I have been a Marriott owner at Grande Ocean for over 20 years. I love the resort, generally enjoy all Marriott properties I visit, and have great respect for the staff that work there. EXCEPT when it comes to timeshare sales people. My respect for Marriott as a company goes from a 10 to about a 4 when I factor in their sales practices. For the last several years I have refused to go to sales presentations regardless of what was being offered. I do this not because I am weak-willed and may fall prey to buying something out of impulse. I do this because I lose respect for the Marriott company every time I enter the sales building and feel like I am being manipulated from the first minute I enter. When turning down the presentations every year, I am met with incredulity from the person on the phone, unable to understand I could turn down such a wonderful offer. I always ask for the information that will be shared with me at the presentation to be sent in written form so I can stay up-to-date with new offers and policies. But that is NEVER available. It just smacks of manipulation. They want to get you in a room face-to-face with BOTH spouses present to apply high pressure sales tactics and try to get one spouse convinced to buy something they don’t need. I hate it with a passion.
I love Marriott properties. I hate Marriott’s sales tactics. It’s hard to reconcile these two