fcarothers
TUG Member
- Joined
- Sep 17, 2007
- Messages
- 5
- Reaction score
- 4
After many years of providing a very cost-effective timeshare listing service, Redweek has changed their options with regard to guest payments.
In the past, direct payment from guests to owners saved the guests hundreds of dollars in unnecessary Redweek "service fees" and other costs.
Since Redweek now requires all guest payments must be made via Redweek payment processing, the guests must pay hundreds of dollars more than when their payment could be made directly to the timeshare owner.
Redweek claims that: "we are operating within the law and simply providing the service that the majority of our owners and renters demand."
However, there is no "law" that requires Redweek to collect guest payments. And there are few, if any, owners or renters who "demand" that Redweek process all guest payments.
Redweek processing of guest payments has always been available to owners as an option to simplify payment processing. And Redweek payment processing has always been available to guests for timeshare units that make that option available.
The changes Redweek made will give Redweek more profit per rental, but only when an owner is willing to list their timeshare unit with Redweek. I suspect that many owners, like me, who have been very happy with Redweek in past years will no longer list their units with Redweek. There are other listing options available.
Redweek's big advantage right now is that Redweek has a very large number of people coming to their listing service to find rentals. As other listing services begin to have more listings, those services will gain more visibility. In the long-run Redweek is jeopardizing their biggest advantage to gain temporary profits that will erode as other listing services move into their territory.
Using their "muscle" to force owner to use Redweek payment processing that will cost guests hundreds in additional costs will provide only temporary profits. In the long-game, Redweek will have lost both customers and profits.
In the past, direct payment from guests to owners saved the guests hundreds of dollars in unnecessary Redweek "service fees" and other costs.
Since Redweek now requires all guest payments must be made via Redweek payment processing, the guests must pay hundreds of dollars more than when their payment could be made directly to the timeshare owner.
Redweek claims that: "we are operating within the law and simply providing the service that the majority of our owners and renters demand."
However, there is no "law" that requires Redweek to collect guest payments. And there are few, if any, owners or renters who "demand" that Redweek process all guest payments.
Redweek processing of guest payments has always been available to owners as an option to simplify payment processing. And Redweek payment processing has always been available to guests for timeshare units that make that option available.
The changes Redweek made will give Redweek more profit per rental, but only when an owner is willing to list their timeshare unit with Redweek. I suspect that many owners, like me, who have been very happy with Redweek in past years will no longer list their units with Redweek. There are other listing options available.
Redweek's big advantage right now is that Redweek has a very large number of people coming to their listing service to find rentals. As other listing services begin to have more listings, those services will gain more visibility. In the long-run Redweek is jeopardizing their biggest advantage to gain temporary profits that will erode as other listing services move into their territory.
Using their "muscle" to force owner to use Redweek payment processing that will cost guests hundreds in additional costs will provide only temporary profits. In the long-game, Redweek will have lost both customers and profits.
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