Stephen Cloobeck on Undercover Boss Again

[Quadmaniac]

Undercover Boss - Diamond Resorts ??

I saw a preview for next week's episode and it may be Diamond Resorts - the picture moved too fast to read the title of the resort but I think I saw Diamond Resorts and this is supposed to be the first time that the "boss" has gone undercover for a second time. Was it not Diamond Resorts last time ???

 

[SueDonJ]

Here's the January thread; yes it was Diamond Resorts the first time. The threads can be merged if it turns out that this is the same guy a second time.

 

[dioxide45]

From TVRage.com. To air Friday November 30th, 2012.

Undercover Boss: Pacific Monarch Resorts

Diamond Resorts International CEO Stephen J. Cloobeck takes a look at their recent acquisition, Pacific Monarch Resorts.

 

[Quadmaniac]

So it is Diamond Resorts then ? I thought that's what I saw. Missed the first one where he was on somehow.

 

[Fern Modena]

Mods--Please don't combine, this is not a repeat of an earlier show.

Stephen Cloobeck, President of DRI Resorts is staging a return visit to Undercover Boss this eveing (November 30, 2012). Don't know what will make it different except that he is giving a million dollars to an employee/some employees.

Let the discussions begin...

Fern

 

[Fisch]

I believe this episode focuses on the newly acquired Pacific Monarch Chain.

 

[presley]

I didn't see the last episode until a couple days ago and then I only saw the last 10 mins or so. I caught him at the best part. He was so generous with his staff at the end that I almost felt like running out and buying his TS (okay not really). I didn't see him as an evil monger, though.

 

[nightnurse613]

Dri ceo cloobeck goes for #2

Say it ain't so: He's Diamond Resorts International® Chairman and CEO, Stephen J. Cloobeck, and he's about to become the FIRST CHAIRMAN AND CEO to make a SECOND appearance on Undercover Boss! Watch it happen on CBS, Friday, November 30, at 8/7c. It's not often you get a second chance to make a good first impression - set those recorders for TONIGHT!!

 

[dioxide45]

Mods--Please don't combine, this is not a repeat of an earlier show.

It should probably be merged with this existing thread on the new show.

 

[cmh]

I just watched it.......well, most of it. Did you see it? He gave away lots of money again to staff members, and some of it was his own money.

 

[Rent_Share]

http://www.cbs.com/shows/undercover_boss/video/

Show some ethics - 2 Times and has yet to "expose" the unethical practices of the sales department.

"I own this resort" NO you own the management company, the people you (and the developers of the bankrupt projects, you have acquired) screwed out of 10's of thousands to purchase the intervals OWN the resort and YOU WORK FOR THEM.

 

[csalter2]

Stay in Your Lane

http://www.cbs.com/shows/undercover_boss/video/

Show some ethics - 2 Times and has yet to "expose" the unethical practices of the sales department.

"I own this resort" NO you own the management company, the people you (and the developers of the bankrupt projects, you have acquired) screwed out of 10's of thousands to purchase the intervals OWN the resort and YOU WORK FOR THEM.

You are with Woldmark so stay in your lane. He does own DRI and DRI owns large numbers of unsold intervals in each of the resorts. In many cases they own more than half of the interests. In addition, DRI subsidizes many of the resorts who have lots of foreclosures.

No I don't work for DRI and am not a family member, but we do have to sometimes remember that we share ownership in these resorts. DRI manages many of the resorts in its system but not all of them. The timeshare industry is in great flux right now and who knows what the future will hold. We are all paying increased maintenance fees and the companies are charging us more each year. I can at least say that with DRI that the properties are being refurbished, more properties are being added and more options have been offered to us. I saw the Undercover Boss today. I get the publicity it brings to DRI. I am sure that's why he did it. However, I do know that well before he did these episodes, he would PERSONALLY post on these blogs to owners, PERSONALLY call owners with concerns, and PERSONALLY assist owners. No company is perfect and DRI is no exception, but I at least feel they are trying.

Can you tell me if Woldmark's CEO does that?

 

[daventrina]

I believe this episode focuses on the newly acquired Pacific Monarch Chain.

After starting at KBC ... and ending at KBC...

 

[Timeshare Von]

I recorded it last night after the teaser commercials talking about him giving away a million bucks. As I heard that, I thought "mmmm wonder how Diamond Resort owners will feel about that?"

I'll probably watch it today since it's a gloomy cloudy day.

 

[Rent_Share]

You are with Woldmark so stay in your lane. He does own DRI and DRI owns large numbers of unsold intervals in each of the resorts. In many cases they own more than half of the interests. In addition, DRI subsidizes many of the resorts who have lots of foreclosures.

No I don't work for DRI and am not a family member, but we do have to sometimes remember that we share ownership in these resorts. DRI manages many of the resorts in its system but not all of them. The timeshare industry is in great flux right now and who knows what the future will hold. We are all paying increased maintenance fees and the companies are charging us more each year. I can at least say that with DRI that the properties are being refurbished, more properties are being added and more options have been offered to us. I saw the Undercover Boss today. I get the publicity it brings to DRI. I am sure that's why he did it. However, I do know that well before he did these episodes, he would PERSONALLY post on these blogs to owners, PERSONALLY call owners with concerns, and PERSONALLY assist owners. No company is perfect and DRI is no exception, but I at least feel they are trying.

