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Login problem for Marriott site?

Clark

Clark

TUG Member
Joined
Jun 6, 2005
Messages
491
Reaction score
54
Location
Upstate N.Y.
Resorts Owned
Grande Ocean
Barony Beach Club
Yesterday morning I tried logging in to the owners site. Got a message that the web site was inaccessible, and a number to call if I needed immediate help. So I called the number and after being on hold about 10 minutes was told they were working on the problem and to try the website later.

This morning is 24 hours later, still same problem. Anyone else not able to login?
 
No issues here. I was in last night with no problems....and after seeing your post, I just signed in and no issues whatsoever.
 
I was on yesterday booking my week for 2018 and has no issues.


Sent from my iPhone using Tapatalk
 
ok thanks for the replies. Must be on my end, at least now I know where to look --
 
Clark said:
ok thanks for the replies. Must be on my end, at least now I know where to look --
Click to expand...

Try close and reopen the browser or use a different browser, restart your computer. I had a nightmare last week try to open it on my laptop have found it works much better on my iPad or iPhone.


Sent from my iPhone using Tapatalk
 
Well I placed a call to their website help, wound up leaving a detailed message, and now a few hours later, I can login. Don't know if my message caused it or not, but the problem appears solved.
 
I can log in fine but am having a problem finding out when I can reserve my weeks. I navigated through the clunky site until I found "Helpful Tools" then clicked on "when can I reserve". Norton gave me a warning that the site was not secure and I could be compromised. I bypassed the safety message and now I am getting a 404 error.
Can anyone else get into the "when can I reserve"?

postscript: I called Marriott and had them try their own site and they had the same problem. They said that they would report it. Looks like some software developers (aka "code pigs" ;) ) didn't QC their work very well.
 
Last edited:
It has been working OK for me all day.
 
I just completed a transaction about 10 minutes ago.
Good Luck.
 
BJRSanDiego said:
I can log in fine but am having a problem finding out when I can reserve my weeks. I navigated through the clunky site until I found "Helpful Tools" then clicked on "when can I reserve". Norton gave me a warning that the site was not secure and I could be compromised. I bypassed the safety message and now I am getting a 404 error.
Can anyone else get into the "when can I reserve"?

postscript: I called Marriott and had them try their own site and they had the same problem. They said that they would report it. Looks like some software developers (aka "code pigs" ;) ) didn't QC their work very well.
Click to expand...
When I get those errors when going to things like the Helpful Tools page, I just keep reloading the page and it will eventually work. Might take a few reloads, but it eventually loads. Give it a try.
 
Fasttr, I tried about a dozen reloads it no joy.

I looked at the address that it was trying to redirect me to and it looks funny: "https://img.vacationclubsurvey.com/images/ownercomm/LeapYear/020111Resort_List.html"

Whereas most of the other address links have addresses that include the descriptor "Marriott vacation club" and which have this format : "https://owners.marriottvacationclub.com/timeshare/mvco/education/weeks-helpfulTools/resortCalendar"

Fasttr, Buzzap, and Pedro47, can you open the "when can I reserve" page within the Helpful (?) Tools Page ??
 
I haven't had any problems this week. I booked earlier in the week and it was a bit slow, but worked. I have been on tonight as well.
 
BJRSanDiego said:
Fasttr, I tried about a dozen reloads it no joy.

I looked at the address that it was trying to redirect me to and it looks funny: "https://img.vacationclubsurvey.com/images/ownercomm/LeapYear/020111Resort_List.html"

Whereas most of the other address links have addresses that include the descriptor "Marriott vacation club" and which have this format : "https://owners.marriottvacationclub.com/timeshare/mvco/education/weeks-helpfulTools/resortCalendar"

Fasttr, Buzzap, and Pedro47, can you open the "when can I reserve" page within the Helpful (?) Tools Page ??
Click to expand...
Yesterday, yes with no problems.
This morning, yes when I select Using Vacation Club Points, no when I select Using my Week!
This displays "HTTP Error 404. The requested resource is not found"
 
Try deleting all your cookies...
 
BJRSanDiego said:
Fasttr, I tried about a dozen reloads it no joy.

I looked at the address that it was trying to redirect me to and it looks funny: "https://img.vacationclubsurvey.com/images/ownercomm/LeapYear/020111Resort_List.html"

Whereas most of the other address links have addresses that include the descriptor "Marriott vacation club" and which have this format : "https://owners.marriottvacationclub.com/timeshare/mvco/education/weeks-helpfulTools/resortCalendar"

Fasttr, Buzzap, and Pedro47, can you open the "when can I reserve" page within the Helpful (?) Tools Page ??
Click to expand...
Same problem here.

I also have the problem, and have for months now, where I can't view my points portfolio. When I go to Book My Stay, I can see and do weeks based transactions, but I don't have the section for being able to view points or make points reservations. I called a few times many months ago and they would fix it while I was on the phone but the next day, the problem would happen again. I did this three times. I finally gave up. I know that I have two points based reservations, but I can't see them through the website.
 
BJRSanDiego said:
Fasttr, I tried about a dozen reloads it no joy.

I looked at the address that it was trying to redirect me to and it looks funny: "https://img.vacationclubsurvey.com/images/ownercomm/LeapYear/020111Resort_List.html"

Whereas most of the other address links have addresses that include the descriptor "Marriott vacation club" and which have this format : "https://owners.marriottvacationclub.com/timeshare/mvco/education/weeks-helpfulTools/resortCalendar"

Fasttr, Buzzap, and Pedro47, can you open the "when can I reserve" page within the Helpful (?) Tools Page ??
Click to expand...
Oddly.... if you drop the s from the https, it seems to work. Try this link...
http://img.vacationclubsurvey.com/images/ownercomm/LeapYear/020111Resort_List.html
 
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