Premier Resort Services- selling interval exchange weeks?

[floridaman2]

Hi all- just checking if anyone has heard of this/done this or its a scam. I received a call from "Premier Resort Services" asking if i would be willing to sell my 6 weeks of interval exchanges if I wasnt planning to use them. The pitch: I have to pay $399 for each week ($2394 total) and they sell those weeks to conferences. I asked what if they cant sell them and they said that doesnt happen because they only buy inventory they have demand for. They would sell for x amount and I would make a $8k profit. I just have to be available by phone to make the exchange. It sounds a bit too good to be true so I am curious if anyone else has any experience with this. They have a reputable looking site and an A rating on the BBB, but these days I just assume everything is a scam.

advice welcome

thanks

 

[jp10558]

If you have to pay up front, it's a scam (unless it's like the simple redweek listing fee).

 

[Hindsite]

II don't allow the renting out or selling on of any of the bookings made with them, so these people are looking to exploit that and extort money from you in the process.
Best avoided.

 

[RX8]

I’ve said many times that almost all of these cold call lies about renting your non-existent getaway weeks are actually advertising/listing companies who really want your upfront fee to list your timeshare in their ineffective website. They know their real business model is a sham so they make up lies to get the upfront fee. They then hide behind their advertising/marketing “business” when customers complain, arguing that they provide a marketing service for the fee.

This is a newer advertising/listing company. Surprisingly, they are BBB accredited.

Premier Resort Services, LLC | Better Business Bureau® Profile

BBB accredited since 2/8/2024. Timeshare Resale and Rental Marketing in Orlando, FL. See BBB rating, reviews, complaints, get a quote & more.

www.bbb.org

@STLBBB What is the best way to notify the Orlando BBB that this accredited timeshare marketing business is making cold calls lying to timeshare owners? I would think being an ethical business is at the top of the list in any accreditation application. Thanks!

Edited: It is my belief that the reviews on their website are fake. Many reviewers talk about the great customer service that Premier Resort Services provided in booking their trips. The fact is that this company’s sole business is to forward supposed offers to timeshare owners who then handle the sale or rental transaction themselves. Premier Resort Services provides zero service so those reviews cannot be legit. Their disclosures, which state that they only advertise the timeshare and forward offers to the owner for them to handle, are hidden under a sample contract link. That sample contract by the way states that the owner is signing up to advertise their timeshare, nothing more.

Their website looks like hundreds of other scam advertising companies I have reviewed, most of them out of business as of now. There is similar language, such as many other travel services they supposedly provide, but their own sample contract reflects the one and only “service” that they are providing for the upfront fee. Similar to many other scam advertising companies, they claim to attend conferences to market the timeshares (they do not have ANY specific ads on their website, only generic descriptions). I have never once found any instance of any advertising company attending any conference. These are just lies to justify their upfront fee and gives victims the appearance that they are doing something to market the timeshare. Rant over.

 

[DeniseM]

SCAM

 

[dioxide45]

Two factors that indicate anything is a scam; 1) they cold call you, 2) They ask you to pay them money first.

 

[DeniseM]

And the 3rd indicator is that Interval DOES NOT ALLOW the rental of exchanges!

 

[floridaman2]

thanks everyone! I told them I needed to think about it and would give them a call back, but I had a very good hunch this was most likely a scam. I was just surprised by their BBB rating.

 

[dioxide45]

thanks everyone! I told them I needed to think about it and would give them a call back, but I had a very good hunch this was most likely a scam. I was just surprised by their BBB rating.

They haven't had any complaints about them yet. Complaints, and mainly a companies response to complaints is what drives a BBB rating. You can get lots of complaints, but if you respond to them you can maintain a good rating.

 

[pedro47]

To the OP....Scam. Please be careful. Do not pay anyone upfront money for any timeshare services. EXAMPLES: Selling your timeshare or renting your timeshare weeks.

 

[LannyPC]

Two factors that indicate anything is a scam; 2) They ask you to pay them money first.

Yes and no. They don't necessarily ask you to pay money first. Sometimes they even emphasize, "No upfront fees!" But down the road, after they have you convinced that they have found a buyer, then they hit you with, "Oh, by the way, we need you to pay..."

