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Innova marketing and concierge club/Kovay resort

S

SuzetteJ

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We went to puerto Vallarta last year and attended a presentation. We only bought a limited contract but were promised payment of we didn’t use our weeks and chose to let the resort rent them out. I’m now realizing this is a scam company so I am wondering what my recourses are since they are in Mexico. Does anyone have any insights into this?
Thanks in advance!
 
T

T-Dot-Traveller

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Taranova
SuzetteJ said:
We went to puerto Vallarta last year and attended a presentation. We only bought a limited contract but were promised payment of we didn’t use our weeks and chose to let the resort rent them out. I’m now realizing this is a scam company so I am wondering what my recourses are since they are in Mexico. Does anyone have any insights into this?
Thanks in advance!
Click to expand...

Welcome to TUG
You are correct about Kovay [ and it’s previous names ] There are a number of TUG Mexican Forum threads about this- going back at least 10 years.
 
S

SuzetteJ

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Oh no! OK thanks for letting me know! Can you point me in some directions for recourse?
We booked through monster vacations which brokers tone share presentations. This is an American company. Is there recourse there if they know that kovay and innova are scam companies they are seeming people to?
Can I contact the credit card company I used to investigate it as a scam charge?
Has anyone reported in these threads any luck on getting their money back?
Thank you!!
 
W

WorldT

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You said your vacation was last year. If you are still within the charge back period for your card, you should go ahead and do that. If not, I don't know of any way to get your money back. Just make sure you don't pay anyone any more money. It will not help.
 
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