Q re converting to HHonors

[Blues]

I can't get through to HGVC right now. They appear to be overloaded due to the year-end rush.

I called them on Friday and converted some 2009 HGVC points to HHonors. The HGVC points are gone, but I don't see the points in my HHonors account. Does this take some time to clear? I'm concerned that they botched the transaction, and that I may just have until Wednesday to correct it. And like I said, I can't get through. Help?

-Bob

 

[Blues]

Well, I finally got through and can answer my own question. Maybe I should see a shrink about talking to myself

Anyway, the counselor told me that since I converted 2009 points, the HHonors points won't show up until next week (2009).

-Bob

 

[pianodinosaur]

Blues:

Have you tried using the CHAT program associated with the HGVC website? I think you can reach a club counselor easier that way than on the telephone sometimes.

 

[Blues]

Thanks pianodinosaur. No, I don't know where the chat program is. I looked all over the web site. What page is it on? The "Contact Us" link only tells of telephone, email, fax, and snail mail contact points.

-Bob

 

[ricoba]

Chat is easy to use. I think it's right on the main page, or the contact page.

 

[Blues]

Oops, there it is, on the main page.