Also, one other factor in these resale rental scams is an offer that's too good to be true.

 

[DeniseM]

You need to cut them off cold, and block them on your phone and email. If you continue to communicate with them at all, you will be identified as an "easy mark," and get a lot more scam offers!

 

[RX8]

You need to cut them off cold, and block them on your phone and email. If you continue to communicate with them at all, you will be identified as an "easy mark," and get a lot more scam offers!

While I agree that this is a scam my experience tells me that this is just another unscrupulous owner/marketing company that was created to take advantage of timeshare owners. In most cases, these companies have a legal entity registered with the state. This isn’t like those Mexican timeshare scams trying to steal money and if they fail once they will try you again using a different scam.

It is my belief that these low life scammer marketing companies are using the marketing business model as a sham. They really pound the phones cold calling for upfront fees, using the getaway weeks lie to get the credit card info. It is my belief that they do no marketing behind the scenes at all. They will claim to my market to corporations or that they attend events around the country but they are all lies. They just keep cold calling. The customer actually signs a contract to market the timeshare. When the customer realizes that they have been taken and complains to a the BBB, police and/or government agency, the marketing company will claim that they provided a service for the upfront fee with that service being the marketing. At that point, it is not a criminal case but a civil case. Quite frankly, it is a genius marketing plan and it works because new marketing companies keep popping up. I have never heard of an advertising/listing company being sued by an Attorney General. These bad guys know that.

I believe that the intent from the start is for these companies to steal from timeshare owners. Having the sham marketing business model keeps these bad guys out of jail. While any investigation of these companies will find that they have no real marketing business going on, it apparently is of no interest to attorney generals. To the AGs, on the surface it simply looks customers being dissatisfied with the service they paid for.

 

[davidvel]

Hi all- just checking if anyone has heard of this/done this or its a scam. I received a call from "Premier Resort Services" asking if i would be willing to sell my 6 weeks of interval exchanges if I wasnt planning to use them. The pitch: I have to pay $399 for each week ($2394 total) and they sell those weeks to conferences. I asked what if they cant sell them and they said that doesnt happen because they only buy inventory they have demand for. They would sell for x amount and I would make a $8k profit. I just have to be available by phone to make the exchange. It sounds a bit too good to be true so I am curious if anyone else has any experience with this. They have a reputable looking site and an A rating on the BBB, but these days I just assume everything is a scam.

advice welcome

thanks

Have you ever experienced this type of thing with anything else you own?
- Pay me $1000 and I'll rent your car for $2000 a week

While I agree that this is a scam my experience tells me that this is just another unscrupulous owner/marketing company that was created to take advantage of timeshare owners. In most cases, these companies have a legal entity registered with the state. This isn’t like those Mexican timeshare scams trying to steal money and if they fail once they will try you again using a different scam.

It is my belief that these low life scammer marketing companies are using the marketing business model as a sham. They really pound the phones cold calling for upfront fees, using the getaway weeks lie to get the credit card info. It is my belief that they do no marketing behind the scenes at all. They will claim to my market to corporations or that they attend events around the country but they are all lies. They just keep cold calling. The customer actually signs a contract to market the timeshare. When the customer realizes that they have been taken and complains to a the BBB, police and/or government agency, the marketing company will claim that they provided a service for the upfront fee with that service being the marketing. At that point, it is not a criminal case but a civil case. Quite frankly, it is a genius marketing plan and it works because new marketing companies keep popping up. I have never heard of an advertising/listing company being sued by an Attorney General. These bad guys know that.

I believe that the intent from the start is for these companies to steal from timeshare owners. Having the sham marketing business model keeps these bad guys out of jail. While any investigation of these companies will find that they have no real marketing business going on, it apparently is of no interest to attorney generals. To the AGs, on the surface it simply looks customers being dissatisfied with the service they paid for.

That is the long way of saying it is a scam.

 

[RX8]

That is the long way of saying it is a scam.

