cd5
TUG Member
As of Jan 1, DRI has modified the Extraordinary Escapes" (EE) program to remove Interval as the program's exchange partner and replace it with DEX. Many Embarc members who preferred Interval, have gotten an independent membership with Interval and have or are letting their EE lapse.
The new independent membership means they must reserve a week at an Embarc resort, then deposit it with Interval in order to make an exchange.
They are encountering problems getting answers about the process from Interval - who are telling them to call Embarc - who tells them to call Interval - and round and round it goes.
I know that there are several Embarc members here who have been using a direct membership with Interval for years - could I solicit your input as to how you go about this? I'm sure you're not being told to call Embarc! What number do you call for help/support? Are you able to make your deposit to Interval online and then exchange online? Any help or info you can supply would be much appreciated.
Chantal
The new independent membership means they must reserve a week at an Embarc resort, then deposit it with Interval in order to make an exchange.
They are encountering problems getting answers about the process from Interval - who are telling them to call Embarc - who tells them to call Interval - and round and round it goes.
I know that there are several Embarc members here who have been using a direct membership with Interval for years - could I solicit your input as to how you go about this? I'm sure you're not being told to call Embarc! What number do you call for help/support? Are you able to make your deposit to Interval online and then exchange online? Any help or info you can supply would be much appreciated.
Chantal