We just returned from two weeks at the Buganvilias, first week in a studio, second week in a one bedroom junior suite.
The studio was the kitchen side of a one bedroom suite in the main building. The kitchen and bathroom were great, nicely remodeled, the view and balcony were terrific (floor 21). The bad part is the bed, a pullout couch that is very uncomfortable. We got a foam pad put down, and after the first night, a second pad on top of the first. From that point on, my wife and I sleep separately. One on the pullout, sleeping horizontally on the pullout out part (more comfortable), and the other on the second "couch" that was very firm. Why they use such an uncomfortable pull out is beyond me. A Murphy bed would make more sense. Their model on the same floor was an identical setup so not a random case. The folks who were in the bedroom side couldn't wait to get into our kitchen side the following week. Seeing them at the pool, they also complained about the pullout bed! They both chose to sleep on the firm second "couch".
The one bedroom junior suite needs a remodel. Hasn't changed much in over 20 years we've been visiting. Flintstone furniture, no balcony, but a nice view (floor 17). The biggest downside is the high stepover to get into the tub. I don't know how many do it, seeing how old the folks are around the pool.
The grounds and pools are very good. The problem is unless you are an early riser (like 6AM, we're not), by the time you go down after breakfast, all you see is a wall of towels "holding" lounges and umbrellas all the way around the pools. This is despite signs saying you cannot reserve lounges. Many of those lounges are not used until hours later. Seems to be a thing at this resort.
Sorry to hear about the beds - the units we own have very comfy beds. I have just this year and next year in the Imperial Sky Suite on the top floor end unit facing town. Then I get a 2 bedroom oceanfront unit for my bonus week. It is not as large or snazzy, but the balcony and view make up for it.
They are slowly working in the building with the Jr. Suites. They needed to finish the Tower first. Marriott bought the hotel several years ago and since I get lots of emails from Marriott, they must have bought the Vacation Club too. They kept the name Sheraton Buganvilias for the hotel and Buganvilias Vacation Club for the timeshare. My contract was honored so I do not care. Like I said, I have 2 more uses and then I’m out. I’m too old for another 15 year contract.
I will use my Pueblo Bonito and Vidanta weeks which end in 2030 and 2033. I use PB for exchanges - a $400 resale purchase and very low MF - we used it many times for an extra Buganvilias 2 bedroom week for less than the Bonus week fee.
I love the Buganvilias for the location. I prefer hanging out in a palapa on the beach instead of the pool, and if you go at 9:00, you have your choice.
Thank you all for your advice! Phyllis, is there a certain building or floor you would recommend I ask for if I email ahead of our stay?
You will be going during the high season and will most likely get a unit in the building that overlooks the pool. - Building C. That building has the most 2-bedroom units. I think the building C is about 6-7 stories high. Many of the long time owners purchased fixed weeks years ago and the February and March weeks are the ones they purchased the ones in Building B oceanfront. Many also have the 2-bedroom units in Building D that are oceanfront also.
The Studio unit will be in Building A - the Tower. It will be like the one Ron described.
You can call and request a higher unit with a view, but do not be surprised if you don't get one. Everyone wants those and owners get priority. As my grandson told me 20 years ago when we were buying souvenir zipper pulls for his classmates and I was asking about different ones and how many girls there were and how many boys, he said his teacher told them when treats were handed out - "You get what you get and don't have a fit." That sometimes applies to timeshares.
This is a list I made of where various units are:
Buganvilas Building Numbers
1st floor starts with 11xx and 20xx (10th floor) 25xx (15th floor.) My unit is 2565/2566 so is on the 15th floor end of hallway on the town side (Thanksgiving week).
Building A - the Tower xx47-66 ocean view at higher levels 22 and up– faces pool and ocean - All of these have been renovated in the past 13 years.
Building B xx87-92 low building ocean front (Theses owners generally come each year.) About 5 floors
Building C xx81-86 facing toward pool and ocean view on higher levels - balconies (Mostly 2-bedroom units.) These need renovating but do have a balcony overlooking the pool. 6 or 7 floors
Building D xx67-80 windows facing toward town and ocean xx67, xx79, xx80 have balconies in the 2 bedroom units 9 floors
Free WIFI in the units for owners. Exchangers have to pay for the code. In 2015, there were routers in each room.