wptamo
newbie
Hiya,
I had some issues with RCI after their new Points WEB site was launched. I was not longer able to see 2 of my Home Resort listings, as I always had.
Got a reply from the IT guy at RCI:
<<
I received the following information from our IT Department regarding your account:
The reason why only #### comes up on this particular account is because there are actually 3 contracts. The first two, are pure points and, therefore, do not qualify for a Home Week or Home Resort reservation.
The third is for ####, which does qualify and is why that’s the only one that appears. Home Group works fine for all of them.
>>
Ok this baffles me, was there a flaw before? I actually booked a summer week using one of my Home Resort options this past summer for use in 2012, I booked it 1 year out, now I cannot see it under Home Resort.
Now according to these rules I Can no longer do this!?!?
Anyone have any insight to this?
Is it a new rule? was the old one broken? are they tightening things up to get more $$$ (my cynical side).
Or is the IT guy mis-reading the requirements...
I think this requires a phone call....
Not happy!!! This Home Resort helps with lower fees & better availability.
rats!
Paul
I had some issues with RCI after their new Points WEB site was launched. I was not longer able to see 2 of my Home Resort listings, as I always had.
Got a reply from the IT guy at RCI:
<<
I received the following information from our IT Department regarding your account:
The reason why only #### comes up on this particular account is because there are actually 3 contracts. The first two, are pure points and, therefore, do not qualify for a Home Week or Home Resort reservation.
The third is for ####, which does qualify and is why that’s the only one that appears. Home Group works fine for all of them.
>>
Ok this baffles me, was there a flaw before? I actually booked a summer week using one of my Home Resort options this past summer for use in 2012, I booked it 1 year out, now I cannot see it under Home Resort.
Now according to these rules I Can no longer do this!?!?
Anyone have any insight to this?
Is it a new rule? was the old one broken? are they tightening things up to get more $$$ (my cynical side).
Or is the IT guy mis-reading the requirements...
I think this requires a phone call....
Not happy!!! This Home Resort helps with lower fees & better availability.
rats!
Paul