So no solution to restore the placeholder without depositing? That is a real pain in the @$$. Especially if you see something and want to trade when they are closed.
Could be…we purchased Harbour Lake..then called Horizons from a sales trailer on site..it was a dedicated 2BR..we were very happy when Marriot decided to build lock off 2BR units…we were able to split the 2BR into a studio and 1 BR for 2 exchanges thru II…My 2 children..now adults,have great memories of vacationing at HL.
@davidvel, can you confirm that you're also talking about a Harbour Lake lock-off, like everyone else in this thread? I think editing the title to include the resort name will help but want to make sure it's an issue that affects only the one resort. Thanks!
No it is Ko Olina. Weird thing is when I tried to add to our legacy II account, they couldn't do it and had to set up a new account. It was very hokey. I'm wondering if they messed something up at the outset. We don't really plan to routinely trade both sides, but might this year.
That's weird, I hope they didn't mess you up in other areas. I wouldn't want to pay for 2 accounts or Platinum upgrades. Were any of the II accounts a corporate/free account?
I have a corporate account, but originally tried to add it to our pre-DC legacy account, which they could not do. I only have this one paid account + corporate acct for our enrolled week.
So this was a previous personal paid account that was dormant?
Correct.
You may be been better to just create a whole new account?
Perhaps this is something that we should email Mark at II about to see if they can get the system setup to work like other resorts. Do owners at Canyon Villas have issues locking off and depositing both sides 100% online? That is another resort with mostly dedicated 2BR units and only a couple buildings with lock offs.
Sorry to clarify:
I'd reach out to Mark on this one.