Options cancelling 15 days from checkin

[Luvthebeach23]

Hi everyone,
I have a reservation at WKORV, checkin date in 15 days. We cannot go, the only week of the summer that I can't rearrange our schedule. I have listed it for rent, later than I should have. I'm trying to figure out my options, haven't been in this situation before.
1. Cancel and try to rebook with restricted staroptions 60 days out by the end or the year
2. Deposit in II, I know I can only book 60 days out but, how long is the deposit good for? And what are the costs to trade/retrade?
Any thoughts/suggestions are appreciated!

 

[dioxide45]

If you can deposit it with II, the deposit would be good until December 31 2027. But, can you still deposit it now? There are special rules around VSN reservations and to deposit you would still need to cancel (I think) which would mean it may be subject to VSN rules even if it is a Home Resort reservation. Perhaps someone else may know more about how that works.

 

[Luvthebeach23]

If you can deposit it with II, the deposit would be good until December 31 2027. But, can you still deposit it now? There are special rules around VSN reservations and to deposit you would still need to cancel (I think) which would mean it may be subject to VSN rules even if it is a Home Resort reservation. Perhaps someone else may know more about how that works.

Thank you, that's what I was leaning towards, I just don't know the newest rules and am having a hard time finding them.

 

[EnglishmanAbroad]

Hi everyone,
I have a reservation at WKORV, checkin date in 15 days. We cannot go, the only week of the summer that I can't rearrange our schedule. I have listed it for rent, later than I should have. I'm trying to figure out my options, haven't been in this situation before.
1. Cancel and try to rebook with restricted staroptions 60 days out by the end or the year
2. Deposit in II, I know I can only book 60 days out but, how long is the deposit good for? And what are the costs to trade/retrade?
Any thoughts/suggestions are appreciated!

It really depends on your personal situation (availability to travel at <60 days notice, # of people, resort preference, length of stay) but canceling and getting restricted options is not as bad as it seems. For example, I just did a spot search of the Maui properties for the week of July 4th and came up with dozens of options (ranging from 3-7 day stays, 3BR to Studios, OF,OV and IV, all 3 resorts) and that's supposedly at the busiest time of year.

 

[Luvthebeach23]

It really depends on your personal situation (availability to travel at <60 days notice, # of people, resort preference, length of stay) but canceling and getting restricted options is not as bad as it seems. For example, I just did a spot search of the Maui properties for the week of July 4th and came up with dozens of options (ranging from 3-7 day stays, 3BR to Studios, OF,OV and IV, all 3 resorts) and that's supposedly at the busiest time of year.

Thank you, I wouldn't be able to go until November or December and it would have to be Thanksgiving or Christmas break. It may be my only option!

 

[daviator]

If you can deposit it with II, the deposit would be good until December 31 2027. But, can you still deposit it now? There are special rules around VSN reservations and to deposit you would still need to cancel (I think) which would mean it may be subject to VSN rules even if it is a Home Resort reservation. Perhaps someone else may know more about how that works.

As I think you know, Vistana doesn't let you deposit a reserved week with II, you deposit the (unreserved) usage and not a specific week. So the OP would need to cancel. After that I have to plead ignorance because I'm not sure if you can deposit restricted options to II or not. I want to say that you can but maybe they have less trading power or something. Can someone confirm? I have wondered about this.

 

[Luvthebeach23]

Yes, it’s my understanding I would have to cancel in order to deposit. I thought that if I deposit the points into II that they would be restricted to 60 days in II, but the Vistana rep I just talked to said they would not be restricted in II. I don’t know that I trust that without verification from someone on here lol.


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[daviator]

Yes, it’s my understanding I would have to cancel in order to deposit. I thought that if I deposit the points into II that they would be restricted to 60 days in II, but the Vistana rep I just talked to said they would not be restricted in II. I don’t know that I trust that without verification from someone on here lol.


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If they told you that, then I think it's true, it jibes with what I remember. But what I don't know is whether deposited restricted options gives you less trading power than depositing unrestricted options. Either way it's probably your best option at this point.

