• The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 30 years!

    Join Tens of Thousands of other Owners just like you here to get any and all Timeshare questions answered 24 hours a day!
  • TUG started 31 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Read about our 31st anniversary: Happy 31st Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    Free memberships for every 50 subscribers!

    Visit TUG on Youtube!
  • TUG has now saved timeshare owners more than $23,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $23 Million dollars
  • Wish you could meet up with other TUG members? Well look no further as this annual event has been going on for years in Orlando! How to Attend the TUG January Get-Together!
  • Sign up to get the TUG Newsletter for free!

    Tens of thousands of subscribing owners! A weekly recap of the best Timeshare resort reviews and the most popular topics discussed by owners!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    All T-shirt options here!
  • A few of the most common links here on the forums for newbies and guests!

Hyatt Vacation Club Resort Villas at the Welk Review

jp10558

TUG Review Crew: Veteran
TUG Member
Joined
Oct 31, 2022
Messages
1,906
Reaction score
1,333
Location
Southern Tier NY
Resorts Owned
HGVC Seaworld
Wyndham Smoky Mountains
Foxrun Lake Lure
Gatlinburg Town Square
Here's an abridged version of my review from TUG2.net. Video review will follow on my youtube in a few weeks hopefully.

This is a great resort that is relatively calm and has lots to do on site and lots of scheduled events with notifications so you know the events exist. The location is OK, kind of out of the way. You do need a rental car.

Pros - Units are nice - 2BR is pretty huge - each bedroom has its own wing off the center kitchen / living room area that contains the bathroom and then the bedroom. Each bedroom and the living room can access the deck via a sliding door. The deck is pretty big.

The place has a bunch of on site amenities and events. There also seem to be numerous pools and hot tubs, including one indoors.

I also have to give them props for the free golf cart shuttle and ability to request things via text. I wish Massanutten had free shuttles for much more of the year - they could learn from this place, and they need it more.

Cons: If you have mobility issues these are not good units. There's a half flight of stairs down and then either down or up depending on the level to get to the unit. Once you're in the unit there are no stairs, but there's no way to use a wheelchair or roll suitcases in and out - you're hauling them up and down the stairs. And again, "look designs" not necessity - I don't see why these units, at least one floor of them, couldn't have been like Regal Vistas at Massanutten with 0 stairs and the entrance / garage at ground level. It's just aesthetics I think.

The mens sauna and steam room and lockers seemed to be out of order for the entire stay. If they were working it looks nice.

The rooms have one temp controller that has 70 degrees as a minimum. Luckily it was cold outside so I could open the patio door and cool the bedroom down to sleep, but later in the year I would find that heat oppressive.

The patio furniture was kind of disgusting - covered in bird poop.

The parking was kind of limited. This is again simply a design issue IMHO - they have room for more parking, but instead they made it "pretty" and so there is barely enough parking.

The whole resort is in a golf course right off the freeway, so you see cars driving by all the time, luckily the noise wasn't horrible for me anyway.

The WiFi was horrible though - kept disconnecting us, early aughts DSL speeds - thank goodness I didn't need to zoom for work and only had one Teams video meeting this week - and I had to turn off video for it to work.

Conclusion: As an Interval Getaway this was a great deal. I mostly liked it way more than I didn't - at least for me and my need this trip. I would recommend it more for vacation than for remote work - only because of the horrible internet - everything else was actually pretty great for remote work.

TUG Rating: 9 - most amenities and great service, no sales attempt at check in. It could have been a 9.5 except for the parking, WiFi and maintenance issues with the Sauna and Steam Room. If you want to golf, stay at a quiet resort or drive over to Carlsbad or inland to some of the neat county parks and such this is a good stay. Internet also brings it down - don't expect to do a lot of streaming or gaming or anything not text based on the resort WiFi.
 

rickandcindy23

TUG Review Crew: Elite
TUG Member
Joined
Jun 6, 2005
Messages
34,501
Reaction score
10,798
Location
The Centennial State
Resorts Owned
Wyndham Founder; Disney OKW & SSR; Marriott's Willow Ridge and Shadow Ridge,Grand Chateau; Val Chatelle; Hono Koa OF (3); SBR(LOTS), SDO a few; Grand Palms(selling); WKORV-OF ,Westin Desert Willow.
TUG rating 9 is great, but you described a lot of issues.

