RCI Exchange Cancelation, 1 in 4 rule?

[mountainboy]

Team,
Some Qs as newbie about RCI. (Cross posted; had asked at RCI via HGVC & lots of folks punted as most don't use RCI via HGVC apparently, hence asking here)....

Can you cancel an RCI points exchange reservation online?
(does not seem like I can)

Looks like RCI has 24 hr grace period for cancelation (to get Points & exchange fee back).
What if one books on Saturday (& their phone reps & online chat, are closed on Sunday)?
Ok to call Monday to get exchange fee & points back?

What is best way to connect with RCI to cancel: ? Call them or live chat?

Re 1 in 4 rule for RCI bookings? (? enforced by resort or RCI)? Are they strict with this or varies?
What if one books a reservation at same resort via RCI exchange? RCI allows one to book it but will the resort later cancel & would one lose all the HGVC club points & exchange fee (or RCI does not allow one to book)?

I made a few reservations but looks like RCI portal is finicky: sometimes one doesn't see some of the reservations (sometimes Reserv A missing, sometimes Reserv C missing, at difft property etc): Is this normal RCI/Wyndham feature/IT glitch or anything else? (I did receive email confirmations of exchange reservations).

TY!

 

[tschwa2]

I have always been able to cancel points reservations online and if within grace period everything comes back but that is plain RCI points not HGVC. I prefer chat to calling when it is something I need to call for but sometimes chat says only calling will help. If I then call 50/50 time that agent says they can't help and refers me to an email for contacting RCI. I don't know if contacting on Monday would help. If you have to call to cancel, I would avoid booking if I thought I would need to cancel when RCI is closed. If you call tomorrow, hopefully they will be able to help you.