 

[Luvthebeach23]

If they told you that, then I think it's true, it jibes with what I remember. But what I don't know is whether deposited restricted options gives you less trading power than depositing unrestricted options. Either way it's probably your best option at this point.

I was wondering that as well, hoping someone will know!

 

[dioxide45]

How did you make the reservation? You can't, and don't, deposit StarOptions in II. You deposit your deeded week, or half of it if locking off. Only those that own one of the Flex products deposits actual points.

 

[Luvthebeach23]

How did you make the reservation? You can't, and don't, deposit StarOptions in II. You deposit your deeded week, or half of it if locking off. Only those that own one of the Flex products deposits actual points.

Ok that's different than what the agent told me. It is a deeded week. The agent told me that I would cancel my deeded week, get points, and the points would be deposited in II.

 

[dioxide45]

Ok that's different than what the agent told me. It is a deeded week. The agent told me that I would cancel my deeded week, get points, and the points would be deposited in II.

That isn't how it works and I think under VSN when you cancel a home resort reservation in the restricted window they give you back restricted StarOptions. Not your home resort week. You would then have no way to deposit this into II.

 

[Luvthebeach23]

That isn't how it works and I think under VSN when you cancel a home resort reservation in the restricted window they give you back restricted StarOptions. Not your home resort week. You would then have no way to deposit this into II.

This exactly why I wanted input from Tuggers - different info than what the agent told me. You think or you know for sure?

 

[jabberwocky]

That isn't how it works and I think under VSN when you cancel a home resort reservation in the restricted window they give you back restricted StarOptions. Not your home resort week. You would then have no way to deposit this into II.

I think this is correct. Back in 2020 we had a home resort week reservation for the end of March that got cancelled. It was a voluntary resort, but the week was enrolled in VSN. We got back the special restricted SO that were good for 120 days out (rather than the normal 60) - we did not get back our home resort week.

Vistana agents frequently make mistakes. I think this will end up with 60-day restricted SO.

 

[Luvthebeach23]

I think this is correct. Back in 2020 we had a home resort week reservation for the end of March that got cancelled. It was a voluntary resort, but the week was enrolled in VSN. We got back the special restricted SO that were good for 120 days out (rather than the normal 60) - we did not get back our home resort week.

Vistana agents frequently make mistakes. I think this will end up with 60-day restricted SO.

Does it matter if it's a mandatory week? I'm assuming no?

 

[jabberwocky]

Does it matter if it's a mandatory week? I'm assuming no?

I think the fact that it is mandatory makes it less likely it would be able to be deposited to II. If it was a voluntary resort purchased resale with no SO then I could see it being able to be deposited to II given that Vistana doesn't deposit a particular week; however, as you know WKORV is a mandatory resort.

 

[Luvthebeach23]

I think the fact that it is mandatory makes it less likely it would be able to be deposited to II. If it was a voluntary resort purchased resale with no SO then I could see it being able to be deposited to II given that Vistana doesn't deposit a particular week; however, as you know WKORV is a mandatory resort.

Thank you, I will call them in the morning and see what I can do. So frustrating that I have to verify what they tell me!

 

[jabberwocky]

Thank you, I will call them in the morning and see what I can do. So frustrating that I have to verify what they tell me!

Have you tried the online chat feature? That may be more useful as you'll have something in writing that you could go back to them with if it doesn't align with what you've been told. Just a thought.

 

[Luvthebeach23]

Have you tried the online chat feature? That may be more useful as you'll have something in writing that you could go back to them with if it doesn't align with what you've been told. Just a thought.

I tried on both laptops and it wouldn't work. I'll try again in the morning. Thanks for your help, appreciate it!

 

[dioxide45]

I think the fact that it is mandatory makes it less likely it would be able to be deposited to II. If it was a voluntary resort purchased resale with no SO then I could see it being able to be deposited to II given that Vistana doesn't deposit a particular week; however, as you know WKORV is a mandatory resort.

I don't think it matters volntary vs. mandatory when both are enrolled in VSN. When in VSN, VSN rules apply. An voluntary resale that isn't in VSN the OP would certainly get back their home resort reservation and could still deposit into II. Most of the voluntary resorts allow for cancellations up to the day prior to checkin. But when in VSN, that is a different situation.