[Company SHILL]
I am going to post here, because I see many posts from people with no knowledge of DVN, who appear to be just making up their information.
This absolutely screams "scam."
A conversion fee of $9,000 is highway robbery.
To be quite honest with you, it's very unlikely that your timeshares are even worth $9,000.
I bet if you call RCI they won't know anything about it or have any affiliation with this company.
DON'T DO IT!
It is not a conversion fee, rather an enrollment fee into the Dream Vacation Network. Here are links to two images straight from my DVN login page of vacations a found in Los Cabos and the same vacation package on Travelocity and Priceline (seems unnecessary to provide the comparison, but will for the sake of it). [commercial links deleted]
The part about the unlikelihood of your timeshare being worth $9,000 seems ok, though from the rest of the post I do not imagine you have done much research to provide that generalization.
RCI wouldn’t know anything about DVN, because they aren’t affiliated, DVN has its own network and exchange programs, as well as other benefits – which do not even require you possess a timeshare, the earlier link I posted shows the option to travel at the low dollar amount.
I hope you haven't already paid them????
Free timeshares are a dime a dozen - check ebay - you can have a 100 of them if you like.
If you already fell for this deal, you need to get out of it immediately. Contact your credit card company and dispute the charge.
DVN is not a timeshare, the posters purchase was into the DVNetwork. I was told I could cancel my contract within 3 days from when the credit card was charged, the cancellation just had to be in writing for legal purposes. Disputing a charge is not the correct way to go about cancelling this, especially prior to actually attempting to cancel through the host company. This is not smart counsel. If you have a cancellation clause in your documentation then it is always best to follow that procedure. Reporting fraud or disputing a charge could result in a violation of a contract and could possibly damage one's credit. If the company does not respond to your cancellation, per the agreement, then and only then should you consider a dispute.
This is what I'd do:
#1 - DO NOT CALL THEM
They are scammers - calling them will be an effort in frustration and futility - they will not help you. They will put enormous pressure on you to talk you out of rescinding, or promise to help you, but delay the process past the legal rescission period. DON'T CALL THEM!
#2 - Immediately call your credit card company and dispute the charge.
#3 - Look through the purchase materials and see if there are any rescission instructions - if so, follow them exactly and rescind immediately.
If there are no rescission instructions, simply write a business letter as follows and send a certified letter/return receipt to what ever address you can find in the info. you have:
Gentlemen:
Regarding contract "#123" for purchase of "membership in the Dream Vacation Network." We are exercising our legal right to cancel this contract. We expect a full refund of our deposit of "$XXX." I have already disputed any credit card charges with my credit card company. Do not make any additional charges to my credit card.
Sincerely,
John Husband
Jane Wife
If you call the customer service line, the representatives are extremely pleasant and always willing to help me, I do not imagine you will have much trouble cancelling your contract, so long as it falls within the rescission period of 3 days within the contract. Disputing a charge once again is not appropriate (disputing is for fraudulent unauthorized purchases, which this was not). Best thing you can do is call customer services and/or email/fax a cancellation letter. If someone does not cancel after receiving the cancellation letter it becomes a legal issue.
I always ask for Alicia or Matt on their customer service line, they are extremely nice @ [commercial phone number deleted]
I have just received an email from Dream Vacation Network that they have received my certified letter and canceled my membership.
Thank you for your wonderful advise.
Glad everything worked out well, despite the amount of bad advise you were unknowingly given on this forum by Denise. It's a shame I couldn't have seen and posted this sooner to help you avoid all this anxiety.
--Sophie