Can you tell me if Woldmark's CEO does that?

Keep drinking the koolaide

 

[coachr32]

Undercover Boss-DRI

I have watch both episodes that Mr. C has appeared. Talk about major PRing. Yes, most of the MGV properties need to be updated. Yes, they tried to get by. We have always told the management that the sites are outdated. The Cabo Azul resort is not worn down yet, but for a six yr old property, it is starting to show wear and tear. Six yrs of POOR lighting in the bathrooms.

We knew of the trouble (bankruptcy) before it became public and can say that management at the sites were left in the dark, so when Mr. C jumps down on the employees, they really were not aware of all the facts. We talked to many of the employees at several MGV resorts while the "purchase" was taking place and they knew very little or how things were going to affect them.

As for the uniforms, the name tags in the show indicate that DRI had not made the "new ones" because they now have DRI on them. I also have to say that the housekeeping issue is STILL there at most of the resorts that DRI bought from MGV. Rooms are still dirty, hair is left all over, cabinets "broken", utensils dirty. When will this change? (when my MF's go through the roof)

This was a one sided, PR stunt. Missed Mr. C smoking his "cuban" cigars!

 

[Rent_Share]

When will this change? (when my MF's go through the roof)!

Giving away millions to an employee welfare fund while hopping from property to property on a private jet has to be funded from somewhere

This was a one sided, PR stunt. Missed Mr. C smoking his "Cuban" cigars!

They are not contraband in Cabo San Lucas

The people featured in the show are his employees, he is the employee of the owners of the intervals, the ones paying ever increasing Maintenance Fees on Weeks worth zero

 

[coachr32]

Mr. C smoked the cigars in episode 1. So I missed that in episode 2.

 

[Timeshare Von]

I recorded it last night after the teaser commercials talking about him giving away a million bucks. As I heard that, I thought "mmmm wonder how Diamond Resort owners will feel about that?"

I'll probably watch it today since it's a gloomy cloudy day.

OK I started watching and couldn't get past the first five minutes. He is such an arrogant egomaniac! He totally comes off as a rich spoiled guy totally consumed with his own little world. I forgot from the first episode, how unlikable he really is.

 

[Passepartout]

I don't think I lasted 5 minutes of the self serving egomaniac. The entire premise is BOGUS! What new hire shows up with a camera operator, sound guy mic'ing everyone around, and a make up artist without raising HUGE suspicion? Undercover, my hindermost cheek.

Jim

 

[Rent_Share]

Total turn of to me when he boasts "I own this resort" when you think of the Hundreds Millions that have been lost by DRI owners paying retail for 1/52nd chunks of "his" resort that are now worthless.

I track DRI LTVR - Have seen two week packages at eBay trade for $1.00, I just can't get past the Maintenance Fees approaching 1,200/week Plus Taxes - That is with straight ownership not converted to the club which adds hundreds more per year in fees

71 Completed EBay Auction with Diamond in the Description

1- XMAS Week Fixed at Williamsburg $ 1,000 Best offer 775
1- 8500 PTS MAUI $ 102.50 with seller paid closing and resort closing
69 - Auctions ending at $ 1.00 or less 16 with bids 53 NO BIDS @ $1.00 or less

Yes he owns the resort as the MF's continue to be some the highest in the industry, yet the resale value continues to be less than zero, because the Club features are not transferable on sale

 

[dioxide45]

I recorded it last night after the teaser commercials talking about him giving away a million bucks. As I heard that, I thought "mmmm wonder how Diamond Resort owners will feel about that?"

I'll probably watch it today since it's a gloomy cloudy day.

Well it wasn't a million bucks. A million Pesos though. Converted to US dollars it is far from a million.

Watching the show, while he is an egomaniac, he does care about the DRI brand and it seems that he wants the brand to compete with the big boys (Marriott, Hilton, Starwood). I can't fault him for that.

 

[SueDonJ]

Keep drinking the koolaide

OK, I let this sit a couple hours and didn't respond until I no longer wanted to swear and yell at you and slap you upside your head.

IMO, and not as a moderator, I think "drinking the koolaid" is a flat-out insult no matter what the topic is. It's derisive and dismissive - you may as well just come right out and say that the poster to whom you're responding has no understanding or knowledge of the topic. IMO, it's not necessary to say such a derogatory thing in order to make the point that you disagree with him.

Hmmmmph.

 

[Timeshare Von]

Well it wasn't a million bucks. A million Pesos though. Converted to US dollars it is far from a million.

Actually, the commercial did say One Million Dollars. I've replayed it just to be sure, before speaking up again.

 

[Fern Modena]

Did you miss the part where he donated $1,000,000. of his own money to set up a DRI Employees' Emergency Fund (and stated that DRI would donate another $1,000,000., making the fund total $2. Million)?

For all the things you say about him, this tells me that he does "remember what it was like where he came from," and that he was very affected by the sick little girl whose parents couldn't afford the surgery even though they worked two jobs each. With an emergency fund in place, they could have had the surgery done.

Back in the 1970's it was very popular to have these sorts of funds available to employees; and even large employers would give employees ESAs, or Earned Salary Advances. You didn't even have to have a reason to have an ESA, just an understanding that you wouldn't get a paycheck on payday. I used to get one before vacation time.

Fern

Well it wasn't a million bucks. A million Pesos though. Converted to US dollars it is far from a million..