Overlapping Reservations

[HeidingOut]

A quick question on overlapping reservations. First before everyone loses their minds….I don’t rent (not that I find any issue with an owner using their points as they would wish). I just happen to love traveling with my kids.

With that said, I have had overlapping reservations. I’ll have an extra day here/there because when I booked the first reservation some date was unavailable or I’ve changed my travel dates and ended up with an extra day on the bookings that overlaps. I lose the points. But are you guys saying they may cancel these reservations in the future even though it’s really me using them and not for a rental guest?

Just trying to understand as I do tend to stay at BCR for months at a time and this has happened before to me.

Please be nice!! These forums have gotten nasty of late!!

 

[tschwa2]

A quick question on overlapping reservations. First before everyone loses their minds….I don’t rent (not that I find any issue with an owner using their points as they would wish). I just happen to love traveling with my kids.

With that said, I have had overlapping reservations. I’ll have an extra day here/there because when I booked the first reservation some date was unavailable or I’ve changed my travel dates and ended up with an extra day on the bookings that overlaps. I lose the points. But are you guys saying they may cancel these reservations in the future even though it’s really me using them and not for a rental guest?

Just trying to understand as I do tend to stay at BCR for months at a time and this has happened before to me.

Please be nice!! These forums have gotten nasty of late!!

Yes. You need to have overlapping reservations in different names. So if you have more than one owner who will be travelling you can put each unit in a different owners name. If you are the only one on the account or the other owner won't be there to check in, you have to use a guest cert on the overlapping reservation.

 

[chapjim]

If your wife spouse is on the account, put one of the reservations in her the spouse's name.

 

[HeidingOut]

I am the wife LOL!! And, no my husband doesn't always travel with.

 

[chapjim]

Yes. You need to have overlapping reservations in different names. So if you have more than one owner who will be travelling you can put each unit in a different owners name. If you are the only one on the account or the other owner won't be there to check in, you have to use a guest cert on the overlapping reservation.

If OP is the only one on the account, who will be the guest? The Traveler will still be OP. Will this really help him her out?

 

[chapjim]

I am the wife LOL!! And, no my husband doesn't always travel with.

Oops! Should have looked at your avatar!

 

[tschwa2]

If OP is the only one on the account, who will be the guest? The Traveler will still be OP. Will this really help him out?

If the OP is the only one on the account the guest cert would be in the name of one of her traveling companions, hopefully one of her kids are old enough or there is another non owner traveling too. If not than that is a problem. I think it's stupid but it is what Wyndham requires as a last resort put a dummy guest cert for the second reservation and then right before checking in cancel that reservation and the OP can check in. Wyndham really only cares about the extra revenue in cases like this.

 

[chapjim]

If the OP is the only one on the account the guest cert would be in the name of one of her traveling companions, hopefully one of her kids are old enough or there is another non owner traveling too. If not than that is a problem. I think it's stupid but it is what Wyndham requires as a last resort put a dummy guest cert for the second reservation and then right before checking in cancel that reservation and the OP can check in. Wyndham really only cares about the extra revenue in cases like this.

I have listed Presto D. Clown on guest confirmations just to hold a third reservation once I had one in my name and one in my wife's. Most likely 4BR Presidentials at Bonnet Creek for Easter Week.

(Presto the Clown was the local celebrity when I lived in Louisville back in the '70s.)

I agree. Shouldn't have to do something like that when an owner is going to be the occupant for both weeks.

 

[Jethro37]

Once a guest certificate is applied, is it spent? i.e. you can't cancel or revise the booking and get your guest Cert. back? Thanks.

 

[tschwa2]

Once a guest certificate is applied, is it spent? i.e. you can't cancel or revise the booking and get your guest Cert. back? Thanks.

once used it is spent. If you cancel, you don't get one back. If you need to modify, you need to cancel and use another one.

