Something in the water today - voicemail

[TUGBrian]

had to download and save this recording of a voicemail left today after a new member joined.

He paid $15 using the online payment system, and did not click the email in the online receipt, nor the email receipt.

he then called mentioning he had no way to log in, to which we replied that to create a login he would need to click the link in either the on screen receipt, or the email receipt and that he could still click either one to create a new membership. Shortly after that, he created his new login and password and accessed the site.

6 minutes later he left this voicemail

removed - will add transcript

despite his overwhelmingly pleasant demeanor... we have suspended his account and refunded his money....there simply isnt any place on TUG for people like this. would avoid any possible interaction with mr sipple with anything timeshare related if this is an example of his afternoon behavior.

what a wild day today has been

 

[rapmarks]

Should we all call him?

 

[easyrider]

That is kind of funny and at least apologized for his cussing. I hope he lights up the forums.

Bill

 

[Travelingman1]

@TUGBrian

Well at least he said sorry for swearing at you a bunch...LOL

You know given what many people go through with the TS companies, I think he has confused TUIG with the high pressure sales floor of an unscrupulous TS company.

To be very clear, I am not justifying the VM he left, I am just saying I can understand that rancor, he has clearly been wronged by people in the TS industry. I found TUG because I had people on the sales floor, in extremely high pressure ways, flat out lie to my face A LOT. I can understand his rage, his desire to go to elected officials (he mentioned members of Congress) and lobby for changes to the TS industry and he isn't wrong there. The self financed interest is a huge issue.

The emotions make sense, the target, vulgarity, and the willingness to actually leave a VM like that are misdirected but the pain underneath makes sense to me.

 

[TUGBrian]

I mean I guess anyone can justify anything if they try hard enough.

I dont see any valid reason for leaving such a message on a phone, especially after you have already reached out once and gotten help within a few short minutes.

all of this happened from payment to creating a login to voicemail in the span of a few short hours.

 

[Shiba]

Really….all this over $15. He must of been already upset since England lost to Argentina. Glad you refunded him his money, since he was going to xall his congressman over this.

 

[TolmiePeak]

Seems like a sign of early onset dementia.

 

[davidvel]

had to download and save this recording of a voicemail left today after a new member joined.

He paid $15 using the online payment system, and did not click the email in the online receipt, nor the email receipt.

he then called mentioning he had no way to log in, to which we replied that to create a login he would need to click the link in either the on screen receipt, or the email receipt and that he could still click either one to create a new membership. Shortly after that, he created his new login and password and accessed the site.

6 minutes later he left this voicemail

https://tug2.net/news/funvoicemail.mp3

despite his overwhelmingly pleasant demeanor... we have suspended his account and refunded his money....there simply isnt any place on TUG for people like this. would avoid any possible interaction with mr sipple with anything timeshare related if this is an example of his afternoon behavior.

what a wild day today has been

It was very hot in Palm Desert today, still 102 at 9:30 pm. Also, there are monsoons so not a dry heat. He may have just overheated today.

 

[pedro47]

TUGBrian, IMHO, there are some major players in the timeshare industry that disliked this website and loved to attack this forum.

 

[TUGBrian]

I mean i guess it could be, but there would be far easier ways to do that.

the gentleman joined, and clearly had an issue from the start with getting his login/pw setup correctly. I personally reached out to help him and verified he was successful (as he logged in fine afterwards). Thus I was very shocked at the voicemail left shortly after that. I considered it crossing the line for me personally and had no problem simply refunding their membership fee given their very clear dissatisfaction.

 

[RX8]

So AFTER Mr. Sipple was assisted in his failed efforts to log in and AFTER he successfully logged in he left a vulgar voicemail and convinced himself that this site - which has been around since 1993, that has MANY thousands of users, which has an untold number of threads - was such a huge scam that he needed to contact his congressman about it. Wow.

Technology may not be his thing but that is no excuse to go off on a rant like that, especially after already successfully logging into the site. It is a shame because his posts might have been entertaining.

 

[Tia]

My husband got a voicemail from me one time the day after I called him. Technology

 

[TUGBrian]

yes. and this entire ordeal spanned a few hours in a single afternoon.

My PERSONAL response to his first request for help was 6 minutes after he reached out to us requesting help logging in. this is so unbelievably absurd it makes me mad even today.

