HGV Max Frequently Asked Questions 11/16/24

[GrayFal]

What is HGV Max?
HGV Max is a membership program that gives Members access to more properties in more destinations and discounts across the Hilton portfolio.

How do I become an HGV Max Member?
To become an HGV Max Member, you must make an eligible purchase. Visit a Sales Gallery on your next Bluegreen resort stay, chat with us now or call 800-456-2582

How is HGV Max different from my current Bluegreen Vacation Club membership?
HGV Max is a suite of benefits that provide Members with access to more properties in more destinations and discounts across the Hilton portfolio of hotels and resorts. Members who join HGV Max will gain access to an expanded portfolio of properties, the ability to convert points to Hilton Honors Points for use at more than 7,600 Hilton hotels and other exciting benefits.
****These benefits are anticipated to be available to HGV Max Members by the end of 2025.****


Will HGV Max impact my maintenance fees?
Your maintenance fees are determined by the total number of points you own. Membership in HGV Max does not impact how your maintenance fees are assessed.

 

[GrayFal]

Will becoming an HGV Max Member change my existing Club fees?
Your Club Dues may change depending on the timeshare interest you currently own. The 2024 HGV Max Club Dues are $299; please note this rate is subject to change. Your Standard Bluegreen Vacation Club Dues are part of your HGV Max Club Dues. They include all the operational expenses associated with your ownership at the Club level, including but not limited to, access to the toll-free reservations phone number, Vacation Specialists, your magazine and newsletter, your Member website and management of the Club Contact Center. If you become an HGV Max Member, your HGV Max Club Dues will also include reservation transaction fees applicable when staying at HGV Max in-network properties.

Will I pay a fee to join HGV Max?
A Member who makes a qualifying purchase to HGV Max will pay a one-time enrollment fee and an annual HGV Max Club Dues payment.

Will my Bluegreen Vacation Club benefits continue if I don’t join HGV Max?
Yes, your current Bluegreen Vacation Club membership and associated benefits will continue to exist, and you’ll retain access to the benefits associated with your membership as noted in your Club rules guide, Roadmap to Great Vacations.

Do I have to join HGV Max?
No, you don’t have to join HGV Max. Your current Bluegreen Vacation Club membership will continue to exist, and you’ll continue to access the benefits associated with your membership as noted in your Club rules guide, the Roadmap to Great Vacations.

 

[GrayFal]

I’m a Bluegreen Vacation Club Member. Do I have access to HGV Max?
****Your access to HGV Max depends on your purchase date/location and current ownership.****

*****I’m a Bluegreen Vacation Club Member. If I purchase into HGV Max, will I lose my existing Club benefits?*****
When you join HGV Max, most of your Club benefits will remain the same, but some will be eliminated or replaced once HGV Max benefits are activated in 2025. For instance, Traveler Plus program benefits will be consolidated as part of the HGV Max benefits. You will continue to enjoy many of these benefits without the separate renewal fee.
Also, Choice-related benefits will be phased out at a later date, including the Choice VIP Rate, conversion of Bluegreen Vacation Club Points to Choice Privileges program, Choice properties available via Direct Exchange, automatic Elite status with the Choice Privileges program and bonus rates for early conversions. Finally, Premier Members will not have access to Exchange Company Upgrades.

What are some of the HGV Max features that will be available to Bluegreen Vacation Club Members with HGV Max benefits?
Members who make a qualifying purchase to HGV Max, will continue enjoying many of their Bluegreen Vacation Club benefits until the new HGV Max benefits are activated in 2025. These new HGV Max benefits when they launch, including:

• An expanded portfolio of properties featuring a new HGV Max Reservation Window starting six months before check-out (exceptions apply).
• The ability to convert Bluegreen Vacation Club Points to Hilton Honors Points every other year.
• An HGV Max Rate with Hilton that provides a 10% savings off the regularly published rates when making reservations online at more than 7,600 Hilton hotels and resorts, subject to availability.
• Automatic enrollment in the Hilton Honors Program with elevated status.

HGV Max Members can view a list of benefits on the Member website at

 

[GrayFal]

Are there any benefits which will go away when I join HGV Max?
You will retain access to your existing Choice benefits until HGV Max benefits are enabled in 2025. Once this occurs, you will gain the following benefits with Hilton: Automatic enrollment in the Hilton Honors program, the ability to convert your Bluegreen Vacation Club Points to Hilton Honors Points and an HGV Max Rate with Hilton. At the same time, the following Choice benefits will no longer be available: the Choice VIP rate, the ability to convert Vacation Points to the Choice Privileges program, reserve Choice-branded properties via Direct Exchange and automatic Elite status with the Choice Privileges program.

I’m a Bluegreen Vacation Club Member with HGV Max benefits. How will I know when new HGV Max features are available for use?
As new HGV Max features become available for use, we will share them with you via email, your Member newsletter and bluegreenowner.com (opens in a new window).

