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That's terrible. I think there's a 24 contact number on your confirmation page from II. I'm not sure if it's account specific, but here's the number I see on an old confirmation: 888-700-1154 or 305-668-3411
Yes, the (305) number is one I tried. Recording says "closed Sunday". I knew they were no longer open on Sunday for exchanges and such, but figured there would still be a number to call for this situation.
Yes, the (305) number is one I tried. Recording says "closed Sunday". I knew they were no longer open on Sunday for exchanges and such, but figured there would still be a number to call for this situation.
Sorry to hear that. Did they have your reservation but no room, or did they not have your reservation? Were they able to resolve the issue? I sure hope so.
The room I am assigned has a nearly continuous noise that seems to be in the wall right next to headboard. Was told it is 'probably' caused by boiler room -- source of hot water for property. I am sound sensitive and had trouble sleeping last night.
Today, Monday was able to change rooms, although I went from 2 bedroom to a studio. California coastal is a tight timeshare market and Interval did not have another resort available.
Received a call from Mark Del Campo today in response to my email. Turns out there should be an 'emergency help' person available by phone. Apparently I misdialed. Mark was willing to give me an exchange fee waiver for my next exchange, for the inconvenience.
Wyndham; Disney OKW & SSR; Marriott's Willow Ridge, Shadow Ridge and Grand Chateau; Val Chatelle; Hono Koa OF (3); SBR(LOTS), SDO a few); WKORV-OFC-4 and Westin Desert Willow.
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