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Extortion-Parking fee, car kept hostage

jmeador74

TUG Member
Joined
Jul 6, 2022
Messages
29
Reaction score
6
Resorts Owned
Club Wyndham
This unfolded right in front of me at Wyndham Skyline Tower. I was waiting to checkout (checking out early at 5pm the day prior) and the CSR was arguing with a guest, that they had to pay the parking fee.

The guest had already checked out earlier in the day and left their car at the resort. When getting their car and trying to go through the gate the parking pass didn’t work at like 5pm. The attendant told them to pay the fees at the desk and they would be let out. At the desk, the lady was arguing with the CSR and the CSR wasn’t budging from their stance of pay the parking fee. I had about enough of waiting and I only saw the last 5 mins of what this lady went through. Her husband had already left and was on the road home from earlier. So, I gave her my parking pass as my car was already out and the CSR rep was trying to tell me that I can’t do that. He explained that you have to swipe in, in order for the kiosk to let you swipe out. I was like whatever, I tried to swipe without the car and that didn’t work because it had to sense the car, so I drove my car up and swiped, handed the lady my pass and she swiped out and I backed out of the entrance and parked the car and decided to go back inside to tell these guys that they were poor representatives of Club Wyndham and they did not see anything wrong in what they were doing. I have had enough of paying exorbitant amounts of parking, especially in NJ. One day in Wildwood, NJ last year, I paid over $75 for parking. I’m just glad, that they now have price differences between owners and non-owners. But, twenty years ago, I don’t remember paying for parking at Skyline Tower.


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dioxide45

TUG Review Crew: Expert
TUG Lifetime Member
Joined
May 20, 2006
Messages
51,265
Reaction score
22,763
Location
NE Florida
Resorts Owned
Marriott Grande Vista
Marriott Harbour Lake
Sheraton Vistana Villages
Club Wyndham CWA
This unfolded right in front of me at Wyndham Skyline Tower. I was waiting to checkout (checking out early at 5pm the day prior) and the CSR was arguing with a guest, that they had to pay the parking fee.

The guest had already checked out earlier in the day and left their car at the resort. When getting their car and trying to go through the gate the parking pass didn’t work at like 5pm. The attendant told them to pay the fees at the desk and they would be let out. At the desk, the lady was arguing with the CSR and the CSR wasn’t budging from their stance of pay the parking fee. I had about enough of waiting and I only saw the last 5 mins of what this lady went through. Her husband had already left and was on the road home from earlier. So, I gave her my parking pass as my car was already out and the CSR rep was trying to tell me that I can’t do that. He explained that you have to swipe in, in order for the kiosk to let you swipe out. I was like whatever, I tried to swipe without the car and that didn’t work because it had to sense the car, so I drove my car up and swiped, handed the lady my pass and she swiped out and I backed out of the entrance and parked the car and decided to go back inside to tell these guys that they were poor representatives of Club Wyndham and they did not see anything wrong in what they were doing. I have had enough of paying exorbitant amounts of parking, especially in NJ. One day in Wildwood, NJ last year, I paid over $75 for parking. I’m just glad, that they now have price differences between owners and non-owners. But, twenty years ago, I don’t remember paying for parking at Skyline Tower.


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Why didn't the guest want to pay the parking fee?
 

jmeador74

TUG Member
Joined
Jul 6, 2022
Messages
29
Reaction score
6
Resorts Owned
Club Wyndham
You have to pay the parking fee, upon checkin for the duration of your stay. I guess there is a time you have to be out by on the day of checkout. I don’t know what time that is. I guess her family went to see some sights and then went back to pick her car up and couldn’t leave unless she paid another fee.


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Floridaman76

Guest
Joined
Aug 3, 2024
Messages
186
Reaction score
126
Resorts Owned
Wyndham National Harbor
"car held hostage" seems a bit melodramatic, you can argue about why there should not be parking fees at urban resorts, and be wrong about it. That's your preogative.

I've never been to this resort, but i'm guessing Wyndham does not own the parking facilities and sub it out. Owners at urban resorts do not want their MF increased to pay for other people's travelling decisions.

There's lots of chatter on facebook about this by naieve owners, and they are all wrong.
 

Sandi Bo

TUG Review Crew
TUG Member
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Mar 22, 2011
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5,974
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Location
Omaha
Resorts Owned
Wyndham
The Queen Mary was gracious enough to us - to allow us to leave our car after checkout (as well as our luggage). They didn't charge us an extra day for the few extra hours we needed their services. We certainly appreciated it and left with a nicer feeling than the person OP assisted.
 
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