Is RCI selling member lists & telephone numbers?

[moonstone]

For the last several years every time I make a transaction (renewing membership, exchanging, booking Extra or Last Call weeks) with RCI online we are inundated with timeshare solicitations for the next week or so. I wonder if RCI is selling our contact info or is there some type of program that gets triggered when we make a transaction that spits out names and telephone numbers to a 3rd party? It is really ticking me off!!

I booked an Extra week during RCI's sale earlier this week and we have just had our 7th call (on Good Friday even!) from a timeshare sales person since that transaction. They are not all from the same company and not for the same area. Yesterday I had 3 calls and the one at 6pm (as we were eating dinner) got a very rude response from me! A guy earlier in the day insisted that we had used our Mastercard (he gave me the last 4 numbers of it) to purchase an $800 travel voucher for timeshare stays and hadn't used it yet. I told him we are very careful with our money and would never spend that amount on something and not use it. DH thinks I should contact RCI and change our telephone number in their records to an invalid telephone number like a fax line or payphone.

Does anybody else have this happen?


~Diane

 

[LannyPC]

My experience is not quite like yours. I feel your anger and frustration. You probably did not listen to their sales pitch but, in case you did, what were they trying to sell you after you booked and Extra Week?

 

[tompalm]

The way to survive in 2019 is to put your cell phone number as the primary contact number and don’t answer unless it is someone you know. Consumer reports just ran an article about robo calls and said the average person gets 20-30 a month. In 2020 cell phone companies are rolling out new programs to stop robo calls and TMobile has already started one called STIP/ xxxxxx. I don’t remember the second part, but the program is only available on Samsung phones right now. Anyway, don’t answer unless you know who it is.

 

[rickandcindy23]

That's just the nature of timeshare. We get lots of calls daily from all scammers. I don't think RCI sells our names, but there are lists of timeshare owners that people buy to scam.

Maybe this is no coincidence for you, maybe it was because you rented an Extra Vacation.

 

[controller1]

For the last several years every time I make a transaction (renewing membership, exchanging, booking Extra or Last Call weeks) with RCI online we are inundated with timeshare solicitations for the next week or so. I wonder if RCI is selling our contact info or is there some type of program that gets triggered when we make a transaction that spits out names and telephone numbers to a 3rd party? It is really ticking me off!!

I booked an Extra week during RCI's sale earlier this week and we have just had our 7th call (on Good Friday even!) from a timeshare sales person since that transaction. They are not all from the same company and not for the same area. Yesterday I had 3 calls and the one at 6pm (as we were eating dinner) got a very rude response from me! A guy earlier in the day insisted that we had used our Mastercard (he gave me the last 4 numbers of it) to purchase an $800 travel voucher for timeshare stays and hadn't used it yet. I told him we are very careful with our money and would never spend that amount on something and not use it. DH thinks I should contact RCI and change our telephone number in their records to an invalid telephone number like a fax line or payphone.

Does anybody else have this happen?


~Diane

Perhaps you should get on RCI's website and look at their Privacy Policy and ensure you opt-out of the sharing of information.

 

[moonstone]

My experience is not quite like yours. I feel your anger and frustration. You probably did not listen to their sales pitch but, in case you did, what were they trying to sell you after you booked and Extra Week?

I listened to the start of the spiel on all but 1 of them. One was to preview a 'new' resort in Las Vegas, one was for the Outer banks, one was Myrtle Beach, another was a package for 3 nights in Orlando, 2 nights in Daytona Beach and a 2 night Bahama Cruise. I didn't listen long enough to hear the destination on the others. Most of them said we had some sort of travel credit left from a previous vacation - lie! We only book through RCI and just pay for the week we are booking, then take/use all of that week. One guy told DH we had an $1800. vacation credit so DH told him great find us a trip that costs $1799.! The caller just hung up.

~Diane

 

[moonstone]

Perhaps you should get on RCI's website and look at their Privacy Policy and ensure you opt-out of the sharing of information.

Thanks, I read their privacy policy and then emailed them to ask that they not share any of our info with any other company/person. I don't mind RCI calling, especially when I have an ongoing search on, but I don't want these other calls from companies that are bordering on harassment telling me that we have paid for, and unused, vacations with them.


~Diane

 

[geist1223]

If you contact RCI they will send you the disclosure as to whom they release information. You can not opt out of all sharing but you can limit it. The same is true for timeshare organizations, Banks, Credit Card Companies, etc.

 

[SmithOp]

I received the same call about having a credit and not using it, he wanted to “help” me book something.

I have an RCI account but haven’t used it for over a year, I’m going to let it expire in Feb.

I also received calls in Dec wanting me to renew because it was expiring, told them their information was old because it was already renewed to 2020.

I think it is ex employees taking information when they leave. I wouldn’t be surprised if scammers take a job with RCI just to pilfer user contact information.


Sent from my iPad using Tapatalk Pro

 

[Talent312]

I made the mistake of leaving my cell # at check-in at a HGVC resort.
I got solicitations on my cell # for the next few weeks.
When asked, I now decline.

My cell phone now asks if I want to block any first time caller.
.