I spent the whole day going through my files and transferring and deleting every saved email. I plan to also establish a 'neutral' email account in case I decide to drop Spectrum. I really don't want to use Gmail or Yahoo, so I'd appreciate people's suggestions. Thanks to all of you for your suggestions. I'm surprised the FTC or other government agency allows these arbitrary eliminations of accounts without notice.
Glad you were able to get things worked out. Hopefully you can avoid such a problem in the future.
I moved so often in the military and afterwards, it was difficult keeping one email address that worked. I didn't want to have to change it up all the time, and I found trying to use accounts with yahoo or hotmail and similar were filled with spam and scammers. I use Outlook on my main computer, but find it's sometimes difficult to port messages across platforms or to update things when a new software version comes out.
So while I use the Outlook program to receive and manage email, I set up my email accounts from elsewhere. I use a Gmail address for my general personal account, and it's worked pretty well for me. People want to hate on Google and all, (not without reason, certainly), but after giving up my privacy in the military all those years, I didn't see it as anything worse than what I already had been through. It's worked fine for me for years, spam is kept to a minimum, and I like that I can access my email from anywhere, and any device with Internet access.
I also own a private web domain site, and I have multiple email addresses through that, but if I ever give up the domain, I'd kind of be where you were with RR. I don't want to lose messages I need, so I regularly store messages offline as they come in. Makes it easy to find things again when I need them.
Case in point: I have offline email folders for every timeshare trip I've ever made. Each is named and sorted by year and month, then location. Each folder has timeshare confirmation messages and codes, airline reservation receipts, rental car receipts, tour ticket info, and anything else pertinent to that trip. So when someone asks something like "Where did you stay when you last went to Cabo San Lucas," or "How much did we pay to stay in that hotel in Florida last year?" I can quickly pull up the folder, access the info, and provide full details on that trip, if needed. It's quite handy, for me, since my husband is a major photography nut, who takes tens of thousands of pictures every year. I'm always being asked when we were in this or that location, so he can track down a specific photo he's trying to find on his 16tb network NAS storage I built on our home network for that purpose. (Seriously - it's insane.) The struggle is real. LOL!
Good luck with the email issue. Hope you find a resolution that works for you.
Dave