Which properties are available to Bluegreen Vacation Club Members with HGV Max benefits during the HGV Max Reservation Window?
All properties currently available through your membership can be found on bluegreenowner.com (opens in a new window). As new HGV Max features or properties become available for use, we will share them with you via email and bluegreenowner.com (opens in a new window). Regardless of your membership in HGV Max, Bluegreen Resorts will continue to have an 11-month reservation window. Premier Members will also continue accessing the Premier Waitlist for reservation requests at Bluegreen resorts. HGV Max reservations for participating in-network properties in the expanded portfolio of resorts can only be made up to six months in advance of the check-out date.

How does HGV Max impact the Premier Program?
Before the launch of HGV Max, the Annual Free Stay During Blue or White Season was modified for Premier Members. As a result, Members are not allowed to deposit their Blue or White Week into RCI or access Exchange Company Upgrades.
******In addition, as many benefits that previously required a Traveler Plus membership to access are now included in HGV Max, Platinum and Diamond Members will no longer receive complimentary Traveler Plus Membership as part of their Premier benefits.****

I’m a current owner and I want to access HGV Max. What is the minimum number of points I can purchase?
There are various purchase guidelines in place depending on your existing vacation ownership. In order for your ownership interest to be eligible for HGV Max benefits, a qualifying points purchase is required. If you would like to join HGV Max, you can do so by making a new Bluegreen Vacation Club points purchase. Please call 800-456-2582 to learn more.

 

[GrayFal]

Is there a way to join HGV Max without making an additional timeshare purchase?
The only way to add HGV Max to your Bluegreen Vacation Club membership is to make a Bluegreen Vacation Club purchase from an eligible Sales Gallery.

Will HGV Max impact availability for existing Bluegreen Vacation Club Members who do not join the program?
Bluegreen Vacation Club Members will have the same access to existing properties they’ve always had, including their Premier Waitlist reservation options. In addition, inventory within the HGV Max program is based on exchange usage among Members with HGV Max benefits to maintain the integrity of the cross-booking platform, so availability at Bluegreen Vacations resorts will be limited through 2025 for non-Bluegreen HGV Max members. Once cross-booking is available, Members with HGV Max benefits will be able to confirm reservations at the start of the HGV Max Reservation Window (up to six months in advance of the check-out date at most properties), subject to availability.

I’m a Bluegreen Vacation Club Member with Premier status. Why do I have to pay more to join HGV Max?
Your Premier status delivers you access to the best vacation experiences with more options as part of the Bluegreen Vacation Club. The HGV Max program will expand your access to more properties in more destinations. As a valued Premier Member, you will not only retain your status in the program, but also gain access to a suite of new benefits when launched, including discounts across the Hilton portfolio of hotels and resorts.


I’m a Bluegreen Vacation Club Member. If I join HGV Max, will I still be able to make reservations at resorts beyond the Bluegreen network?
If you join HGV Max, you’ll continue to be able to make reservations at resorts affiliated with the Bluegreen Vacation Club including Club and Club Associate resorts. In addition, you’ll retain access to your exchange options including RCI, RCI Nightly Stays, Hot Weeks, Great Escapes, and Direct Exchange powered by Prizzma. In 2025, with the launch of your full suite of HGV Max benefits, you’ll no longer have access to book Choice Hotel brands using your Vacation Points via Direct Exchange, convert your Vacation Points to the Choice Privileges program or access the Choice VIP rate. These benefits will be replaced by a suite of comparable Hilton-related benefits.

 

[GrayFal]

Who can I talk to about my HGV Max membership?
To discuss your HGV Max membership, call Club Services at 866-767-2268 or log in to your account on bluegreenowner.com (opens in a new window)to chat with a Vacation Specialist online. Hours of operation are Mondays through Fridays from 8 a.m.–9 p.m. and Saturdays from 9 a.m.–5:30 p.m.

How does the “Secure Your Status” campaign, or the increased Premier Level Point requirements, apply to HGV Max?
The “Secure Your Status” campaign allows Bluegreen Vacation Club Members to upgrade their tier status based on the current Premier level points requirements before they increase in the future. This campaign will continue to be available following the launch of HGV Max for a limited time until January 2025. The “future” point levels are anticipated to go into effect after this time.
The current and future annual point level requirements for each Premier tier are as follows:
Current
Future
Bronze: 15,000 – 19,999
20,000 – 29,999
Silver: 20,000 – 34,999
30,000 – 49,999
Gold: 35,000 – 59,999
50,000 – 74,999
Platinum: 60,000+
75,000 – 114,999
Diamond: 100,000+
115,000+

When the “future” point levels go into effect, existing Bluegreen Vacation Club Members will retain their current Premier status until they qualify for the next Premier tier through additional purchases. To achieve a higher Premier status, after the “Secure Your Status” campaign ends, the “future” point level requirement would still apply. The grandfathering only applies to the Member’s existing tier.

As an example, an existing Bluegreen Vacation Club member with 20,000 points would qualify for Premier Silver status based on the “current” point level requirements. Once HGV Max is launched and the “future” point levels go into effect, the Member is grandfathered into the Premier Silver tier.

 

[TUGBrian]

stickied!!

 

[GrayFal]

stickied!!

Good idea.