Do you know the way to San Jose?

[b2bailey]

Yes I do, because I was born there. However, after landing at SJC last night after visiting Mexico, I was approached by a middle aged couple from Frankfurt Germany.
They asked for my help. I can't remember their initial question, but it turns out their travel agent had booked a trip for them. Accommodations were in San Jose, COSTA RICA, but their flight took them to San Jose CALIFORNIA!

It was 10 pm. I was deciding between an Uber trip home vs. Overnighting at a nearby DoubleTree that has a shuttle. I booked 2 rooms on Price line for a bargain rate of $100/room. They reimbursed me cash. I had hoped to see them this morning, but they had already checked out. They left a note of thanks for me at front desk.

I'll be curious how they resolved their dilemma.

 

[mjm1]

That was very nice of you to help them out. It sounds like they had a lack of communication with their travel agent and then didn’t read their itinerary very closely.

Back in the day when I worked in San Jose our payroll checks were sent to San Jose Costa Rica, so I can relate on a lesser level of anxiety to their situation.

 

[Glynda]

I remember when my husband was to interview a candidate for a job in Charleston, SC. The candidate flew to Charleston, West Virginia. He didn't get the job.

 

[klpca]

Yes I do, because I was born there. However, after landing at SJC last night after visiting Mexico, I was approached by a middle aged couple from Frankfurt Germany.
They asked for my help. I can't remember their initial question, but it turns out their travel agent had booked a trip for them. Accommodations were in San Jose, COSTA RICA, but their flight took them to San Jose CALIFORNIA!

It was 10 pm. I was deciding between an Uber trip home vs. Overnighting at a nearby DoubleTree that has a shuttle. I booked 2 rooms on Price line for a bargain rate of $100/room. They reimbursed me cash. I had hoped to see them this morning, but they had already checked out. They left a note of thanks for me at front desk.

I'll be curious how they resolved their dilemma.

That is a crazy situation!! You were so nice to help them.

Whenever I am booking a trip to Cabo, I have noticed both San Jose, Costa Rica and San Jose del Cabo are close together in the pull down list and I always make myself double check before I book because it would be easy to accidentally grab the wrong city. That was a big mistake for their travel agent to make. Luckily for them, there should be a flight to Costa Rica.

 

[WaikikiFirst]

Oh boy. I once almost ... well, it turns out there is more than one Panama City. nuf said

 

[pedro47]

Yes I do, because I was born there. However, after landing at SJC last night after visiting Mexico, I was approached by a middle aged couple from Frankfurt Germany.
They asked for my help. I can't remember their initial question, but it turns out their travel agent had booked a trip for them. Accommodations were in San Jose, COSTA RICA, but their flight took them to San Jose CALIFORNIA!

It was 10 pm. I was deciding between an Uber trip home vs. Overnighting at a nearby DoubleTree that has a shuttle. I booked 2 rooms on Price line for a bargain rate of $100/room. They reimbursed me cash. I had hoped to see them this morning, but they had already checked out. They left a note of thanks for me at front desk.

I'll be curious how they resolved their dilemma.

You are a Good Samaritan and that is outstanding.