 

[lost patience]

@HitchHiker71 has said Wyndham pays attention to the feedback. Please use the feedback button to ask for traveler name to show on the top display instead of needing to drill down. We have a large family and a couple of times a year we reserve several rooms at the same resort. Now that they are enforcing the 1 unit per name, we don't have the safety net we used to. Opening each one to verify is frustrating. I would love a table instead of the scroll 3 at a time, but he also said none of the programmers were around for the old system and they won't understand what I'm saying.

 

[chapjim]

@HitchHiker71 has said Wyndham pays attention to the feedback. Please use the feedback button to ask for traveler name to show on the top display instead of needing to drill down. We have a large family and a couple of times a year we reserve several rooms at the same resort. Now that they are enforcing the 1 unit per name, we don't have the safety net we used to. Opening each one to verify is frustrating. I would love a table instead of the scroll 3 at a time, but he also said none of the programmers were around for the old system and they won't understand what I'm saying.

I would like to see a summary list that includes Confirmation #, Resort Name, Check-in/Check-out Dates, Suite Type, Purchase Type, Traveler, and Total Suite Cost (Points). Lose the photo and there would be lots of space. Even Wyndham's challenged IT department should be able to pull this off.

It is an annoyance having to scroll down to the 28th reservation, three at a time, to see reservation details. Then, scroll down to the 27th reservation, three at a time, to see reservation details. Etc.

 

[Rolltydr]

It may be the people with 28 reservations (most with GC's) that Wyndham is trying to annoy. Just a thought.

 

[chapjim]

It may be the people with 28 reservations (most with GC's) that Wyndham is trying to annoy. Just a thought.

I have twenty-eight current reservations extending through late April 2023. Three might be given (literally) to Extra Holidays. Two are set aside for my son and daughter and their families (2BR Presidential and 3BR Presidential at Bonnet Creek, first week in April, the week their kids are out of school). Exactly zero reservations are intended for rentals (other than EH).

Get over it. Lose the snarkiness.

Roll Tide!

 

[Rolltydr]

I have twenty-eight current reservations extending through late April 2023. Three might be given (literally) to Extra Holidays. Two are set aside for my son and daughter and their families. Exactly zero reservations are intended for rentals.

Get over it. Lose the snarkiness.

Roll Tide!

Roll Tide!

 

[LDBEH]

In a recent trip with my family, i had two overlapping reservations due to some changes in travel plans. I kept the reservations in multiple names from our account. I checked out early from the first location (Bonnet Creek) and drove to Clearwater for the second stay. When I arrived I told them the situation and that this reservation was in my mothers name so that I wouldn’t be double booked - but that I was also a member on the account t and would need it switched to my name for the stay. Did this for the return to Bonnet Creek as well - checked out a day early from Clearwater and back to Bonnet with the same story.
No problem with double booking and since I was a member on the account I could switch it in real time at check in.

 

[WManning]

I would like to see a summary list that includes Confirmation #, Resort Name, Check-in/Check-out Dates, Suite Type, Purchase Type, Traveler, and Total Suite Cost (Points). Lose the photo and there would be lots of space. Even Wyndham's challenged IT department should be able to pull this off.

It is an annoyance having to scroll down to the 28th reservation, three at a time, to see reservation details. Then, scroll down to the 27th reservation, three at a time, to see reservation details. Etc.

I have to assume the average owner dosent book 28 vacations in a year. Or 28 in 10 years.

 

[tschwa2]

I have to assume the average owner dosent book 28 vacations in a year. Or 28 in 10 years.

I would think the average platinum and even gold member has at least 15 reservations per year and 20-30 isn't that unusual.

 

[WManning]

I would think the average platinum and even gold member has at least 15 reservations per year and 20-30 isn't that unusual.

It would be nice to know how many points a Average owner owns. Lets say a VIPP owns 1.4 million and books every reservation for 1 week at a 50% discount. This would be on average 70k per reservation or only 20 reservations. This is based on a non presidential 1 bedroom only.

 

[WManning]

Once a guest certificate is applied, is it spent? i.e. you can't cancel or revise the booking and get your guest Cert. back? Thanks.

