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In Encore package presentation now: Need advice

Carolyn K

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Sitting here waiting for the sales person to come back. We have 4300 enrolled weeks now and the offer on the table is 500 trust points for $7050. The “pitch” is with adding the trust points we open up a whole new host of benefits that we don’t have with enrolled week such as more availability, etc. what has been your experience adding trust points to enrolled week? Is it that much better?
 

tahoe

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Not sure if the experts will respond in time.... the consensus from what I have read on this site is that the two sets of points are equivalent w.r.t. reservations.
 

Luvtoride

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I agree with tahoe...they always try to use that argument to make a sale when the additional points aren’t needed to reach a next level, etc. we are Chairman’s club with almost 5,000 purchased points and they tried to make the argument we needed to buy more points to better balance our total points between trust points and enrolled weeks points. Rubbish! Our points are always good for whatever we need to use them for. Good luck.


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Carolyn K

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We have a bit of reprieve right now. Our sales person had to go to another appointment so we have some time to research. What he said was Marriott recently bought into a new program that includes Hyatt timeshares and more. With the extra 500 points it will open up all of our points to these extra resorts and give us Marriott platinum status for a lifetime. We also will be able to bank our points for 4 years. Has anyone heard of these new benefits?
 
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Theiggy

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We have a bit of reprieve right now. Our sales person had to go to another appointment so we have some time to research. What he said was Marriott recently bought into a new program that includes Hyatt timeshares and more. With the extra 500 points it will open up all of our points to these extra resorts and give us Marriott platinum status for a lifetime. We also will be able to bank our points for 4 years. Has anyone heard of these new benefits?

I don’t believe it. Ask him to show you what Hyatt resorts are currently available to book with Marriott DC points. None I bet.


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bizaro86

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I don’t believe it. Ask him to show you what Hyatt resorts are currently available to book with Marriott DC points. None I bet.


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I disagree with this advice. If Hyatt resorts were available using MVC points tug would have a giant thread on it within 24 hours, especially if it was only trust points bookable (which seems exceedingly unlikely, as they'd probably use the exchange co for that inventory).

If you ask that question, they'll just treat it like a sales objection and waste a bunch more of your time. Say "thanks, we've decided not to buy today" ask no more questions and leave. Just my two cents.
 

Theiggy

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I disagree with this advice. If Hyatt resorts were available using MVC points tug would have a giant thread on it within 24 hours, especially if it was only trust points bookable (which seems exceedingly unlikely, as they'd probably use the exchange co for that inventory).

If you ask that question, they'll just treat it like a sales objection and waste a bunch more of your time. Say "thanks, we've decided not to buy today" ask no more questions and leave. Just my two cents.

Oh you mean don’t actually ask them to show you... yes prob a waste of time.


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Big Matt

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500 points gets you very little. Go compare what you get in relation to what you would get if you spent the same amount on a weeks purchase. You need to buy four blocks at that price to get you to Executive which gets you daily reservations 13 months out. I wouldn't spend that much to have that privilege. I may be interested in a cheap Marriott that gets you 2700 points to get there though.
 

Carolyn K

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I agree the 500 points isn’t the main value. It is “upgrading” from the enrolled points only(we have 4300) to trust points which supposedly will give more opportunities for all 4800 points.
 

Fasttr

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All of the sales guy’s lines are total B.S.
 
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JIMinNC

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All of the sales guy’s lines are total B.S.

Bingo. To the OP, the 500 points will do nothing to make your enrolled points more powerful.

They are just using the ILG acquisition that includes the Vistana and Hyatt timeshare systems to create a sense of urgency to get you to buy. Marriott Vacations has not said anything on when - or even if - they will link the Vistana and Hyatt programs with Marriott Vacation Club. I suspect the true strategic plan is only known at the senior management level, and the sales offices are just spinning to try to make a sale.
 

dansimms

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Bingo. To the OP, the 500 points will do nothing to make your enrolled points more powerful.

They are just using the ILG acquisition that includes the Vistana and Hyatt timeshare systems to create a sense of urgency to get you to buy. Marriott Vacations has not said anything on when - or even if - they will link the Vistana and Hyatt programs with Marriott Vacation Club. I suspect the true strategic plan is only known at the senior management level, and the sales offices are just spinning to try to make a sale.
I would not deal with that sales rep. He has told you several false statements.
 

LisaH

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They have been talking about the Hyatt acquisition since April and there is no firm and substantive development so far Marriott Vacation Club offers. Just walk away...
 

TravelTime

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I am shocked by what this salesperson told you. I know everyone says “if their lips are moving...” yet I still can’t get over how much they make up stories to get a sale. I keep hoping that Marriott and other TS developers will finally get their act together and treat their guests with dignity and respect. This is why I do not go to sales presentations anymore.
 