I am always curious about that one and have to get something for May for Branson, specifically and was considering the Welk resort there, but I may stay at Wyndham Branson Meadows, a place I truly only like because it's cheap. I would rate it a 7. I have family that absolutely loves the units at Meadows, and they even bought there on purpose. I only stay there because of the discounted stay. How can a person argue with $400 for a full week in a 2 bed deluxe.

The internet at Wyndhams is limited to four devices, and after four, you have to pay extra. This requires signing off with a device to use another. A family of six would have a tough time.

Marriott's Willow Ridge is always my choice but I have points to use in Wyndham, so Wyndham Meadows will probably be it.
 
Last edited:

jp10558

TUG Review Crew: Veteran
TUG Member
Joined
Oct 31, 2022
Messages
1,906
Reaction score
1,333
Location
Southern Tier NY
Resorts Owned
HGVC Seaworld
Wyndham Smoky Mountains
Foxrun Lake Lure
Gatlinburg Town Square
TUG rating 9 is great, but you described a lot of issues.
That is always the problem with my ratings - do I ding a point or more because of what seems like temporary repair issues? I only know it's been down for about a week - IDK what a reasonable repair time is, but I think a week is not unreasonable with part delays and scheduling hell for getting service people out. OTOH, I did ding McAlpin Plaza cause the hot tub was down for over a month and a half, and that seems too long to me. If I had to guess, I start to lose patience (for a rating) at around 3 weeks, with my understanding of the difficulty getting techs and parts. From a trip perspective, it being down a day is a disappointment, so maybe I should have dinged cause some of my other passes were for comparing a vacation vs a remote work trip. I think TUG generally is about vacation ratings so I'm not sure weighing it (or other personal issues like min temp) makes sense.

One hard one is the patio furniture - I didn't go out and notice before today - and I'm leaving tomorrow. So I didn't give them a chance to fix it. That said, it is pretty bad and IDK what they could do, but I haven't seen this issue elsewhere. I guess "easy fixes" in that presumably they could clean or replace cushions and could wash the floor mixed with my unclear how much the balcony is used in general (I almost never use one, my mom would always use one so..) led to one of the reasons the resort isn't a 9.5. But it seemed wrong to drop it to an 8.5 because it really does have (potentially - if fixed) "all" the stuff in the sauna and steam room and multiple hot tubs that a lot of resorts like Ocean Oak and Vacation Village Weston etc etc do NOT have, plus I've never seen a Farmers Market, Pizza Hut, outside event, theater offering at any other resort, so it's firmly in the "Top 4" of the resorts I've been to.

Same with the stairs and limited parking - plenty of resorts have limited parking - again most HGVCs I've been to for one. And many many resorts I've been to have had required stairs to get into the units or to get to a bedroom.
I am always curious about that one and have to get something for May, but I may stay at Wyndham Branson Meadows, a place I truly only like because it's cheap. I would rate it a 7. I have family that absolutely loves the units at Meadows, and they even bought there on purpose. I only stay there because of the discounted stay. How can a person argue with $400 for a full week in a 2 bed deluxe.
I don't complain much for $400 for a week lol.
The internet at Wyndhams is limited to four devices, and after four, you have to pay extra. This requires signing off with a device to use another. A family of six would have a tough time.
Huh, I haven't had a problem at my limited stays at Wyndhams, but I do plan to get a travel router as even my normal 3 people would have an issue with 3 laptops, 3 phones and 2 tablets.
 

davidvel

TUG Member
Joined
May 9, 2008
Messages
8,688
Reaction score
5,627
Location
No. Cty. San Diego
Resorts Owned
Marriott Shadow Ridge (Villages)
Carlsbad Inn
No way Welk is a 9, unless it is on a 20+ scale.
 

andre10056

TUG Review Crew
TUG Member
Joined
Mar 25, 2007
Messages
369
Reaction score
273
Location
Boston
The mens sauna and steam room and lockers seemed to be out of order for the entire stay. If they were working it looks nice.
Even if we disregard the bird poop and the limited temperature control, I would not be patient about this. Yes, I know that the average homeowner might have to wait multiple days for a contractor to get a repair part for his individual heating or whatever system. But this is not an individual homeowner. Can't...and shouldn't...a resort have all manner of spare parts in their storage room to be able to immediately take care of issues like this for their "one week of the year" guests?

So I admire your patience, but I'd be more than a little disappointed with the resort.

And yes, I most definitely agree that McAlpin's taking a month and a half to fix their hot tub "seems too long". Were the parts coming from southern Peru via mule train?.
 
Top