Owner update March 8, 2026

[PMP7781]

Had a stay at Parc Soleil planned for the beginning of this month. Got called by the marketing department to do the pre arrival check in. At the end of the call I was offered to do an owner update and recieved a $150 Visa card, 70,000 HH points, or the 4 day cruise certificate. I figured i can grind them out and say no so I choose the HH points. At 10am on the day of my arrival I recieved a call again asking me if I could do the tour upon my arrival and I would get another 10,000 HH points. Took the deal and showed up at 2:30pm. There was some confusion on the staffs part because when I was sent up to the owners floor the told me their last appointment was at 1:30pm. I went back downstairs and it took some time but the sent me back up to the non owners sales floor. The room tour and hype were skipped since I was already an owner and I gor shuffled right back to the desk. As a resale deed owner at Parc Soleil and Boulevard it was all about getting me into MAX. After about 20 minutes she went and grabbed her manager yo give me a cost. He came out and gave me the reasons I should buy some developer points. He asked what my interest was and didnt want to waste anyone's time. Since I was simply curious to see what he was going to say, I told him id at least consider the price. He offered 5,000 (trust points) every other year for a little over $12,000. The maintenance fee was $708 and paid yearly and thr monthly payment for the points was $178 for 10 years. He really tried to talk up the trust points and called deeded property points "old school timeshares." He "warned me" that hilton was going to require all resale owners to buy into Max at some point (or we would not be able to continue making reservations at the Hilton Grand Vacation Club Resorts) and the price would just keep going up. Lastely he told me hilton was changing owner updates and you were only going to be able to come once evey 6 years. Of course I said no Ill just take my chances with what I have and if things got that bad id give them back to HGVC or they could just foreclose. He was nice enough about it and sent over the closer. She offer 11,000 HGVC bonus points that I could use as "Max" points and lock in all my quoted costs from today's meeting for 18 months. That was $1695.00. And if I decided to take the purchase offer that I was offered within the 18 months, Id get credited for the $1695.00. I said no, got shown the door and was on my way in about 40 minutes. It seems they are changing their strategy from my last update about 7 months ago. There they wanted to buy back my two deeds at the prices the were purchased from thr developer at in 2011 and 2014. They were then going to have me give them $34,000 for some old diamond resort trust points. I found the whole "hilton is going to require you to buy Max and only one owner update every 6 years to be interesting new sales tactics." I was going to tell the sales manager thats why you have a deed not a trust, so you cant make me do it but I just acted dumb and let it go.

 

[HuskerATL]

Painful.... So many lies there. Nobody can be required to join Max. Deeds aren't going anywhere. Resale deeds will continue as is. You will still get offered a sales meeting with every stay. And, they are pushing trust points very hard because there is so much unsold inventory.

Glad that you passed...

You should have asked for all of that in writing.... They would have quickly moved you along...

 

[PMP7781]

Totally. I really feel sorry that some people would get sucked in by what the guy said. The sales girl nearly lost her mind when I told her I picked up 2 deeds for over 17,000 points per year for under $1000.00. Last time I told the guy why would I want to pay all this extra money for MAX when most of the resorts in the Blue Green or Diamond portfolio are sub par. A perfect example is the former diamond resorts in Orlando that cash rent for 60% to 70% less than HGVC resorts. Walked around 4 or 5 of them (former diamonds) and they are very run down. I wouldn't want to waste my HGV points on them and it would be cheaper to just pay cash for them or "rent points" from a MAX member. Here is to the new latest and greatest lies.

 

[GT75]

Got called by the marketing department to do the pre arrival check in. At the end of the call I was offered to do an owner update and recieved a $150 Visa card, 70,000 HH points, or the 4 day cruise certificate. I figured i can grind them out and say no so I choose the HH points.

I never take the first offer (if I even want to go to an OU). I will always hold out for more. My min is 150K HH points.

 

[dioxide45]

How can they require resale owners to buy Max if you can only attend an update every 6 years. I mean, if they require you to buy Max between now and 2032, how do you do that if you can't attend again till 2032? The only truth here is that their retail price will continue to increase, but that doesn't change the actual value of the points they are selling.

