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Hyatt All Inclusive (“AI”) owners update

ambere

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Palm Springs Tennis Club (2-bedroom Wimbledon) - 2 units
Lagonita Lodge (4 units: Christmas week, New Year's Week, 2-bdrm Lakefront, 3-bdrm Bear Peak)
We were invited to the “Owners Update” (sales presentation) at Hyatt Sirena Del
Mar. Apparently it focuses on new “AI” (All Inclusive) options. I like to do a little research before I go. Has anyone attended this, and what does it involve? Thanks!
 

bizaro86

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We were invited to the “Owners Update” (sales presentation) at Hyatt Sirena Del
Mar. Apparently it focuses on new “AI” (All Inclusive) options. I like to do a little research before I go. Has anyone attended this, and what does it involve? Thanks!

Hyatt hotels has been buying all-inclusives. So hyatt hotel points can be used for them. Nothing about the TS program has changed and the owners update will just be a sales presentation.
 

ambere

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Palm Springs Tennis Club (2-bedroom Wimbledon) - 2 units
Lagonita Lodge (4 units: Christmas week, New Year's Week, 2-bdrm Lakefront, 3-bdrm Bear Peak)
Good to know; thank you. They offered us $200 resort credit to attend; we declined. They offered us $250 to attend; we declined. Then, they offered us $300. OK; twist our arms.

We’re going to go this morning, enjoy complimentary breakfast burritos and coffee, give them 90 minutes of our time, politely decline, and hopefully depart without them totally pissing off my husband and him swearing that he’ll never attend a timeshare presentation again!
 

GTLINZ

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We were invited to an AI "presentation" at Coconut Plantation recently and declined. I said firmly it would be a waste of everyone's time since I would not buy, and they gave in.

It will be interested to see what they are pushing so an update would be appreciated. I figured they were still selling HPP/HVC and would somehow say we could go to AI resorts but they would never mention that the exchange rate that would certainly not favor me.
 

Onelovelylip

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We are at Serena Del Mar right now and went to the presentation yesterday morning...we have a fixed week and fixed unit at Serena and it's clear that they don't want us to have the fixed unit. They are telling us that there are libality risks if you own a fixed unit and if someting happens with a fixed unit (like a hurricane) then you are resposible for the cost incurred. They want us to convert that fixed unit to points (poinst in the world of hyatt program) and add our additional points that are part of the (Beyond program) that would be converted (3 to 1) to the world of Hyatt where the points can be used for all inclusive cruises, flights etc. Our sales person showed us on the website where we could a one week mediterranean cruise for 300 points. The sales person kept telling us that this would be the entrance into the world of Hyatt program, but then when they came back with the financial proposal it should that we already have a world of hyatt account number. We would be exchanging all of our equity for a down payment of 44, 000 and moving our maintance fees up 7500 per month. We have hear a similar pitch a few times, and we are wondering to we need to convert everything to the new points system to get the value out of what we have, and is there really a liability issue when you have a fixed week? One of the issues we have with the fixed unit is that it is a two bedroom and they don't allow us to lock it off.
Does anyone have any insight for us?
 

Onelovelylip

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We were invited to the “Owners Update” (sales presentation) at Hyatt Sirena Del
Mar. Apparently it focuses on new “AI” (All Inclusive) options. I like to do a little research before I go. Has anyone attended this, and what does it involve? Thanks!
We are at sirena del mar and we did our presentation yesterday also.
 

