While it is good to see these companies paying a price, particularly Encore Law, Inc, it just brings back bad memories for me in trying to warn the public about the unethical practices of Encore Law, a traveling timeshare exit company. It pains me to discuss again but I am doing so unselfishly to save at least one person from being scammed! Actually, I kind of enjoy it. Sorry for the length of this post.
On July 8, 2024, I sent an internal email about Encore Law, Inc. from the Tennessee BBB website. Here are the main points from the email:
These are the concerns:
(1) The BBB has the incorporation date of 1/1/2007. Encore Law, Inc. was actually incorporated in the state of TX on 4/3/23.
(2) Encore Law, Inc. has two locations per their website - Tennessee and Texas. While they claim their main office is in Knoxville, there is no record of a business entity called Encore Law, Inc. filed with the state of Tennessee. They do have an entity filing in the state of TX (filed 4/3/23) but they must have a foreign corporation filing in Tennessee if they are doing business in that state. Without the foreign corporation filing, they are operating illegally in the state of Tennessee.
(3) Website was created 3/20/23 which, along with the 4/3/23 TX corporation filing as well as self-promotion questionable fluff "news stories" about the company (which were all published in late 2023), are further proof that they didn't exist prior to 2023.
(4) They claim on their website "The Encore Law Legal Network was founded in 2007." Again, no record of them prior to 2023. In addition, there is no legal entity found called Encore Law Legal Network.
(5) They claim on their website "For nearly 20 years, our Legal Network has been advocating for timeshare owners..." Again, this appears to be a false claim since the legal entity didn't exist prior to 2023.
(6) They also claim on their website "During the past decade, Encore Law’s Legal Network has successfully retrieved more than $20,000,000 in refunds for clients." Again, surprising claims for an entity a little more than a year old. Also surprising because this boast appears to have been on their website since the day the website was created in 2023.
(7) They claim they are the "#1 source for advocacy for timeshare owners". Says who exactly?
(8) They have a seal on their website that states "Customer Service Champion Trophy / Legal Excellence Award". Again, says who exactly? This looks like a middle school photoshop project.
(9) They are not a legal firm yet their name, and other claims listed on their website, implies that they are a legal entity and is deceitful to the consumer.
(10) The bottom of their website has links for "Legal" and Privacy & Policy". Both of these links are non-functional.
(11) According to the BBB business profile, the managing partner is a Derek Freels. There is a Derek Freels associated with Timeshare Help Source, an out of business exit company. Timeshare Help Source's name is listed in an FTC suit with other timeshare entities. No proof that this is the same Derek Freels but is a concern with the other discrepancies.
I never did receive a response from the BBB, but I know they received my concerns because the Tennessee BBB reviewed MY personal LinkedIn profile. There were some minor changes made, maybe in response to my email, that included removing the claim on Encore Law's website of being in business since 2007 and the BBB profile was changed to reflect in business since April 2020. That date is still incorrect according to my findings. Worst of all, Encore Law, Inc. remained BBB Accredited, and they remain so today. Still frustrated because some of the concerns weren't even addressed, with the big one being that Encore Law, Inc. is operating illegally in the state of Tennessee because they have not filed with the state, I submitted these concerns in August 2024 to the Tennessee Attorney General. I received confirmation of the receipt of my concerns but nothing since. With today's news about the Minnesota Attorney General settlement, I sent another e-mail to the Tennessee AG asking if there is an update on my concerns and mentioned the Minnesota Attorney General settlement.
BBB Accredited since 4/21/2023. Marketing Programs in Knoxville, TN. See BBB rating, reviews, complaints, get a quote and more.
www.bbb.org
Finally, Kevin O'Leary of Shark Tank sold out as he did a endorsement video for Encore Law that was viewable from Encore Law's website. Either Encore Law stopped payments to O'Leary or he got wise that it wasn't good for his image to be associated with a scam as the video is no longer on the website. I wonder how many victims were persuaded by O'Leary's endorsement of Encore Law?
This isn't going to end well for Kevin O'Leary. He should do more due diligence before he attaches his name to a business. Encore Law, Inc. travels the country putting on high pressure timeshare exit presentations in various cities. They portray themselves as a law firm, starting with their...
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