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Hilton App is FUBAR

x3 skier

x3 skier

TUG Review Crew: Veteran
TUG Member
Joined
Apr 17, 2006
Messages
5,352
Reaction score
2,378
Location
Ohio and Colorado
Resorts Owned
Steamboat Grand, The West,
Raintree and, formerly, The Allen House
My Hilton App on my iPhone seems stuck in time. It shows no upcoming stays when I have four booked and they show on the web site. It shows a lower point total than the web site. It is missing past stays and generally seems to be showing the situation at some point in the past. It works correctly on one of my iPads but not on another nor my iPhone. All have the latest iOS and restarting, reinstalling or anything else doesn't correct the problem.

Hilton Customer service is totally useless. Since Hilton has the correct information in the system, this is a PITA but not serious.

Anyone else having this difficulty?
 
PigsDad

PigsDad

TUG Member
Joined
Nov 1, 2006
Messages
10,402
Reaction score
7,579
Location
Colorado and SW Florida
Resorts Owned
HGVC Elite: SeaWorld, Surf Club, Charter Club, Valdoro
No problem with mine; I just checked. Point balance and upcoming stays match online.

Kurt
 
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