wilma

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Red Wolf Lakeside Lodge, Hanalei Bay Resort, Sweetbriar Lake tahoe, Marriott Canyon Villas, Hyatt High Sierra, Point at Poipu

vacationtime1

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We are at Serena Del Mar right now and went to the presentation yesterday morning...we have a fixed week and fixed unit at Serena and it's clear that they don't want us to have the fixed unit. They are telling us that there are libality risks if you own a fixed unit and if someting happens with a fixed unit (like a hurricane) then you are resposible for the cost incurred. They want us to convert that fixed unit to points (poinst in the world of hyatt program) and add our additional points that are part of the (Beyond program) that would be converted (3 to 1) to the world of Hyatt where the points can be used for all inclusive cruises, flights etc. Our sales person showed us on the website where we could a one week mediterranean cruise for 300 points. The sales person kept telling us that this would be the entrance into the world of Hyatt program, but then when they came back with the financial proposal it should that we already have a world of hyatt account number. We would be exchanging all of our equity for a down payment of 44, 000 and moving our maintance fees up 7500 per month. We have hear a similar pitch a few times, and we are wondering to we need to convert everything to the new points system to get the value out of what we have, and is there really a liability issue when you have a fixed week? One of the issues we have with the fixed unit is that it is a two bedroom and they don't allow us to lock it off.
Does anyone have any insight for us?
This is a great deal for the salesman who would earn a nice commission should you buy. It is not a good deal for you. They want you to give them your fixed week / fixed unit that is working well for you and to give them cash in exchange for "points" that are hard to use and have dubious resale value.

Think about it -- it is very clear to you that they want your unit and it is clear that they are using fear to induce you to give them that week. Don't fall for it.
 

Quinte

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Hyatt Portfolio Points
We are at Serena Del Mar right now and went to the presentation yesterday morning...we have a fixed week and fixed unit at Serena and it's clear that they don't want us to have
Does anyone have any insight for us?
Sounds very confused....World Of Hyatt point transfers are different from HPP use for HVC reservations...You can transfer legacy weeks into HPP and then HPP into World of Hyatt points you can use for Hyatt hotels. We did this during the covid closures as it was a way to save our points for the future, since WofH points doing expire. You do have to pre-pay the maintenance fee to make the legacy to HPP transfer.
 

ambere

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Lagonita Lodge (4 units: Christmas week, New Year's Week, 2-bdrm Lakefront, 3-bdrm Bear Peak)
At the "Owners Update" we did this week at Hyatt Sirena del Mar, they actually listened to what we wanted (Priority status and enough points to reserve a 2-bdrm at Sirena) and they offered us something they never have before - that we could purchase 180K Hyatt pts from them; they would then convert our 240K Welk pts to Hyatt pts, so we would have a total of 420K Hyatt points. This would make us Priority 5, so we could book 18 months out, rather than 15 months. They would then combine the two contracts into one contract to reduce the total maintenance fee to $3,300/yr (the MFs for two separate contracts would be over $4K).

I told the sales rep I'd do it for a price of $10K. However, the price was $29,700, and they said they couldn't come down even $1, so I declined. But, I have to say I was intrigued by the offer. They said this was a "one time" offer, something that Lawrence Welk's grandson (Welk Resorts President and CEO Jon Fredricks) insisted be offered to Walk members. They said our sales rep didn't offer it to us last year, so legally, they had to do it now, and it would never be offered to us again. I'm not sure any of that is true. I doubt they had any legal obligation to offer it to us, and who knows if they'll offer it again, but I haven't heard of it, and it certainly wasn't offered to us before.

Has anyone else been offered this in an owners update - conversion of Welk points to Hyatt and combining the old Welk and new Hyatt contract to reduce MFs?
And, I don't suppose I can accomplish this by purchasing additional Hyatt points re-sale, right?
We are at Serena Del Mar right now and went to the presentation yesterday morning...we have a fixed week and fixed unit at Serena and it's clear that they don't want us to have the fixed unit. They are telling us that there are libality risks if you own a fixed unit and if someting happens with a fixed unit (like a hurricane) then you are resposible for the cost incurred. They want us to convert that fixed unit to points (poinst in the world of hyatt program) and add our additional points that are part of the (Beyond program) that would be converted (3 to 1) to the world of Hyatt where the points can be used for all inclusive cruises, flights etc. Our sales person showed us on the website where we could a one week mediterranean cruise for 300 points. The sales person kept telling us that this would be the entrance into the world of Hyatt program, but then when they came back with the financial proposal it should that we already have a world of hyatt account number. We would be exchanging all of our equity for a down payment of 44, 000 and moving our maintance fees up 7500 per month. We have hear a similar pitch a few times, and we arI
I wouldn't recommend that. It can be hard to book, so fixed week and unit can be a benefit, especially if it's Christmas week! What kind of unit do you own? What week? And what are your maintenance fees now?
 

