Eagle Crest Resort - TUG Reviews Great - TripAdvisor Abysmal

[The Colorado Kid]

Eagle Crest Resort in Redmond, Oregon.

TUG Reviews have this at a 9.44 and consistently high marks.

TripAdvisor recent reviews about the opposite with dreadful recent 2023 reviews.

I am unfamiliar with the property...looks like large property with various buildings and perhaps some WorldMark and some not?

Appreciate feedback.

 

[CO skier]

Eagle Crest Resort in Redmond, Oregon.

TUG Reviews have this at a 9.44 and consistently high marks.

TripAdvisor recent reviews about the opposite with dreadful recent 2023 reviews.

I am unfamiliar with the property...looks like large property with various buildings and perhaps some WorldMark and some not?

That is exactly it. In looking at TripAdvisor, the poor reviews are for the Lodge (hotel stlye). TUG members would likely stay in the condo units, part of which are WorldMark.

It is a very large resort. I have stayed in three different sections, all on the golf course with excellent views; most recently a year ago. I thought the 1 bedroom units were larger than average. The resort is so large that is was difficult to find my unit when I arrived well after dark on my last visit, so plan to arrive during daylight.

WorldMark Eagle Crest is entirely consistent with other WorldMark resorts, if you have any experience. The WorldMark units were refurbished within the last few years. For that reason, I cannot think of any reason I would not give it a '10' rating.

There is a sales presence there, so be prepared for that. I did not have any problems declining the invitation.

 

[CO skier]

Looking in RCI, the 1 bedroom units are described as 574 sq. ft. hotel units with a mini-fridge. That is about half the size of a WorldMark 1 bedroom. If you are exchanging into Eagle Crest, you will want at least a 2 bedroom.

 

[zentraveler]

Looking in RCI, the 1 bedroom units are described as 574 sq. ft. hotel units with a mini-fridge. That is about half the size of a WorldMark 1 bedroom. If you are exchanging into Eagle Crest, you will want at least a 2 bedroom.

We were lucky enough to get this resort as either a getaway or an AC a couple of years ago. We stayed in a two bedroom two bath unit that was completely lovely. It had a large deck and was close to a walking trail and the center with the swimming pool, etc.

I don’t know anything about the lodge. The timeshare unit that we stayed in was part of a large area of timeshares, but all of the ones that I saw were townhouse style, and we had dedicated (included) parking right out in front of our unit.

I would welcome a chance to go back there.

 

[Icc5]

Eagle Crest Resort in Redmond, Oregon.

TUG Reviews have this at a 9.44 and consistently high marks.

TripAdvisor recent reviews about the opposite with dreadful recent 2023 reviews.

I am unfamiliar with the property...looks like large property with various buildings and perhaps some WorldMark and some not?

Appreciate feedback.

We've been there about 10 times and always in 2bdrm, Even did a family reunion there with about 15 of us in a few units and everyone fell in love with it. We have stayed in both WM and non WM. Have heard people complain about the hotel units before.
Bart

 

[sue1947]

First of all, I pretty much ignore TripAdvisor reviews of timeshares. They complain about the lack of daily cleaning or lack of shampoo etc etc. Maybe they got hit up for a sales presentation and want to get back at the resort. Whatever, the reviews are frequently that the place is a dump when it isn't anywhere close.

Eagle crest has different timeshare groups. Most are the 'regular' Eagle Crest units which are townhomes lined up either along a golf course or along the canyon. Depending on how much of a hill it is on, there can be lots of stairs or not too many. Perfectly nice; nothing fancy, but you go there for the outdoor activities. Worldmark has a variety of units there as well, mostly single floor units in 2 story buildings; 4 (or so) up and down. Stairs to access the upper units and a couple stairs to access the lower ones, but they also have portable ramps for those lower units.
If you trade into something labeled just Eagle Crest, you will get the townhome. If you trade in via WM, you will probably get one of the units in the 8-plex. WM does have a couple of hotel units, but I doubt they would ever end up in an exchange. They have a cooktop and microwave but no oven and are the only unit types with that kitchen configuration. They are convenient for a 1 night stay on the way through because there is an elevator and carts to haul your stuff around.

Eagle Crest resort, not timeshare, runs the lodge and rents out room just like another hotel. The air conditioning is a typical noisy motel AC/heat type thing. This is what the trip advisor reviews are likely talking about.

 

[oceanblue2]

If the TripAdvisor reports put people off that will leave more room for those of us that love Eagle Crest! We just spent two very pleasant weeks there in a two bedroom timeshare townhouse. We have been many times and plan on returning.