I agree. My point I was trying to make is that these are real people and real legal entities who have decided to make an easy buck at the expense of timeshare owners. They are doing their best to make it appear that they are legit, both to continue to collect upfront fees as well as to keep the authorities off their behinds.

The owner of Premier Resort Services is 40 year old Aaron J. Falcon. There is limited info on the web for him but to give you an idea of the type of people you get with these marketing companies, Aaron’s Linked-In profile reveals that he was a student at a community college from 2013-2015. Yes, his claim to fame prior to starting this marketing company is a 31 year old community college student.

 

[floridaman2]

Thanks everyone. I appreciate all the responses. I have told them I am not interested and blocked them as spam/scam, which I suspected was the case when I made this post.

 

[Fido Chuckwagon]

Thanks everyone. I appreciate all the responses. I have told them I am not interested and blocked them as spam/scam, which I suspected was the case when I made this post.

You are lucky you found TUG and posted the question. Definitely a scam.

 

[ZenicaNC]

I got the call too. Screamed "scammer" the instant I heard the pitch, "pay me the taxes for the lottery you never bought into and I'll send you the millions".

I'm wondering how they got my phone number and knew I have DVC, We only bought it 2 months ago. The Disney DVC salesman seems a likely place to start
as I doubt Disney advertises a list of DVC members.

 

[LannyPC]

I'm wondering how they got my phone number and knew I have DVC, We only bought it 2 months ago. The Disney DVC salesman seems a likely place to start
as I doubt Disney advertises a list of DVC members.

This has been discussed many times here on these boards. One possibility is that there is a current or former disgruntled employee at the resort who is selling owners' information on the side to these scam companies. The other possibility, which seems more likely, is that it is an employee at one of the exchange companies such as RCI since the exchange companies have access to more resorts in different countries and these scam calls are aimed at owners at various resorts in different countries (eg. Mexico and USA).

That being said, now that your phone number is circulating, you might be getting other unsolicited calls from travel clubs, etc. claiming they are affiliated with your resort or an exchange company of which you are a part.

Anyway, good for you for sniffing out this scam and not falling for it.

 

[TheHolleys87]

I got the call too. Screamed "scammer" the instant I heard the pitch, "pay me the taxes for the lottery you never bought into and I'll send you the millions".

I'm wondering how they got my phone number and knew I have DVC, We only bought it 2 months ago. The Disney DVC salesman seems a likely place to start
as I doubt Disney advertises a list of DVC members.

In addition to the potential ways they got your phone number (could be related to Sundance Vacation as likely as to DVC), your DVC ownership is public record and probably your Sundance Vacation ownership is too.

 

[ZenicaNC]

I used to get a slew of calls related to Sundance when we first acquired it. Those tapered off. The recent ones all mention the DVC and these what-ever-they-are weeks they think will entice me into being a victim. More calls to ignore now.

 

[davidvel]

I used to get a slew of calls related to Sundance when we first acquired it. Those tapered off. The recent ones all mention the DVC and these what-ever-they-are weeks they think will entice me into being a victim. More calls to ignore now.

Did they have any personal account info or related details?

 

[twistedrav]

I agree. My point I was trying to make is that these are real people and real legal entities who have decided to make an easy buck at the expense of timeshare owners. They are doing their best to make it appear that they are legit, both to continue to collect upfront fees as well as to keep the authorities off their behinds.

The owner of Premier Resort Services is 40 year old Aaron J. Falcon. There is limited info on the web for him but to give you an idea of the type of people you get with these marketing companies, Aaron’s Linked-In profile reveals that he was a student at a community college from 2013-2015. Yes, his claim to fame prior to starting this marketing company is a 31 year old community college student.

RX8, that is too funny! But it is sad and true.

 

[VacationForever]

I got a call a couple of days ago, I didn't stay on long enough to get their fake company name. Anyway, he started asking for my name and if I "take care of my Desert Springs timeshare". He also asked if I knew that I could rent out my Desert Springs getaway weeks. My reply was that "Your mother would be so proud of you that you grew up to be a scammer." I ended the call. My husband could not stop laughing.

 

[dioxide45]

The other day I literally turned our phones call blocking off for about an hour and I got a call from an outfit like this.