dioxide45

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At the "Owners Update" we did this week at Hyatt Sirena del Mar, they actually listened to what we wanted (Priority status and enough points to reserve a 2-bdrm at Sirena) and they offered us something they never have before - that we could purchase 180K Hyatt pts from them; they would then convert our 240K Welk pts to Hyatt pts, so we would have a total of 420K Hyatt points. This would make us Priority 5, so we could book 18 months out, rather than 15 months. They would then combine the two contracts into one contract to reduce the total maintenance fee to $3,300/yr (the MFs for two separate contracts would be over $4K).
This doesn't sound right. Hyatt (prior Residence Club) doesn't come in denomintations in the hundreds of thousands. It sounds like they were just selling you Hyatt Vacation Club (old Welk points). It would give you access to only book former Welk properties with the points. You would lose direct Hyatt (Residence Club resorts) access except through II.
 

ambere

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Palm Springs Tennis Club (2-bedroom Wimbledon) - 2 units
Lagonita Lodge (4 units: Christmas week, New Year's Week, 2-bdrm Lakefront, 3-bdrm Bear Peak)
This doesn't sound right. Hyatt (prior Residence Club) doesn't come in denomintations in the hundreds of thousands. It sounds like they were just selling you Hyatt Vacation Club (old Welk points). It would give you access to only book former Welk properties with the points. You would lose direct Hyatt (Residence Club resorts) access except through II.
Well, that's exactly opposite what they/manager Jeff told me (I guess I shouldn't be shocked). They wouldn't let me take the document they offered me, but the sales rep (Tulio) winked and said he couldn't prevent me from taking a picture of it, so I did. Here it is (my scribbles on it). Now I'm definitely curious. It says:
"New Points purchased: 180,000."
"Total Points Package: 420,000"
"Sales Type: Upgrade - Platinum."
"Special Instructions: 360,000 HVC Bonus Points"
Total cost: $30,795 - $29,700 + closing costs of $1,095

Any thoughts? They said all my points would be converted to Hyatt points, and I would be a Priority 5, of course, looking at this Purchase document, it doesn't specifically say that...
 

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ambere

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Lagonita Lodge (4 units: Christmas week, New Year's Week, 2-bdrm Lakefront, 3-bdrm Bear Peak)
We are at sirena del mar and we did our presentation yesterday also.
@Onelovelylip - We're still at Serena; would be fun to meet up and say hi if you want. You're likely to find us on the lower deck (far end of the pool, walk down two levels), last 4 chairs, or at:
8 am - Yoga at Palapa (I'm wearing black shorts, green Parrot Head shirt);
11 am Aqua Aerobics at the pool (should be in black swimsuit, blue Santorini hat) or
2 pm Aqua Bingo at the pool (same).
Hope you're enjoying your stay!
 

Kal

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The term "owners update" is simply a HIGH PRESSURE SALES PITCH by Hucksters. Don't listen to a word they say. Would you purchase a home without documents to share with a lawyer before concluding the deal? If so, let's meet, as I have a bridge to sell you.
 

mjm1

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Marriott: Resorts and Abound Points;
Westin Kierland Villas;
HGVC Flamingo & Blvd;
Hyatt Pinon Pointe
What is the BEST way to sell this? A cousin's mom wants to sell. Paid $35K, but we all know...NO WAY....is she going to get that now. Suggestions?

