I purchased the insurance on for a trade using a week that could see anything anyone ever mentioned. It was one of the best trading weeks I ever had. When I canceled the trade the week returned to me who's trade value I paid to insure, had the same trade value as my worst white week.
I called RCI and they gave me the song and dance about maybe what was available then was no longer available, supply and demand ect. I tried to explain that this week traded much better than my other weeks in the bank and now it didn't.
The RCI rep repeated herself acting like I was stupid she said trade power was based on supply and demand , how far in advance the week was deposited ect.
I tried to explain that I knew that and this was a great trading week and now it was a dog, but it fell on deaf ears.
This went on for about 40 minuted with me giving great specific examples and speaking to a supervisor, all for nothing.
The moral of this story for me is never purchase insurance from RCI. They can claim that your week has the same trade power and that changes are due to market conditions and you will have no way to prove otherwise.