 

[TolmiePeak]

How can they require resale owners to buy Max if you can only attend an update every 6 years. I mean, if they require you to buy Max between now and 2032, how do you do that if you can't attend again till 2032? The only truth here is that their retail price will continue to increase, but that doesn't change the actual value of the points they are selling.

I know they would never allow it, but I would be fascinated to see you and the other experts on TUG in action at one of these owners updates. It would be great if you could film it.

 

[SmithOp]

What's interesting to me is that DRI (before being acquired by HGVC) were actively getting owners to give up deeds for trust points, then placing the deeds into the trust. Thus, they were able to sell owners the same again what they already owned.

I don't think HGVC wants to create a HGVC trust, but it's interesting that your offer to give up HGVC deeds would have moved you from HGVC to DRI MAX. Those trust points would have given you some kind of access to DRI collections and only allowed you to reserve back into HGVC at 6 months via MAX. It's really confusing and such a downgrade for HGVC deeded owners.

 

[brial05]

We did a very quick Owners Update in Chicago on the 6th of March as we were checking out that same day.

I can confirm the shift in strategy from our last owners update. Last one, I cannot remember when, the sales pitch was to 'fix' my 'ugly' portfolio that had one resale unit and one developer unit by giving me full retain value for both of them and then moving me into a Trust deed.

This time, the sales person himself saying;
"I don't know why they would have made you "that" offer, it makes no sense, we want you to keep your units! You should simply add a Max (Trust) deed to your excellent portfolio."

So the hook here was also that the Trust points are $8 per point at present and he goes on to show us a deal we were first offered YEARS AGO when Max had first started that equated to $2 per Trust Point.
If I 'asked' and 'signed' he would make every effort with his Manager to get us that price of $2 per point.

Of interest, in showing us this, he pulled up a screen that did in fact show every single sales visit we have ever made, going back 12 years to when we first bought VIP and then converted that to a unit. There was a column that noted: VIP SALE, Decline, SALE, Decline, Decline, Decline, Not Presented, Declined, Declined etc etc etc.

There were several 'not presented' that were apparently times when I had booked an Owners Updated and no showed. Perhaps this was part of the hook in that the salesman was saying we were in the right to ask for the deal that was not presented. ( which by magic was the $2 per point deal ).

He let us go quickly, we had to say 'no' only once, we left with $175 in Visas.

 

[HuskerATL]

Would be interesting to see what they have listed for us when we have showed up for the sales meeting and like 10 minutes later, they came out, apologized that they didn't have a person available for us, so we could leave. Thankfully, we had taken the dolphin and manatee cruise plus the dinner, the day/night before.

That is the secret, get the perk before the meeting, if possible.

 

[Janann]

Lastly he told me hilton was changing owner updates and you were only going to be able to come once every 6 years.

And this was supposed to somehow scare you?

 

[dioxide45]

And this was supposed to somehow scare you?

For those of us who go and collect the free gifts, it would be a nightmare. You don't get to a million Hilton Honors points very fast only getting them once every six years.

 

[mountainboy]

For those of us who go and collect the free gifts, it would be a nightmare. You don't get to a million Hilton Honors points very fast only getting them once every six years.

But their lips were moving, so...

 

[mountainboy]

he pulled up a screen that did in fact show every single sales visit we have ever made, going back 12 years to when we first bought VIP and then converted that to a unit. There was a column that noted: VIP SALE, Decline, SALE, Decline, Decline, Decline, Not Presented, Declined, Declined etc etc etc.

Decline all the way for many of us...

 

[brial05]

Decline all the way for many of us...

Yeah, I didn't know at the time ... but hey,.... I've bought from Seth Nock .... years after that purchase I was successful in a free Warranty Surrender of that same Seth property, and now I have an Elara unit from Judi K.

I'm all "grown up" now!
Well sort of at least, I'm not holding many points but has been great thanks to this board.