Well, that's exactly opposite what they/manager Jeff told me (I guess I shouldn't be shocked). They wouldn't let me take the document they offered me, but the sales rep (Tulio) winked and said he couldn't prevent me from taking a picture of it, so I did. Here it is (my scribbles on it). Now I'm definitely curious. It says:
"New Points purchased: 180,000."
"Total Points Package: 420,000"
"Sales Type: Upgrade - Platinum."
"Special Instructions: 360,000 HVC Bonus Points"
Total cost: $30,795 - $29,700 + closing costs of $1,095

Any thoughts? They said all my points would be converted to Hyatt points, and I would be a Priority 5, of course, looking at this Purchase document, it doesn't specifically say that...
These are Welk points not Hyatt points. They will only give you access to the former Welk properties. You were right to decline their offer. Enjoy your time there.
 

dioxide45

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Well, that's exactly opposite what they/manager Jeff told me (I guess I shouldn't be shocked). They wouldn't let me take the document they offered me, but the sales rep (Tulio) winked and said he couldn't prevent me from taking a picture of it, so I did. Here it is (my scribbles on it). Now I'm definitely curious. It says:
"New Points purchased: 180,000."
"Total Points Package: 420,000"
"Sales Type: Upgrade - Platinum."
"Special Instructions: 360,000 HVC Bonus Points"
Total cost: $30,795 - $29,700 + closing costs of $1,095

Any thoughts? They said all my points would be converted to Hyatt points, and I would be a Priority 5, of course, looking at this Purchase document, it doesn't specifically say that...
Hyatt currently sells two types of points direct. Portfolio points (former Hyatt Residence Club) and Platinum Points (former Welk). The points still work independently of each other. Platinum points for former Welk properties and Portfolio points for former Hyatt Residence Club. These are clearly the former. Until they implement some type of integrated system, like Marriott Vacations has done with the Abound program, the only way to exchange between Portfolio and Platinum is through Interval International. They don't want to tell you this in the sales presentation because no one will want to buy Platinum points and certainly not want to trade in their Hyatt deeded week ownerships for it.
 

GTLINZ

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They don't want to tell you this in the sales presentation because no one will want to buy Platinum points and certainly not want to trade in their Hyatt deeded week ownerships for it.

I believe that Serena del Mar is a Welk property - it is not in our HRC list.

The point still stands about them wanting the deed and it would not be a good deal for the owner - but I think it is a Welk deed, not HRC.

The sales point about liability is technically true - but a real stretch. At least not an outright lie as usual.
 

dioxide45

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I believe that Serena del Mar is a Welk property - it is not in our HRC list.

The point still stands about them wanting the deed and it would not be a good deal for the owner - but I think it is a Welk deed, not HRC.

The sales point about liability is technically true - but a real stretch. At least not an outright lie as usual.
So with it being a deeded Welk week, looks like Palm Springs, does that really change much? Is the OP looking for better access to the former HRC properties? If so, this isn't the way. If they just want an extended booking time, perhaps it helps, but I am always of the belief that deeded weeks are better than the points programs they came up with later. Though perhaps something is different in Welk/Platinum Points?
 

boraxo

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Originally I was thinking 15 months or even 18 months would be great. But gaming this out...
  • The only weeks that we would want to book this far in advance would be Hawaii and Aspen. And how many units would be available that far our for peak weeks? My guess none but welcome the input
  • Typically we book 2-3-4 night stays for ski season. Again, I wonder if these would be available so far in advance.
  • I'm guessing the Welk offer is completely different than what they offer Hyatt legacy owners
 

Mikem95831

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We were invited to an AI "presentation" at Coconut Plantation recently and declined. I said firmly it would be a waste of everyone's time since I would not buy, and they gave in.

It will be interested to see what they are pushing so an update would be appreciated. I figured they were still selling HPP/HVC and would somehow say we could go to AI resorts but they would never mention that the exchange rate that would certainly not favor me.
I have yet to see an all-inclusive that would remotely interest me. They charge way more than getting your own food would cost.
 
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