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Is anyone else seeing this? Not able to book with my membership type? This is Bonnet Creek:

rickandcindy23

rickandcindy23

TUG Review Crew: Elite
TUG Member
Joined
Jun 6, 2005
Messages
35,005
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Location
The Centennial State
Resorts Owned
Wyndham Founder; Disney OKW & SSR; Marriott's Willow Ridge, Shadow Ridge and Grand Chateau; Val Chatelle, Pines at Meadow Ridge and Twin Rivers in CO; Hono Koa OF (3); SBR(LOTS), SDO a few); WKORV-OFC-4 and Westin Desert Willow.
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I just unwound a contract and have a resale coming my way, while I still have a Discovery reservation for a couple weeks out.

I noticed the same thing when looking at Glacier Canyon, where our upcoming reservation is at. I'm guessing this is a site issue, though I don't currently have any available points for booking, so take my opinion lightly. :)
 
basilray said:
I just unwound a contract and have a resale coming my way, while I still have a Discovery reservation for a couple weeks out.

I noticed the same thing when looking at Glacier Canyon, where our upcoming reservation is at. I'm guessing this is a site issue, though I don't currently have any available points for booking, so take my opinion lightly. :)
Click to expand...
It probably is a site issue. I think you are very right. Lots of issues with the site, pretty normal, and I don't log in daily. The site is taking a vacay soon, so maybe it's to fix this issue.

I am surprised no one else posted about it before me.

Paranoia sets in, when I see messages like this one.

We are Platinum Founder's level. I cannot imagine us being blocked to book anything, but it is Wyndham.
 
Same, now that you prompted me to check. Hopefully the site vacay will take care of it. Though I was able to get in by doing a resort/map search instead of going to the resort's specific page, and then I could just click on the availability calendar and everything worked properly.
 
paxsarah said:
Same, now that you prompted me to check. Hopefully the site vacay will take care of it. Though I was able to get in by doing a resort/map search instead of going to the resort's specific page, and then I could just click on the availability calendar and everything worked properly.
Click to expand...
Thank you for that. I will try it.
 
Have you tried the app vs the computer?
 
I don't use my phone or my ipad for anything but checking emails and playing Candy Crush. I also use my ipad for movies on airplanes.

The app is better?
 
rickandcindy23 said:
I don't use my phone or my ipad for anything but checking emails and playing Candy Crush. I also use my ipad for movies on airplanes.

The app is better?
Click to expand...

Lately the app has been behaving when the computer has not been. So yes I would say the app is better these days.
 
It's amazing to me that Wyndham owners do not complain when things like this go wrong. It's like they just accept the fact that Wyndham's website has a lot of glitches.

When Marriott has the slightest problems, Marriott/ Vistana and Hyatt owners complain loudly here on TUG about website issues. Here on the Wyndham forum owners just acquiesce, "yes, I noticed this as well. Try this method of getting past it."

Wyndham worked for me a few days ago, when I booked Durango for December, 3 units in 3 different owner names. I decided Wyndham probably assumed something was amiss with me renting, since I feel my account is scrutinized to the nth degree. Paranoia? Yep. I thought I was once again being shut down.

I have more contracts that will be transferring to new owners over the next few months, and I am not looking forward to having no ability to book anything during those 8 weeks of the transfer process. Our account will be shut down. I need to book what I need for the rest of the year before that happens. Even owner care cannot book anything because title takes our account down and it cannot be seen by anyone but title, and they don't book reservations.

So I wonder, is it just me that gets the account shut down or is it everyone, during a transfer of a contract. If it's everyone, I accept it. What do I assume if only I have this issue?
 
rickandcindy23 said:
When Marriott has the slightest problems, Marriott/ Vistana and Hyatt owners complain loudly here on TUG about website issues. Here on the Wyndham forum owners just acquiesce, "yes, I noticed this as well. Try this method of getting past it."
Click to expand...
Since I've seen it reported on Facebook and owners there have reported calling, (a) I assume Wyndham fully knows about this issue from average owners calling, and (b) complaining on TUG doesn't do anything, but calling does (see "a").

That's completely different than finding it acceptable. I know how to get around the issue and I know they're doing website maintenance within the next day and I know they've been notified about it, so complaining on TUG isn't something I feel the need to do.
 
Again, @paxsarah it really is paranoia on my part. Your points are valid. I just booked those 3 units and always worry, "Is Wyndham shutting me out?" I am relieved to know that it's not true.

I stopped following the Facebook groups. Too many people 1) hate people who used to rent, 2) do not like to see Wyndham complaints, 3) think Wyndham is the best program on the planet.

I disagree with all of those POV, generally, but I do love certain resorts, love my discounted stays, and am very happy to still have enough points to take advantage of bargain stays. Even at full points, many resorts are worthy of the cost, even 4 bed presidential at BC in January.
 
I'm also getting that issue when just looking for availability. I was thinking "Oh no!" They must want more money from me as I had purchased resale.
 
rickandcindy23 said:
I don't use my phone or my ipad for anything but checking emails and playing Candy Crush. I also use my ipad for movies on airplanes.

The app is better?
Click to expand...
The app is significantly less buggy.
 
I extended an existing reservation at Bonnet Creek last night using the app and had no problems at all. I mostly use the app now as it is much, much, much, much more user-friendly than the website. I don’t know why the app works better, but it does. So, rather than complain about the old way that doesn’t work well, I’ll use the new way that works much better. I like change. And when Wyndham introduces a technology that works… boy, is that a change! 😀
 
dioxide45 said:
Are you seeing this for all dates you try to search or just for a specific set of dates?
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When this happens it's on the individual resort page - the "Unable to book" message from the screenshot above replaces the normal Availability Calendar link. So it's before any dates were chosen - it's basically just preventing access to the availability calendar from the resort pages. But it is possible to get into it through the resort search.
 
Every resort was doing that. I did get around it, as suggested here. I was able to check inventory for a couple of resorts.

Another big deposit going to RCI at the end of the year.
 
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