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Minor Harborside Question

lark

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If you stop for groceries on the way and arrive before check in time and your room is not ready, do they have a place to store the cold stuff? Thanks in advance.
 
even though the front desk will tell you they don't know what room you will be assigned I have always given the porter who takes my bags a good tip and they will bring the items up and put in the refrigerator for you. I wouldn't buy ice cream or anything as the cleaning people turn the refrigerator off to clean them but generally I think you should be safe.
 
I think they have cold and frozen storage space in the stocking aea behind the convenience store. I'm almost certain they stored for us once. You could always call and ask.

Our last couple of flights have arrived very close to, or past, check-in time so were were able to have the bellboys take the groceries straight to the room. If you're arriving early, it's definitely worth a phone call.
 
I envy all of you who can arrive that early in the day... leaving from the west coast means arriving after dark, typically.
 
If you stop for groceries on the way and arrive before check in time and your room is not ready, do they have a place to store the cold stuff? Thanks in advance.

This question also applies to anyone who splits a 2/3BR-LO to use over 2 consecutive weeks at almost all of Starwood Resorts. What do you do with all the groceries/meat/milk if checkout is at 10am and checkin is at 4pm? Are any of the facilities prepared for such an event? I was just wondering about that the other day but it seems like a problem someone already ran into in the past....
 
At the Hawaii resorts they will store cold items for you. We always have an ice chest, so we just pack it and ice it down and put everything in the car while we go to the beach or pool. We only take carry-ons, so it's the easiest way to handle the transition.
 
We switched rooms at a Marriott recently (pool view with direct access via spiral steps ... to a new ocean front room .... we had the best of both worlds for a multi-week vacation -- it was wonderful). The "at your service" people called housekeeping, instructed them to clean the refrigerator in the new unit, then picked up and delivered our groceries and packed luggage as soon as they received word that the refridgerator was done. We were permitted to stay in the old room until that was done (approximately one hour past check-in). We then left for an hour or so to pick someone up at the airport and when we returned, our new room was ready. Housekeeping had done a wonderful job of prioritizing our unit for early check-in and placing our refridgerated and non-refigerator items in the best kitchen spots. I was very impressed! Bell service even offered to come back and deliver the luggage to the proper bedrooms, but we somehow managed!

It wasn't a timeshare ... it was one of those "marriott managed, but deleloped by others" fractional developments referred to in today's article about the Marriott financial-related writedowns (if you're keeping up with that thread). Very impressive operation.
 
I just got back from two weeks at Harborside and had to switch rooms. The night before checkout of week one, the front desk was able to find a room that wasn't occupied (occupants left a day early) three doors down. The morning of checkout, they gave me the new key and let my old key work until 10am so I was able to move my stuff gradually that morning.

I was lucky because housekeeping had already cleaned the unit. They told me if the unit wasn't clean yet, I could put my food in the unit and housekeeping would clean the refrigerator later if I wanted. Seemed pretty painless to me.
 
I just got back from two weeks at Harborside and had to switch rooms. The night before checkout of week one, the front desk was able to find a room that wasn't occupied (occupants left a day early) three doors down. The morning of checkout, they gave me the new key and let my old key work until 10am so I was able to move my stuff gradually that morning.

I was lucky because housekeeping had already cleaned the unit. They told me if the unit wasn't clean yet, I could put my food in the unit and housekeeping would clean the refrigerator later if I wanted. Seemed pretty painless to me.

This is fantastic. I wish WKORV would have done something similar for me earlier this month. In the end, we just moved directly across the hall (same building, same floor, etc) yet it wasn't ready until just before 4pm (and they were knocking on our unit asking if we ready to leave at 8:45am...). We didn't have enough food to worry about it, but it would have been very convenient if we could have just moved our stuff across the hall and left it there while they cleaned the unit rather than schlep it around and then back to the same area. Oh well...
 
i envy all of you who can live there ,it is pretty place
 
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None of us live there. :shrug:


*This is most likely the set up for a spammer....

His messages all contained an image link to a small, transparent, image. Possibly this could be used to collect IP numbers of the computers that viewed his messages. I've removed the links from his messages, and from the messages of the other mysterious new person who also posted a few messages like this today.
 
His messages all contained an image link to a small, transparent, image. Possibly this could be used to collect IP numbers of the computers that viewed his messages. I've removed the links from his messages, and from the messages of the other mysterious new person who also posted a few messages like this today.

There still appears to be a cookie request from photosnag.com in his post.

-tim
 
When we were at WKORVN last year for two weeks, they said they would be glad to help us move to our second unit. On the morning of our move, we packed our bags and called the front desk. They sent up a bell hop with a big plastic tub for our refrigerated stuff. We loaded the little food we had into the tub (it was a very big tub with a cover). The bell hop took the food to their refer to keep it cold until we got into our second unit. Once we got into our second unit, all we had to do was call the bell hop and he delivered our bags and kitchen box. Very simple. And yes, we did tip the bell hop.

I believe this is standard procedure if you move units.

Greg

This is fantastic. I wish WKORV would have done something similar for me earlier this month. In the end, we just moved directly across the hall (same building, same floor, etc) yet it wasn't ready until just before 4pm (and they were knocking on our unit asking if we ready to leave at 8:45am...). We didn't have enough food to worry about it, but it would have been very convenient if we could have just moved our stuff across the hall and left it there while they cleaned the unit rather than schlep it around and then back to the same area. Oh well...
 
When we were at WKORVN last year for two weeks, they said they would be glad to help us move to our second unit. On the morning of our move, we packed our bags and called the front desk. They sent up a bell hop with a big plastic tub for our refrigerated stuff. We loaded the little food we had into the tub (it was a very big tub with a cover). The bell hop took the food to their refer to keep it cold until we got into our second unit. Once we got into our second unit, all we had to do was call the bell hop and he delivered our bags and kitchen box. Very simple. And yes, we did tip the bell hop.

I believe this is standard procedure if you move units.

Greg

They offered this. We didn't want it. Again, I wish WKORV truly offered preference for those staying longer than one week and needing to move units similar to the example from HBR. They said they would try, but it was rather clear based on attitude that they didn't mean it (at least, the individual I spoke with provided non-verbal clues that there was virtually no way it would happen).

Anyway, do not construe my earlier post to mean I was complaining that WKORV didn't have a policy or opportunity to assist... In our case, a tip for their assistance would probably have been more than the cost of simply replacing the refrigerated items.

And, I really like the HBR offer to move bags to the new unit even if it wasn't yet clean. That would have been helpful at WKORV.

This issue is a great example of how policies across the resorts are not standard. For instance, WPORV had the guest studio unit available for reserving during the check-out day to shower before a flight. WKORV has a single shower (somewhere) that people end up not using because of too many people trying to use, etc.
 
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