Anyone catch the comments the other day in the Marriott earnings call that Hilton's loyalty membership is about to surpass Marriott Bonvoy?
Interesting to see this development - I think many Marriott Bonvoy members have been witnessing the devaluation of the program and now maybe there is a reconning. However the Marriott Leadership Team doesn't seem to be too concerned as they feel size does not matter, it's all about "engagement".
Reference
Interesting to see this development - I think many Marriott Bonvoy members have been witnessing the devaluation of the program and now maybe there is a reconning. However the Marriott Leadership Team doesn't seem to be too concerned as they feel size does not matter, it's all about "engagement".
Reference