I learned something today that I'd like to pass along.
My records show that I had upgraded my Interval membership to Platinum in early Dec 2023 for 1 year, and it was due to expire on Dec 3, 2024. That turned out to be incorrect, as you shall see.
I'm currently working on trying to arrange a trade using one of our deposited weeks. And if that trade works, we'd hopefully get a larger room than the room I'm using for the search. So I'm interested to renew my Plat membership because that would reduce the room size upgrade fee.
Recently I received 2 different mailers offering me a variety of different discounts for re-upping to Interval Platinum. So I phoned Interval today to speak to a rep. Perhaps a rep could dig up an even better offer? While I was waiting on hold, I signed on to the Interval website and checked. Yes, there was an online offer for 50% off a Platinum upgrade for either 1 year ($69) or 2 years ($139). I was about to select the 2 year online upgrade when a rep came on the phone.
Here's what I learned from the phone rep:
1. When you upgrade your membership either online or with a phone rep, the Interval computer system will automatically backdate your upgrade to the expiration date of your prior Platinum (and I assume Gold) membership. The phone rep told me that my Plat membership had actually expired in September 2024. So it's likely that my upgrade got backdated the last time I did this in early Dec 2023. And that helps to explain why I got the 50%-off upgrade offer - my Plat membership had actually expired about 3 months ago.
2. A phone rep has the ability to request that Interval NOT backdate your new membership upgrade. The phone rep can't do that themselves, but they can send a request for this. That is obviously an advantage because my new 2 year upgrade would hopefully then expire in Dec 2026 rather than Sept 2026. The rep said I should watch for a Plat membership card to arrive in the mail within a few weeks, and look to see if there's an expiration date listed. (We'll see about that. The current card that I have doesn't list any dates.)
3. If you renew online, there isn't any way you can avoid that backdating process, so it's better to call and speak with a rep. If your Plat upgrade expired a few months back, ask the rep to request that your new upgrade not be backdated.