This unfolded right in front of me at Wyndham Skyline Tower. I was waiting to checkout (checking out early at 5pm the day prior) and the CSR was arguing with a guest, that they had to pay the parking fee.
The guest had already checked out earlier in the day and left their car at the resort. When getting their car and trying to go through the gate the parking pass didn’t work at like 5pm. The attendant told them to pay the fees at the desk and they would be let out. At the desk, the lady was arguing with the CSR and the CSR wasn’t budging from their stance of pay the parking fee. I had about enough of waiting and I only saw the last 5 mins of what this lady went through. Her husband had already left and was on the road home from earlier. So, I gave her my parking pass as my car was already out and the CSR rep was trying to tell me that I can’t do that. He explained that you have to swipe in, in order for the kiosk to let you swipe out. I was like whatever, I tried to swipe without the car and that didn’t work because it had to sense the car, so I drove my car up and swiped, handed the lady my pass and she swiped out and I backed out of the entrance and parked the car and decided to go back inside to tell these guys that they were poor representatives of Club Wyndham and they did not see anything wrong in what they were doing. I have had enough of paying exorbitant amounts of parking, especially in NJ. One day in Wildwood, NJ last year, I paid over $75 for parking. I’m just glad, that they now have price differences between owners and non-owners. But, twenty years ago, I don’t remember paying for parking at Skyline Tower.
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The guest had already checked out earlier in the day and left their car at the resort. When getting their car and trying to go through the gate the parking pass didn’t work at like 5pm. The attendant told them to pay the fees at the desk and they would be let out. At the desk, the lady was arguing with the CSR and the CSR wasn’t budging from their stance of pay the parking fee. I had about enough of waiting and I only saw the last 5 mins of what this lady went through. Her husband had already left and was on the road home from earlier. So, I gave her my parking pass as my car was already out and the CSR rep was trying to tell me that I can’t do that. He explained that you have to swipe in, in order for the kiosk to let you swipe out. I was like whatever, I tried to swipe without the car and that didn’t work because it had to sense the car, so I drove my car up and swiped, handed the lady my pass and she swiped out and I backed out of the entrance and parked the car and decided to go back inside to tell these guys that they were poor representatives of Club Wyndham and they did not see anything wrong in what they were doing. I have had enough of paying exorbitant amounts of parking, especially in NJ. One day in Wildwood, NJ last year, I paid over $75 for parking. I’m just glad, that they now have price differences between owners and non-owners. But, twenty years ago, I don’t remember paying for parking at Skyline Tower.
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