How to get the timeshare resale agency to correct or revert a wrong transaction that they messed up?

[jerrry94087]

We liked one timeshare resort in Las Vegas and decided to buy a timeshare there.
We contacted one timeshare resale agency in Florida, over the period of several months they offered us multiple options, all with the same resort name.
When we eventually chose and bought one of the options, it turned out that they sold us a wrong resort!
It turned out that Las Vegas has 2 resorts with similar names, both owned by the same company, and they sold us a less desirable one.
Both names begin with the same word, but continue differently. Both names can be shortened to that one first word.
The timeshare resale agency kept using the short name during all conversations. Both resorts can be referred to by the same short name.

Both transfer agreement and the deed don't have the physical address, and only have the shortened resort name.
The address wasn't mentioned even once in any conversations and paperwork, under the assumption that there is only one resort with this name.

We only found out that there are two resorts with similar names, and that we own a wrong one, when we attempted to book it.

How can we correct this transaction, or revert it now?

I think that this is a gross negligence of the real estate agency and the real estate agent who created the timeshare title transfer paperwork that doesn't even have the physical address of the property.
They tricked us into buying something that we don't want.
Another question is why does the Clark County, NV recorder even register a deed without an address in it?

 

[dioxide45]

Do you have a contract with the full property name on it?

 

[Passepartout]

We liked one timeshare resort in Las Vegas and decided to buy a timeshare there.
We contacted one timeshare resale agency in Florida, over the period of several months they offered us multiple options, all with the same resort name.
When we eventually chose and bought one of the options, it turned out that they sold us a wrong resort!
It turned out that Las Vegas has 2 resorts with similar names, both owned by the same company, and they sold us a less desirable one.
Both names begin with the same word, but continue differently. Both names can be shortened to that one first word.
The timeshare resale agency kept using the short name during all conversations. Both resorts can be referred to by the same short name.

Both transfer agreement and the deed don't have the physical address, and only have the shortened resort name.
The address wasn't mentioned even once in any conversations and paperwork, under the assumption that there is only one resort with this name.

We only found out that there are two resorts with similar names, and that we own a wrong one, when we attempted to book it.

How can we correct this transaction, or revert it now?

I think that this is a gross negligence of the real estate agency and the real estate agent who created the timeshare title transfer paperwork that doesn't even have the physical address of the property.
They tricked us into buying something that we don't want.
Another question is why does the Clark County, NV recorder even register a deed without an address in it?

Now, long after the fact is NOT the time for you to do your due diligence to make sure that what they offered is what you want. Did you ask (demand?) an estoppel that would show exactly what you were being sold?

Remember the term, 'Let the BUYER beware!

I'm sorry, but this is your first post on TUG, and you became aware of us last month. Didn't you have questions then? The time to ask questions is BEFORE you sign anything.

Let us know how this works out.

Jim

 

[jerrry94087]

> Do you have a contract with the full property name on it?

The "TIMESHARE SALE & PURCHASE CONTRACT & ESCROW INSTRUCTIONS" document doesn't have the full name. The "Resort Name" field there only has the shortened resort name. There is no physical address anywhere in this document.

 

[dioxide45]

> Do you have a contract with the full property name on it?

The "TIMESHARE SALE & PURCHASE CONTRACT & ESCROW INSTRUCTIONS" document doesn't have the full name. The "Resort Name" field there only has the shortened resort name. There is no physical address anywhere in this document.

Is there a legal description on the deed that lists the full property name?

 

[jerrry94087]

Remember the term, 'Let the BUYER beware!

Yes, but it looked fine. How could we know that there are 2 resorts with such similar names?

The lesson is: always demand that the property address is listed on all real estate related documents.

 

[jerrry94087]

Is there a legal description on the deed that lists the full property name?

No legal description in the deed.
It only says: Unit No./ICN - and some numbers.
Unit type: Two Bedrooms.
Seasons, etc.

No unit description, no address in the deed.

I wonder why did the Clark County recorder (Debbie Conway) register this deed. This looks astonishing to me.

 

[bnoble]

I find it hard to believe that the deed doesn't concretely specify the property you are buying---that's the whole point of a property deed.

 

[jerrry94087]

I find it hard to believe that the deed doesn't concretely specify the property you are buying---that's the whole point of a property deed.

The deed recorded by the county doesn't even contain the field "Property Address" or "Resort Name".

The deed's title is "Short-Name Vacation Club" - where Short-Name is the first word of both resorts' names.

"Vacation Club" is also a common name that timeshare resorts use. There are Marriott Vacation Clubs, Discover Disney Vacation Club, there was the Shell Vacation Club before it was bought by somebody.

The deed was recorded based in the paperwork supplied by the Florida-based timeshare resale agency. That agreement that we signed just said "Short-Name" as a name of the resort and had no address. This paperwork doesn't specify the resort.

