I have questions regarding Westgate and the rights of owners. The questions are what are my rights and why is my ‘ownership’ something that Westgate would like to eliminate?
I own a fixed week (Week 27) of deeded property at Westgate Lakes at Emerald Pointe. I originally purchased this property prior to construction by Roark Resorts. A few years after being built, this property was subsequently sold GrandVista. A few years later Grandvista sold the property to Westgate. Per the Taney County recorder of deeds, I have been the owner of this deeded property since 1993. My Westgate ‘owners’ card reflects a date of 1998. I think this is the date GrandVista purchased the property from Roark.
During a trip in December of 2012 to Westgate Villas Orlando, the Westgate sales lady informed me that “what you own is quite valuable and Westgate is trying to get rid of all the accounts of this type.” She would not describe what ‘this type’ meant and I thought this might have been part of the sales pitch to get me to purchase more weeks. This similar message of my “valuable type of account” was shared with me when we used our home timeshare in August. However, this sales lady included the instructions to not sign anything that modifies our account. Again, the sales lady would not explain what made my account so valuable.
I just returned from a vacation at another Westgate property. A resort worker requested that my wife and I meet with her on Monday morning to give them our impression of their facility as well as sign a liability waver from damages (they were under remodeling). I stated I did not want a sales pitch and could sign whatever waiver was needed. She stated the form was not ready but would be ready by the time we met on Monday. At the Monday meeting the conversation went to a discussion of the type of carpet we have in our unit and ended with us visiting a ‘new unit’. I repeated again, this was starting to feel like a sales pitch and we did not want a sales pitch. This resort worker said, “initial here” that you accept liability from damages and you do not want a sale pitch. My wife initialed.
The next day I asked for a copy of the document my wife initialed and was informed it was not available and had been sent to Orlando. She then provided a generic sample sheet of the sheet that is presented to ‘all owners’. This was a sales sheet and had nothing to do with liability. The line my wife initialed stated something to the effect that “we do not wish to purchase additional property”. I then asked if my wife had gave up our rights and was told, “yes, you declined our offer, that offer is gone, and your account will be updated.” I asked what changed on my account and a different sales lady jumped in and said “Don’t worry, nothing has changed on your account. I see we have confused you.”
So TUG, what gives with this? Did I have some sort of legacy rights and did those now go away? Will I be treated as a ‘non-original owner’? I am highly suspicious of anything that comes out of the mouth of the sales vouchers.
I have totally enjoyed my home Westgate property but at this point I am quite perplexed.
I own a fixed week (Week 27) of deeded property at Westgate Lakes at Emerald Pointe. I originally purchased this property prior to construction by Roark Resorts. A few years after being built, this property was subsequently sold GrandVista. A few years later Grandvista sold the property to Westgate. Per the Taney County recorder of deeds, I have been the owner of this deeded property since 1993. My Westgate ‘owners’ card reflects a date of 1998. I think this is the date GrandVista purchased the property from Roark.
During a trip in December of 2012 to Westgate Villas Orlando, the Westgate sales lady informed me that “what you own is quite valuable and Westgate is trying to get rid of all the accounts of this type.” She would not describe what ‘this type’ meant and I thought this might have been part of the sales pitch to get me to purchase more weeks. This similar message of my “valuable type of account” was shared with me when we used our home timeshare in August. However, this sales lady included the instructions to not sign anything that modifies our account. Again, the sales lady would not explain what made my account so valuable.
I just returned from a vacation at another Westgate property. A resort worker requested that my wife and I meet with her on Monday morning to give them our impression of their facility as well as sign a liability waver from damages (they were under remodeling). I stated I did not want a sales pitch and could sign whatever waiver was needed. She stated the form was not ready but would be ready by the time we met on Monday. At the Monday meeting the conversation went to a discussion of the type of carpet we have in our unit and ended with us visiting a ‘new unit’. I repeated again, this was starting to feel like a sales pitch and we did not want a sales pitch. This resort worker said, “initial here” that you accept liability from damages and you do not want a sale pitch. My wife initialed.
The next day I asked for a copy of the document my wife initialed and was informed it was not available and had been sent to Orlando. She then provided a generic sample sheet of the sheet that is presented to ‘all owners’. This was a sales sheet and had nothing to do with liability. The line my wife initialed stated something to the effect that “we do not wish to purchase additional property”. I then asked if my wife had gave up our rights and was told, “yes, you declined our offer, that offer is gone, and your account will be updated.” I asked what changed on my account and a different sales lady jumped in and said “Don’t worry, nothing has changed on your account. I see we have confused you.”
So TUG, what gives with this? Did I have some sort of legacy rights and did those now go away? Will I be treated as a ‘non-original owner’? I am highly suspicious of anything that comes out of the mouth of the sales vouchers.
I have totally enjoyed my home Westgate property but at this point I am quite perplexed.
