I've got a reservation at the Hyatt on PR for mid March and need to contact them to say we'll be arriving a day late, but I'm struggling to get an answer to calling the resort.
I tried the Hyatt central booking line and they can't see a reservation in my name, but I recall there being something about Hyatt not getting the info from II until a week or so before.
Has anyone had experience of hot the reservation gets to Hyatt, so I can choose when to call.
I've also seen stories of Hyatt not recognising II reservations, so am trying to avoid us getting cancelled by turning up late.
I tried the Hyatt central booking line and they can't see a reservation in my name, but I recall there being something about Hyatt not getting the info from II until a week or so before.
Has anyone had experience of hot the reservation gets to Hyatt, so I can choose when to call.
I've also seen stories of Hyatt not recognising II reservations, so am trying to avoid us getting cancelled by turning up late.