Rescission / Cancelation Letter for Bluegreen Vacations - When will we get our money back?

[jlyidt]

We made the unfortunate mistake of signing a Bluegreen Vacations timeshare on 8/21/25 in Tennessee - where we'd be on the hook of a loan for $25,585 for 8,000 points, 16.49% interest rate. We already paid $1,376 out of pocket and placed $1,700 on a Barclay credit card that we took out with Bluegreen. Both of these charges were for the required downpayment. We found the fine print for cancelation which allows us 10 days from the date of purchase or 15 days if we haven't "made an on-site inspection of any Bluegreen Vacation Club Site Resort component before signing the agreement." Which they never took us to any of their resorts. We only saw BG's business office. Anyways, we sent the attached cancelation letter via email to BGTN.SERVICES@BGVC.COM on 8/25/25 as well as mailing it to 4960 Conference Way N. Ste 100, Boca Raton, FL 33431-3311 on 8/26/25. I called them on Friday 8/29/25 and they confirmed they received the cancelation in the mail as of yesterday 8/29/25. They didn't mention receiving the email. As of yesterday, they charged our family another $1,376 to our bank account. I don't even know why this amount was charged (especially given the fact of our cancelation letter that was sent 4 days prior) and what that charge is for. Technically, our loan withdrawals aren't even suppose to be taken out until 9/20/25 in the amount of $383.96. So, why did they charge us an additional $1,376 yesterday? These people seem so scammy. Anyways, how soon do you think we'll get our money back? Plus, is there anything else I need to do to ensure that we get all of our money back ASAP. Btw, we haven't used any of their extra benefits, points, vacations, etc. Thanks!

Just fyi...I tried to attach the image of the letter directly to this thread, however I couldn't figure out how to do that. Hence, why you'll have to click on the blue hyperlink below to check out our letter. Thanks!

Please see the attached Cancelation Letter
BG Cancelation Letter

 

[dioxide45]

That 15 day provision is a Tennessee thing? As long as you were at a timeshare office of the location you purchased, then I suspect you are tied to the 10 day cancellation. 15 days is for things like virtual tours or purchasing over the phone or from telesales. In either cases, it sounds like you rescinded within the required 10 days. Did you use a debit card for the $1,376? If so, it is possible the initial $1.376 was just a hold then the actual charge hit your bank account? It can take them up to 45 days to fully process a refund. They aren't required to provide any updates or status.