Reddart
TUG Member
- Joined
- Oct 19, 2022
- Messages
- 263
- Reaction score
- 267
- Resorts Owned
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ELARA
W57th
Back door “Max”
(Edit, I guess what I am calling HVC should be bHC? )
Ok, had my long awaited owners update at the Hilton Club sales office on W57th. If I get some facts or amounts wrong, I apologize in advance as I still have some COVID brain from my early Christmas present of a case of Covid.
Background: Why am I here on New Year’s Eve? Not my choice, but DW wanted to be in NYC on NYE sometime, so I had booked a hotel room about 10 months ago. We are about a 3hr train ride away, so not a huge ordeal to get here. I wanted to get this boxed checked so I don’t have to do this again.
Was an expensive room, and not that great a hotel, I believe it was a Double Tree midtown?
Then maybe about a month after booking, I got one of those “2 nights stay at any Hilton property for $149, no blackout dates, extra charge for specific high times such as NYE” calls. Right before saying “no thanks”, I then remembered the expensive meh hotel booked for NYE. I then inquired about NYC NYE, how much more would that be. I think it ended up being close to $500 something for 2 nights, NYC NYE, and 75,000HH points for a 1hr owners update. I said yes, as that one night at the hotel was something like $650.
(Ended up being 2 nights at the Hilton midtown)
11am appointment for the 1hr owners update on Dec 31.
Show up at the lobby at 142 W57th at about 10:55. Get ushered up right at about 11:00.
The “parting gifts” /check-in desk is right there when you get out of the elevator. Checked in, and the employee at the desk told me “the agreed on presentation bonus is 75,000 HH points?” “Yes” “Ok, they will be on your account by tonight “. (They have already been added to the account when I just checked a minute ago).
While waiting for our sales agent, another couple checked in and I overheard the same 75000HH point deal.
Our salesman came and got us at around 11:10. “Eric”, Self described as a senior salesman.
So I was wondering what the angle would be. For disclosure, we own HGVC Elara platinum 2BR, 13,440 annual pts.
He asked how we use our points, and if we are satisfied. I said yes, once we figured out how to best use the system.
“I sell for HGVC, HVC, Max, and I can see that what I can offer you as an improvement. Adding and getting more HGVC to get elite won’t get you that much (the angle I was anticipating). Well, here’s what I can give you, I can get you into the exclusive HVC, 11,400pts, 32:1 HH conversion rate, and lower MF of $950(?), but this gets you into the Club properties, as well as all the HGVC properties you already access now all this for trading in your deed and $24,700, and you will be in the club”.
“Eh, we’re pretty satisfied with what we have now.”
“Where have you used your points for?”
“Hawaii, LV, sometimes RCI for a few different places “
“Oh, Hawaii, and RCI….OK, I can tell the type of accommodations you are into” with a sort of condescending glimmer in his facial expression. He was offering us access to the high end exclusive club, but we were obviously not of the caviar class, but the lower fried chicken HGVC ilk.
11:20, left and sent in the closer at about 11:30.
A 11,400pt package good for 18 months, and keeps the prior offer alive, for $1495(?).
“No thanks”
Out at 11:35.
Ok, had my long awaited owners update at the Hilton Club sales office on W57th. If I get some facts or amounts wrong, I apologize in advance as I still have some COVID brain from my early Christmas present of a case of Covid.
Background: Why am I here on New Year’s Eve? Not my choice, but DW wanted to be in NYC on NYE sometime, so I had booked a hotel room about 10 months ago. We are about a 3hr train ride away, so not a huge ordeal to get here. I wanted to get this boxed checked so I don’t have to do this again.
Was an expensive room, and not that great a hotel, I believe it was a Double Tree midtown?
Then maybe about a month after booking, I got one of those “2 nights stay at any Hilton property for $149, no blackout dates, extra charge for specific high times such as NYE” calls. Right before saying “no thanks”, I then remembered the expensive meh hotel booked for NYE. I then inquired about NYC NYE, how much more would that be. I think it ended up being close to $500 something for 2 nights, NYC NYE, and 75,000HH points for a 1hr owners update. I said yes, as that one night at the hotel was something like $650.
(Ended up being 2 nights at the Hilton midtown)
11am appointment for the 1hr owners update on Dec 31.
Show up at the lobby at 142 W57th at about 10:55. Get ushered up right at about 11:00.
The “parting gifts” /check-in desk is right there when you get out of the elevator. Checked in, and the employee at the desk told me “the agreed on presentation bonus is 75,000 HH points?” “Yes” “Ok, they will be on your account by tonight “. (They have already been added to the account when I just checked a minute ago).
While waiting for our sales agent, another couple checked in and I overheard the same 75000HH point deal.
Our salesman came and got us at around 11:10. “Eric”, Self described as a senior salesman.
So I was wondering what the angle would be. For disclosure, we own HGVC Elara platinum 2BR, 13,440 annual pts.
He asked how we use our points, and if we are satisfied. I said yes, once we figured out how to best use the system.
“I sell for HGVC, HVC, Max, and I can see that what I can offer you as an improvement. Adding and getting more HGVC to get elite won’t get you that much (the angle I was anticipating). Well, here’s what I can give you, I can get you into the exclusive HVC, 11,400pts, 32:1 HH conversion rate, and lower MF of $950(?), but this gets you into the Club properties, as well as all the HGVC properties you already access now all this for trading in your deed and $24,700, and you will be in the club”.
“Eh, we’re pretty satisfied with what we have now.”
“Where have you used your points for?”
“Hawaii, LV, sometimes RCI for a few different places “
“Oh, Hawaii, and RCI….OK, I can tell the type of accommodations you are into” with a sort of condescending glimmer in his facial expression. He was offering us access to the high end exclusive club, but we were obviously not of the caviar class, but the lower fried chicken HGVC ilk.
11:20, left and sent in the closer at about 11:30.
A 11,400pt package good for 18 months, and keeps the prior offer alive, for $1495(?).
“No thanks”
Out at 11:35.
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