What do I do to invalidate an ambiguous (invalid) deed like this, and to get the money back?

 

[DeniseM]

This is what I would do: LT Transfers is a timeshare title company that is often used by Tuggers, and gets high marks for their services - they are very knowledgeable about all the legalities of timeshare title transfers. I would contact them and say you'd like to hire them to help untangle this situation:

L.T. Transfers
www.lttransfers.com
readylegal@gmail.com
706.219.2709

 

[TheTimeTraveler]

The deed recorded by the county doesn't even contain the field "Property Address" or "Resort Name".

The deed's title is "Short-Name Vacation Club" - where Short-Name is the first word of both resorts' names.

"Vacation Club" is also a common name that timeshare resorts use. There are Marriott Vacation Clubs, Discover Disney Vacation Club, there was the Shell Vacation Club before it was bought by somebody.

The deed was recorded based in the paperwork supplied by the Florida-based timeshare resale agency. That agreement that we signed just said "Short-Name" as a name of the resort and had no address. This paperwork doesn't specify the resort.

What do I do to invalidate an ambiguous (invalid) deed like this, and to get the money back?

@DeniseM has made a good suggestion with the suggestion of LT Transfers. Website: www.LTTransfers.com


If you believe you are a victim of some type of fraud then I will also suggest that you may want to contact the Consumer Protection Division of the Atty. General's Office and voice your opinion and beliefs. This will not cost you anything and may give you a large step forward towards the seller providing your money back (they don't like being investigated as they may turn over a lot of rocks and see some bad things going on).


Best of luck and do keep everyone posted!














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[vacation911]

Most deeds I have gotten just state the county and state of the recording, some may have the address of the Property but not all of them. The legal description would be the Unit number, Week Number, and annual or biennial, perhaps season. It would also generally state the name of the property.

The short name is what's throwing me off. Generally a property will need to have the same legal description as it was previously deeded. Shortening the name may invalidate the deed entirely. It sounds almost intentional. Have you verified you own the other property at the resort that has the similar name? DO they have you as the owner of record?

What is the resorts names of both the one you intended to buy and the one you are now finding that you own? What is the short name they are using?

They are a resale company so I would assume they knew there were two resorts with similar names. Have you contacted them to try to resolve?

 

[rickandcindy23]

Did you get Tahiti Resort instead of Tahiti Village? Those two are very confusing.

 

[vacation911]

Did you get Tahiti Resort instead of Tahiti Village? Those two are very confusing.

I bet that's it. just not sure how they would shorten the name on the deed?

 

[jerrry94087]

Did you get Tahiti Resort instead of Tahiti Village? Those two are very confusing.

Exactly.

We initially chose Tahiti Village. Then the timeshare agency was talking about just "Tahiti". The papers we signed only had "Tahiti" as a resort name. I guess that these papers were invalid because they didn't specify the resort.

But then Tahiti Vacation Club magically appeared on the deed as a title of the deed. The deed doesn't even have the fields "Resort Name" or "Property Address". Tahiti Vacation Club is just a title. It could have had "The Deed" as a title - it would have looked as legit as it is. I have no idea how did that happen and where did Tahiti Vacation Club come from. We were always assuming Tahiti Village.

 

[wmgjr]

We liked one timeshare resort in Las Vegas and decided to buy a timeshare there.
We contacted one timeshare resale agency in Florida, over the period of several months they offered us multiple options, all with the same resort name.
When we eventually chose and bought one of the options, it turned out that they sold us a wrong resort!
It turned out that Las Vegas has 2 resorts with similar names, both owned by the same company, and they sold us a less desirable one.
Both names begin with the same word, but continue differently. Both names can be shortened to that one first word.
The timeshare resale agency kept using the short name during all conversations. Both resorts can be referred to by the same short name.

Both transfer agreement and the deed don't have the physical address, and only have the shortened resort name.
The address wasn't mentioned even once in any conversations and paperwork, under the assumption that there is only one resort with this name.

We only found out that there are two resorts with similar names, and that we own a wrong one, when we attempted to book it.

How can we correct this transaction, or revert it now?

I think that this is a gross negligence of the real estate agency and the real estate agent who created the timeshare title transfer paperwork that doesn't even have the physical address of the property.
They tricked us into buying something that we don't want.
Another question is why does the Clark County, NV recorder even register a deed without an address in it?

Timeshares are recorded differently than other real estate. Lmk if u need me to visit the county clerk and pull a doc for you

 

[jeffox]

Did you get Tahiti Resort instead of Tahiti Village? Those two are very confusing.

I knew that was what it was when they mentioned Las Vegas and similar sounding resorts. The Tahiti Resort usually just gets shortened to Tahiti, but Tahiti Village is never shortened to avoid this confusion. This may be intentional or the agent, being in Florida, didn't know there was a Tahiti resort and Tahiti Village and that they were different things.