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How notified after transfer complete in Marriott system?

abdibile

TUG Member
Joined
Oct 8, 2007
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Location
Germany
Hi,

My recorded deed has been sent to Marriott together with the resort transfer fee on June 24.

What happens next normally?

Will they notify me vie eMail when they have my purchased unit in their system?

Or will I have to wait until they send me a "welcome package" via sneak mail (which will probably take more than a week to Germany)

Or is there a way just to try to register online on their website like you can do in mystarcentral for Starwood before you received anything via mail?

Thanks!
 

CMF

TUG Member
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Oct 11, 2005
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Germantown, MD
I call them every couple of days or so.

They are very slow about this.

Call the Owner Modifications Department [800 845 4226] and ask them for a status report. They'll need the week and unit number as well as the name of the seller.


Charles


PS - I see that you are in Germany. The 800 number won't work. You need to call 407 903 6824.
 

icydog

TUG Review Crew: Expert
TUG Member
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Are you a Marriott owner already? If so call member services to inquire if the resort is in your account yet. It takes a good two weeks to get Marriott to acknowledge the transfer.
 

dioxide45

TUG Review Crew: Expert
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Location
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Resorts Owned
Marriott Grande Vista
Marriott Harbour Lake
Sheraton Vistana Villages
Club Wyndham CWA
You will receive a snail mail letter from Marriott with your owner number. More information will follow. The initial letter will probably take about 8 weeks from when Marriott received your paperwork.
 

Jeffrey

TUG Member
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Apr 2, 2008
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Location
Southern Germany & Colorado Springs
800 numbers from Germany

BTW the 800 numbers do work.... they are just not toll-free as from within the US. We pay the same international rate as if we had dialed a non toll-free number.

IMHO, the non toll-free numbers are answered more promply than just waiting in the 800 line which can take some patience...
 

CaliforniaDreamin'

TUG Member
Joined
Mar 25, 2008
Messages
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Resorts Owned
Marriott Newport Coast
I was recognized as a NCV owner after 7 weeks

A copy of my deed was mailed by my closing agent to Marriott on June 6th. Because nearly 2 months had passed without hearing from Marriott, I called them today using the (800) number furnished by CMF.

The Marriott rep I spoke with was very helpful. He said my owner's packet was mailed by Marriott late last week and gave me my owner's number which I used to successfully log on to the MVC Web site.
 
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