 

[TUGBrian]

and in the most unexpected twist of the day, I just got a reply to my email informing him that his voicemail was out of line and there was no place for that behavior on TUG and that I had refunded his payment.....

Indicating that he never left a nasty voicemail and isnt unhappy with TUG at all and cant figure out how someone could have called and left such a message using his name from his phone number.

 

[emeryjre]

It is now a safe environment to call people names, demean them, attack their business,
Civility is just a word in the dictionary for many
There are no consequences for this type of behavior, so it has become the norm among some

The best thing you can do is the exact thing you did
Cut them off
Give back any money that has been proffered
Move on and try to think about good things

 

[dioxide45]

I'd be careful publishing his name and phone number (as part of the voicemail). Who knows what someone here could do with it.

 

[amycurl]

There's something else going on...multiple personality disorder? dementia? That's insane that he denies leaving the voicemail. Bless his heart.

 

[TUGBrian]

ah drat, i didnt think he said his phone number int he voicemail...im going to remove that and just post the transcript instead. (saving it though!)

not buying that someone within hours of paying for a membership, would call and leave that message using his name, and his phone number (matched caller id).... that was instead some random unknown 3rd party.

its like some fight club bizarro situation

 

[rapmarks]

It is now a safe environment to call people names, demean them, attack their business,
Civility is just a word in the dictionary for many
There are no consequences for this type of behavior, so it has become the norm among some

The best thing you can do is the exact thing you did
Cut them off
Give back any money that has been proffered
Move on and try to think about good things

I can’t say what I want to say

 

[emeryjre]

I can’t say what I want to say

I try to filter my statements for a number of reasons
There have been and probably will be more days that the filters are not as effective as I would like them to be

One of the reasons for my filters is trying to be civil in my interchanges
It is a goal
I do not always meet my goal

I definitely do not get to say exactly what is on my mind

 

[moonstone]

Must have been a day for whacky people all over after that guy posted on the TUG FB page claiming TUG had scammers posting rental ads in Marketplace and were calling him. He had the name of Timeshare Group (or similar) confused with TUG. Glad you deleted the post -it was just getting crazy, they guy was just not listening to suggestions.

~Diane

 

[davidvel]

I'd be careful publishing his name and phone number (as part of the voicemail). Who knows what someone here could do with it.

Poor fellow lives in an older adult only community in the desert. Given the most recent response denying his VM, I hope there are people caring for him and locking up his financial credentials.

 

[jp10558]

Must have been a day for whacky people all over after that guy posted on the TUG FB page claiming TUG had scammers posting rental ads in Marketplace and were calling him. He had the name of Timeshare Group (or similar) confused with TUG. Glad you deleted the post -it was just getting crazy, they guy was just not listening to suggestions.

~Diane

Plenty of people refuse to listen to suggestions, or sometimes they're just venting (more or less appropriately) and don't really want to try other ways to resolve the situation. For people who think they want a solution but instead are basically just venting it is frustrating for everyone.

I also think many bigger name areas online - especially reddit, but maybe Facebook to, are AI slop that is engagement farming. Or just old fashioned trolls. They just want reactions, they aren't actually interested in learning or improving, heck the entire situation could be invented just to garner replies.

 

[TUGBrian]

Must have been a day for whacky people all over after that guy posted on the TUG FB page claiming TUG had scammers posting rental ads in Marketplace and were calling him. He had the name of Timeshare Group (or similar) confused with TUG. Glad you deleted the post -it was just getting crazy, they guy was just not listening to suggestions.

~Diane

he deleted his own post... there was no scam at all. he was trying to buy a timeshare from someone in the marketplace and misplaced a decimal or similar for closing costs. I verified the original listing had the correct amount for closing quoted in the description vs what he thought he was paying and ive not heard from him since.

 

[moonstone]

he deleted his own post... there was no scam at all. he was trying to buy a timeshare from someone in the marketplace and misplaced a decimal or similar for closing costs. I verified the original listing had the correct amount for closing quoted in the description vs what he thought he was paying and ive not heard from him since.

Yes, and the listing he linked was a very cheap price, if not free. Maybe the light bulb went on and he realized how silly he had been with the accusations. Glad it's over.

~Diane