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Pictures aren’t current on listing…is this a red flag?

Lakeshore

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Hello,
I have been looking at rental listings and some of the non verified have pictures that are not current…they are from how the units originally looked 25 years ago, not the current completely remodeled furnishings and decor. Would you see this as a red flag? Seems strange to me that they would use old pictures.
Thanks for your thoughts.
 

andre10056

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Without knowing specifically what website and what resort, I would say "not necessarily". Depending on the resort, websites like redweek and myresortnetwork might simply be using old pictures. As a professional business, they may not be inclined to "steal" (i.e., use without permission) current photos posted on a resort's own website.

Even RCI's pictures all seem to be from yesteryear. And in some cases the distant yesteryear.

If some other website has an individual's own custom made listing and it contains old pictures, I'd be somewhat more on alert. But, even then, that individual posting his own ad might have only accessed old pictures from redweek, RCI, etc. because he never took pictures of the resort during his last trip there (he might not have envisioned ever needing to rent it).

What you should be far more concerned about is whether or not the person really has what he claims to have. Does he truly "have" that timeshare unit during that specific week? Ask to see some documentation to confirm that. After you pay, make sure he sends you confirmation of your having been named as the guest. And call the resort to insure you then are in the computer system after your having been officially named as the guest..

When paying, make sure you pay via some method that protects you in the event of fraud. Not an issue if the website holds your money in escrow until after you successfully check in. But otherwise a key issue. I'm therefore not talking Zelle or "just deposit money into my nationwide bank's account number so-and-so". You just sent the person cash without recourse except for litigation in the recipient's home state.

I'm talking something like Venmo where, if you "tag" your purchase with "purchase protection", you have (I'm told) complete fraud protection. They actually charge the recipient for the insurance coverage, which then notifies him that your transaction is covered. And Venmo no doubt WILL go after somebody if they have to pay out a claim.

And I'm sure many, many more payment methodologies have been created. I haven't had time to do complete research on the matter but if it's relevant to you, start searching for "payment alternatives to paypal" or some such search phrase.
 

dioxide45

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Most owners just steal photos from other sources online. If the photos you would find online through a basic search are the same photos, then this isn't really a red flag.
 

vacationtime1

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Most timeshare websites seem to use stock photos -- photos that are often out of date. There is no reason why Interval, RCI, Redweek, etc. would necessarily be aware of every refurbishment and have current photos.
 

andre10056

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Many Internet businesses are just computer software platforms that connect buyer and seller.

Uber, Lyft, redweek, myresortnetwork, II, RCI, etc., etc. Platforms. Intermediary platforms.

As intermediaries, sites like redweek may not care about having the most current pictures. Can the buyer and seller connect? That's all that's important.

Sending photographers out nationwide to get current pictures may be deemed an entirely unnecessary expense.

As another example, some platforms like TUG (connecting timeshare users) may not need any pictures at all.
 
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DaveNV

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I think if someone is interested in booking a certain timeshare resort, doing research on more than one site would be worthwhile, if there is doubt about imaging used in ads. But unless the images are claimed to be the exact unit, things will likely be different anyway. So unless otherwise stated, I consider imaging to be general in nature.

Dave
 

grgs

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Hello,
I have been looking at rental listings and some of the non verified have pictures that are not current…they are from how the units originally looked 25 years ago, not the current completely remodeled furnishings and decor. Would you see this as a red flag? Seems strange to me that they would use old pictures.
Thanks for your thoughts.
Since you mention "non verified," I think you might be looking at Redweek listings? If so, I don't think outdated photos mean much. I agree with the others that said that most sites aren't going to worry about getting the most up-to-date photos.

If you're looking a specific resort, you'd probably get the most up-to-date info regarding renovations, etc. by posting in the applicable board here on TUG. Another option is to look at recent videos on youtube.
 

Lakeshore

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Thanks so much for all of your replies. I am talking about a redweek listing. Sorry I forgot to mention that in the original post. the pictures are of the correct timeshare…they are just outdated. I guess the first thing I need to do is contact the owner and have them Verify their week at the resort. Thanks so much!
 

jehb2

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I guess the first thing I need to do is contact the owner and have them Verify their week at the resort. Thanks so much!
You need to contact the resort and verify that the reservation exists and the dates, room size, and view are as stated in the advertisement. The owner might not give you the reservation confirmation right out due to potential fraud. (I wouldn’t). I require a $100 non-refundable deposit. I change the reservation to the guest’s name and then send them the reservation confirmation. With that information they can verify the reservation. And then I require them to send me the balance in 48 hours. For you the renter, I think that’s much safer than just sending the entire balance without verifying that the reservation is exactly as stated. Good luck.
 

Lakeshore

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You need to contact the resort and verify that the reservation exists and the dates, room size, and view are as stated in the advertisement. The owner might not give you the reservation confirmation right out due to potential fraud. (I wouldn’t). I require a $100 non-refundable deposit. I change the reservation to the guest’s name and then send them the reservation confirmation. With that information they can verify the reservation. And then I require them to send me the balance in 48 hours. For you the renter, I think that’s much safer than just sending the entire balance without verifying that the reservation is exactly as stated. Good luck.
I would like to do as you have done, jehb2. should I first ask to see the contract, or have him put all of this in the contract?
 

jehb2

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Good question. You have a couple of options. You could ask if it’s possible for you to verify the reservation with the resort. You could ask if they could send you a copy of the contract for you to look over.
 

andre10056

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I would like to do as you have done, jehb2. should I first ask to see the contract, or have him put all of this in the contract?
If you're dealing with a scammer (your apparent concern), I'm not sure what a contract will do for you. So Mickey Mouse signs his contract with his Mickey Mouse signature. Now what?

No. Your only concern is "does he have what he says he has"?

Step 1. Ask to see some written confirmation of the reservation. He should scan and send to you. That will confirm dates, unit size, unit # (if already assigned although sometimes specific units are assigned upon check-in). If the unit number has been assigned, call the resort and ask where the unit is, what the view is, etc.

Couldn't you just call the resort and have them confirm that the alleged reservation holder has the alleged reservation. Probably not because you'll most likely be told "we can't give that information out to some stranger who happens to call in". They don't know you, have no relationship whatsoever with you.

Step 2. Payment. Assuming you're going through redweek and your particular arrangement is that you have to pay the owner upfront (rather than pay redweek who will hold your payment in escrow until after you check in), then pay using a method where you have some recourse in the event of fraud. I'm talking about a payment methodology like Venmo where you pay whatever amount and tag your purchase with "purchase protection" (you have to affirmatively select that tag or you won't have the protection). In that way, the "seller" is notified you have purchase protection and you (and he) can be sure Venmo will go after them if Venmo is forced to pay out a claim.

The purchase protection insurance coverage does cost some modest amount of money, and is actually charged to the seller so that he very clearly sees that you're protected, and the seller may (or may not) want a second payment to compensate him for that cost.

Can you then relax and dream sweet dreams about your certain upcoming vacation? Heck no!

Step 3. He should immediately then replace his name with your name on the reservation. And then you should call the resort to confirm you're on the reservation. If not, you know what to do: call Venmo and exercise that purchase protection!

And step 4. Assuming you're on the reservation, keep calling that front desk periodically to confirm you're still on the reservation.

What you want to do is avoid the scenario, often encountered by resort front desks, where the family that came to check in was nowhere to be found on any reservation. Result: crying kids, parents who lost all their money and were then stranded without anyplace to go.

It's hard to believe that anyone would be that evil, but there are apparently countless such people out there.
 
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jehb2

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I would like to do as you have done, jehb2. should I first ask to see the contract, or have him put all of this in the contract?

 
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