Once used its gone. This could be why Wyndham eliminated the extra GC'S so many VIPs use to enjoy and have.

 

[tschwa2]

It would be nice to know how many points a Average owner owns. Lets say a VIPP owns 1.4 million and books every reservation for 1 week at a 50% discount. This would be on average 70k per reservation or only 20 reservations. This is based on a non presidential 1 bedroom only.

I'm just thinking that most gold and platinum members don't restrict themselves to full weeks. So I am still with you at an average of 60-70k per reservation some with discounts and upgrades and some not, hence my guess of at least 15 with 20-30 not being unusual.

 

[chapjim]

It would be nice to know how many points a Average owner owns. Lets say a VIPP owns 1.4 million and books every reservation for 1 week at a 50% discount. This would be on average 70k per reservation or only 20 reservations. This is based on a non presidential 1 bedroom only.

Do you mean to say the average owner is VIPP with 1.4 million points? You kind of jump from "average owner" to VIPP with 1.4 million points so it's hard to tell. Also, I doubt that VIPP owners book only one bedroom reservations.

Your assumptions may be flawed (also your understanding of reality). At least they don't apply to my account the way things are going right now. Of my twenty-eight current reservations, only two were discounted and upgraded (both to Presidential units at National Harbor, a resort twenty minutes from home). I am inside the upgrade window for two other reservations -- start dates of July 2 and July 23. At last look, neither resort (Governor's Green and Smuggs) has any availability whatsoever for my dates -- no upgrade and no book-cancel.

That has been my experience this year. Very few reservations are available inside the 60-day discount window to replace full-price reservations so the opportunities to book-cancel have been extremely limited, unlike in normal, pre-Covid years. (Nothing has been normal since March 2020.)

My average points/reservation is 142,367, about twice your 70K/reservation. I have one two-week reservation and one eleven-night reservation that bump the average. They are offset to some extent by four five-night, one four-night, and one three-night reservations. Eliminate the two extended reservations and the six short ones and you get an average of 132,000 for the four full week reservations. You're still off by almost a factor of two.

 

[WManning]

Do you mean to say the average owner is VIPP with 1.4 million points? You kind of jump from "average owner" to VIPP with 1.4 million points so it's hard to tell. Also, I doubt that VIPP owners book only one bedroom reservations.

Your assumptions may be flawed (also your understanding of reality). At least they don't apply to my account the way things are going right now. Of my twenty-eight current reservations, only two were discounted and upgraded (both to Presidential units at National Harbor, a resort twenty minutes from home). I am inside the upgrade window for two other reservations -- start dates of July 2 and July 23. At last look, neither resort (Governor's Green and Smuggs) has any availability whatsoever for my dates -- no upgrade and no book-cancel.

That has been my experience this year. Very few reservations are available inside the 60-day discount window to replace full-price reservations so the opportunities to book-cancel have been extremely limited, unlike in normal, pre-Covid years. (Nothing has been normal since March 2020.)

My average points/reservation is 142,367, about twice your 70K/reservation. I have one two-week reservation and one eleven-night reservation that bump the average. They are offset to some extent by four five-night, one four-night, and one three-night reservations. Eliminate the two extended reservations and the six short ones and you get an average of 132,000 for the four full week reservations. You're still off by almost a factor of two.

Your situation would only use 10 reservations using 1.4 millions points. Backs up my assumption 28 reservations is more then a normal or average owner should use.

 

[WManning]

I'm just thinking that most gold and platinum members don't restrict themselves to full weeks. So I am still with you at an average of 60-70k per reservation some with discounts and upgrades and some not, hence my guess of at least 15 with 20-30 not being unusual.

Would you consider 28 to be excessive or the norm?

 

[chapjim]

Your situation would only use 10 reservations using 1.4 millions points. Backs up my assumption 28 reservations is more then a normal or average owner should use.

Just what do you think gives you the right to say how many points I should use or anyone else should use? Or, to determine what is normal or average?