Problems with HGV website -- shows no resorts on booking pages

[PigsDad]

Is anyone else seeing this? When I log in and select some place from the Destinations menu, the resulting page shows no resorts or their associated booking calendar. It was working fine yesterday for me. I've tried clearing cookies, multiple browsers, and two different computers. I don't think the problem is at me end, but could someone else please let me know if it is working for them?

Thanks!
Kurt

 

[brp]

Yes, seeing this as well.. I guess we didn't buy into MAX, so we now get no HGVC availability

It does show for me on the app.

Cheers.

 

[peas]

I've checked Orlando, Colorado, Oahu & all showing up on my computer. When I started on home page, it was running a little slow, so I started first on My reservations then moved to Destinations menu and it helped. Something about the rolling pictures seemed to make it slow.

However, I've gotten 7 emails from HGVC stating all the walkout confirmation emails that I did in the past week. (scared me a little until I kept on getting additional days in my email box). I called CS to make the change which took 30 minutes. They said they're having website issues. I asked about the nature of the issues, and they said they didn't know. I called the first time to make the change & second time to resent the confirmation. Both times they said there are issues but they didn't know what exactly. I was not able to get a confirmation resent because of these issues.

this was about 1 hour ago

 

[peas]

My IT issue was that something was showing up on Destinations, but when I went to add those available (on Destinations) dates through change reservation, those available dates weren't available. I guess they could be ghosts, but when I called, they weren't ghosts but actually available.

 

[audirt]

I logged in for giggles and I'm having the same problem -- the Destinations page is blank.

And... if you're able to make it to one of the resort pages (i.e. through the Map feature), it still won't show you any availability. The Availability section is completely blank. Here's the SeaWorld page as an example:

https://club.hiltongrandvacations.com/en/resort/florida-central/hilton-grand-vacations-club-at-seaworld

 

[Nowaker]

Yes, it is broken. Note however, only the "Availability" view is broken. Not the "List" view. So you're still able to make and modify bookings - just in this less useful mode.

 

[PigsDad]

Yes, it is broken. Note however, only the "Availability" view is broken. Not the "List" view. So you're still able to make and modify bookings - just in this less useful mode.

Thanks for the tip!

BTW, who would ever choose to use the List view? It seems like it is just a subset of the functionality of the Availability view.

Kurt

 

[Nowaker]

who would ever choose to use the List view?

Nobody!

 

[Nowaker]

HGVC acknowledged they're aware:

https://twitter.com/x/status/1506755778656542725

 

[brp]

Thanks for the tip!

BTW, who would ever choose to use the List view? It seems like it is just a subset of the functionality of the Availability view.

Kurt

Anyone who can't get Availability View to work?

Cheers.

 

[alwysonvac]

I also received a delayed email confirmation.
Made a reservation yesterday morning and didn’t receive an email confirmation until 4pm today

 

[ljmiii]

The Availability page is working as of this morning.