No gift tours for non-marriott owners at Grande Vista?

[WorldT]

Currently at GV on an AC from a non-marriott unit. Checked in late, concierge was closed. Next day I spoke with concierge and she pulled me up and said I don't own any Marriott units so there is no offer for a gifted tour.
First time at a Marriott on an exchange or through II.

 

[1Kflyerguy]

Interesting. I think someone who owns a different timeshare would be an ideal person to send for a presentation and learn the value of MVC....

 

[dioxide45]

I know when we didn't own, we were invited to a presentation while staying at a Marriott hotel in Orlando. I know others have reported, as non owners, when exchanging in they don't always get invited to a timeshare presentation. It seems they use promo packages via Bonvoy referrals and their hotel partners to bring in non owner leads.

 

[daviator]

I guess they’ve decided that their best prospects are the ones who have already proven themselves to be gullible.

 

[Dean]

Currently at GV on an AC from a non-marriott unit. Checked in late, concierge was closed. Next day I spoke with concierge and she pulled me up and said I don't own any Marriott units so there is no offer for a gifted tour.
First time at a Marriott on an exchange or through II.

That doesn't make sense, there must be something else going on at that location or something in your profile that suggests that you are unlikely to buy or don't meet their sales tour criteria.

 

[jwalk03]

Sounds like BS to me. They certainly do tours for non-Marriott owners. You likely were just not targeted for some other reason and the concierge person just gave you that line instead.

 

[Wanderlustgrl]

That doesn't make sense, there must be something else going on at that location or something in your profile that suggests that you are unlikely to buy or don't meet their sales tour criteria.

We were traveling with friends who exchanged into cypress and they told them they could come with us for our update but would not be gifted because they were exchangers. I asked if they could come as our Refferal and tour and they said it had to be booked that way but she couldn’t gift them on this stay. Seemed odd. My friends were intersted too

 

[Dean]

We were traveling with friends who exchanged into cypress and they told them they could come with us for our update but would not be gifted because they were exchangers. I asked if they could come as our Refferal and tour and they said it had to be booked that way but she couldn’t gift them on this stay. Seemed odd. My friends were intersted too

That makes more sense given they were with you and already paying for one set of bribes but I'm sure there are variables we don't know.

 

[dougp26364]

Currently at GV on an AC from a non-marriott unit. Checked in late, concierge was closed. Next day I spoke with concierge and she pulled me up and said I don't own any Marriott units so there is no offer for a gifted tour.
First time at a Marriott on an exchange or through II.

I find it interesting how marketing has changed over a couple of decades. 23 years ago we were exchangers coming in to Ocean Pointe on an AC from a non-Marriott unit. We were not Marriott owners at that time. We were offered a gifted tour, and that’s when we became Marriott owners. Now it appears to be the complete opposite.

 

[tschwa2]

Currently at GV on an AC from a non-marriott unit. Checked in late, concierge was closed. Next day I spoke with concierge and she pulled me up and said I don't own any Marriott units so there is no offer for a gifted tour.
First time at a Marriott on an exchange or through II.

Are you travelling with your spouse? If not Marriott won't gift. If you aren't married they may or may not let you tour with a gift but they prioritize you much lower and if they do gift it is less than half of what is offered to couples.