Carolyn K

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I agree Traveltime. The only reason we went was because of the encore presentation. It is so easy to get sucked into their tales. Fortunately we had the level heads of Tug members to bring some sense to the conversation. We also called the vacation club owners services who confirmed no differences between enrolled points and trust points. The only difference is when you get to the higher levels. Thank you all again for your help.
 

breezez

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Disclaimer - I am not a MVC Owner. But I am a Hyatt Owner.

I just did a Hyatt presentation over Christmas and I would have thought I was in a Marriott presentation, as my sales rep was previously at Crystal Shores.

Anyway... I Think it’s pretty unlikely that they can combine different systems without violating the rules of the trusts already created for those systems especialy systems based on deeds...

Deeded system are even harder as they would have to get a majority vote to change bylaws. Pure Point programs like Destination Points and Hyatt Portfolio Points would be easier to change because they control 100% of the vote in those trusts. While Marriott’s pure point system is robust and strong Hyatt’s Portfolio Points Program so far is a bust. Most users opt to keep deeded week and do internal changes if need be by forgoing deeded week for year in lieu of points used to trade internally.

I think ultimately you may see them do 1 of or a mix of the following: Create different tiers of exchange priority within Interval for the systems they now own giving higher trade preference to units under their control.

You might also see them create a new Pure Points Program... Where they can combine units from all systems under 1 points system. But doubt it. They would be giving up those high priced exchange fees to do this.

They may also do something like WorldMark and Wyndham did by taking a certain amount of units at various resorts and giving them to other system in lieu of units of other system going into that system. i.e Many WorldMark resorts have a Wyndham inventory and Likewise so Wyndham resorts have WorldMark units. It allows them to look resort owners and say hey we just gave you access to a bunch more resorts now buy some more points.

If you read ILG 2017 annual report and see what exchange fee and membership fees earn them. You can bet these will not be going away, but whatever they do will be around you exchanging via interval if you go to a different resort system.
 

SeaDoc

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500 points and not get to a level seems so desperate by Marriott Vacations. You already are Select and nothing will be afforded by buying 500 points. What locale were you at? Sales team must be hard up to sell 500 points. We never would unless getting to a level... Times are changing...
 

Carolyn K

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The 500 points was our idea — not the sales person — but based on the fact that the salesperson said our enrolled points would be elevated by adding the trust points. He wanted us to add more but after he was so convincing about the extra benefits we asked if just 500 would get us those and he said yes. You would think we wouldn’t be so gullible. We have owned Marriotts for almost 20 years and have been on Tug the entire time. He would have been better off saying “ why not just add a little more while you are here to work toward your next level” instead of giving us misinformation.
 

mbstn6254

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I disagree with this advice. If Hyatt resorts were available using MVC points tug would have a giant thread on it within 24 hours, especially if it was only trust points bookable (which seems exceedingly unlikely, as they'd probably use the exchange co for that inventory).

If you ask that question, they'll just treat it like a sales objection and waste a bunch more of your time. Say "thanks, we've decided not to buy today" ask no more questions and leave. Just my two cents.

It has been my experience to believe NOTHING that is told to you verbally. Ask for backup in writing and then make sure what you are being shown in writing is actually Marriott Vacation Club documents. I was persuaded to purchase an additional 1,500 points this summer with all kinds of assurances of what the extra points will do for me. None of it was true. Just protect yourself and demand that every verbal representation be backed up in authentic documentation.
 

SeaDoc

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3 StarElite Vistana: 2 Westin Lagunamar-PLAT
The 500 points was our idea — not the sales person — but based on the fact that the salesperson said our enrolled points would be elevated by adding the trust points. He wanted us to add more but after he was so convincing about the extra benefits we asked if just 500 would get us those and he said yes. You would think we wouldn’t be so gullible. We have owned Marriotts for almost 20 years and have been on Tug the entire time. He would have been better off saying “ why not just add a little more while you are here to work toward your next level” instead of giving us misinformation.

Can you share which site you were at? I'm wondering if this is new corporate policy given the current economic environment...
 

dougp26364

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What amazes me is, 500 points for $7,500 on a promise that it will open up benefits that as of yet are unseen........ and I’m sure there are people buying it.

MVC sales is really off the deep end with this approach. If it were real, they’d be SHOWING it off like it was the greatest thing since sliced bread. Instead it just lip service at the round table.

Time will tell just how big of a lie this really is and, potentially how big the settlement is when someone grabs a lawyer for the class action suit we see for all the misleading information being used. It’s not the first time this line has been reported and posted on TUG. It likely won’t be that difficult to establish the lie was told based on the number of people who could give testimony.
 
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