should I continue in the email format with negotiations or send certified letters to the address in my contract?
I would rather not just quit paying but am willing to consider it. I’m not crazy about my credit being affected because I pay my bills and have always tried to keep my obligations (of which this was a stupid obligation I put myself into). However, I really don’t want to continue paying for something I don’t use or obligate my heirs to have to deal with the situation.

I am so overwhelmed with the information I’ve read so I thank you for your assistance.
 

T-Dot-Traveller

TUG Member
Joined
Jun 10, 2015
Messages
4,753
Reaction score
3,745
Location
Canada
Resorts Owned
Mayan Palace Regency
Taranova
Hi @lisa2594

Welcome to TUG
If you have not already read SWR threads in the TUG Mexican Forum -I would suggest doing so.

SWR is looking to max their income from you.SWR has no resale value

Since you have no loan - there are likely other / cheaper solutions- such as simply walking away.
[ They can harrass you - but are unlikely in my opinion ;able to impact your credit]

Read TUG and gain Knowledge
 

lisa2594

newbie
Joined
Oct 28, 2024
Messages
2
Reaction score
0
Hi @lisa2594

Welcome to TUG
If you have not already read SWR threads in the TUG Mexican Forum -I would suggest doing so.

SWR is looking to max their income from you.SWR has no resale value

Since you have no loan - there are likely other / cheaper solutions- such as simply walking away.
[ They can harrass you - but are unlikely in my opinion ;able to impact your credit]

Read TUG and gain Knowledge
I had missed the Mexican Forum. I'll go there. Thank you.
 
Top