 

[Limace]

We bought a week there after a great stay and now do a week in the timeshare units with our kids for a week every summer-we love it. One kid is a golfer so that’s great for her and friends. I don’t golf but the units are lovely, kitchens are very well equipped, lots to do around there and you can’t beat that central oregon air.


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[Carlsbadguy]

I was there this past summer in one of the 2 bedrooms backing up to the canyon and loved the resort. I thought it was the nicest timeshare resort I ever ever stayed at other than some Marriott resorts. I do have some pictures of the unit if interested.

 

[pedro47]

Trip Advisor, is a joke. I just read a review about the Marriott Manor Club in Williamsburg ,VA. The reviewer stated his villa smelled liked a musty gym. As an owner at this resort, this is not true. Each villa is inspected before the next guest can occupied the villa.

,

 

[easyrider]

Eagle Crest Resort in Redmond, Oregon.

TUG Reviews have this at a 9.44 and consistently high marks.

TripAdvisor recent reviews about the opposite with dreadful recent 2023 reviews.

I am unfamiliar with the property...looks like large property with various buildings and perhaps some WorldMark and some not?

Appreciate feedback.

We owned a few Eagle Crest weeks back when Jeldwen owned Eagle Crest and Trendwest managed Worldmark. It was pretty good back then. Jeldwen was caught cooking their books and had to sell a bunch of properties which included Eagle Crest. Eventually Holiday Inn bought some of Eagle Crest inventory and sold it to some company out of Florida.

The Eagle Crest owned inventory was managed by the HOA. The inventory was similar to Worldmarks but inferior in the furnishings. Eagle Crest inventory back in the day included golf discounts. These summer weeks were easy to rent out. Stay away from winter weeks.

The main attraction for this resort is golf. There are hiking and biking trails but the three golf courses are the main attraction. Using Worldmark to get an Eagle Crest unit is what we do. I wouldn't buy a float week at Eagle Crest. They are kind of hard to get rid of.

Bill

 

[Tahiya]

We have stayed in both the Eagle Crest and the WorldMark Eagle Crest units in the last 5 years. In my opinion the recent update done by WorldMark is tacky. The furniture and cupboards look cheap. By contrast, we found the updates in the Eagle Crest section to be tasteful and seemingly upscale. My 13-year-old grandson thought the upstairs bedroom in the Eagle Crest unit was the nicest bedroom he had ever seen. He has been to a lot of our time shares, including the Hiltons on the Big Island, so has some basis for comparison.

 

[easyrider]

We have stayed in both the Eagle Crest and the WorldMark Eagle Crest units in the last 5 years. In my opinion the recent update done by WorldMark is tacky. The furniture and cupboards look cheap. By contrast, we found the updates in the Eagle Crest section to be tasteful and seemingly upscale. My 13-year-old grandson thought the upstairs bedroom in the Eagle Crest unit was the nicest bedroom he had ever seen. He has been to a lot of our time shares, including the Hiltons on the Big Island, so has some basis for comparison.

We were at Eagle Crest over the 4th of July holiday and stayed in a Worldmark lodge inventory. It was a really nice unit, imo. It was too hot to BBQ or use the fireplace. All of the Worldmark condiments ( spices, salt, pepper) and coffee (Folgers) were present. The room was fairly new regarding most items. The only thing tacky, imo, was the new soap dispensers. I'm not a fan of communal soap.

I haven't seen any of the new Eagle Crest rooms. What was the big difference ? Were you out on the fairways ?

Bill

 

[Elan]

We've owned at Eagle Crest for 20 years and have visited nearly every summer since 2004. We were just there over the 4th.
I've never been in a lodge room nor a WM unit. The actual Eagle Crest units are not fancy, but they're very accommodating and great for relaxing -- large deck w/gas grill and outdoor dining table, etc. The units have been renovated a couple of times since we've owned. Given that they're working with what's in place, I think the current renovation is tastefully done. The units are very comfortable and are well stocked. Like nearly everywhere else, the resort suffered from staffing issues post Covid. That seems to be largely rectified now.
Our ownership is 2 separate (even/odd year) floating summer weeks and we'll likely sell one as we've "been there, done that" and are ready to go elsewhere. But I still really enjoy the resort.

 

[Limace]

Just got back from our annual week at EC an hour ago! We also own two separate biannual weeks-got each for free with first year’s MF paid. My 18 year old daughter told me on this trip that she wants to keep coming for a week every summer forever . Some of our family golfs and loves it-I don’t and I love the local activities like floating on the Deschutes, hiking, exploring Bend and Sisters. The units are nice and very well stocked-coffee grinder, muffin pans, rolling pins! Makes it easy to cook most of our meals in the room. Grilled a few times, played bocce and a lot of board games. Perfect week.


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