Cypress Pointe Kitchen Confusion

[KarenG]

I thought I understood the differences between Cypress Pointe Resort and CPR Grandevillas, AKA CPR phases I and II. I've traded through II for a 2 bedroom at Cypress Pointe and am looking for another unit. All I see now for my timeframe are "Cypress Pointe Resort" CYN 1 bdrm, Full Kitchen. Phase I doesn't have 1 bedrooms with full kitchens, does it? I want to make sure both units are in the same phase as I'd like them to be close together. We are also considering renting through HotelKingdom.com to get an additional unit, so it's really important that I know what phase I'm in.

The II Resort Directory lists:
CYX, CYI as Cypress Pointe Resort Grandvillas
CYN, CYO as Cypress Pointe Resort

I ran a search in II over a year's time to see all the various codes, resort titles and kitchen types:
CYX CPR Grandvillas: 1bd Full Kitchen
CYI CPR II: 1bd Limited Kitchen, 2bd Full Kitchen
CYN CPR: 1, 2 & 3 bd, all Full Kitchens
CYO CRP: 2bd, 3bd, both Full Kitchens

Shouldn't the CPR 1 bedroom be listed as a studio? Is the CPR GV a limited kitchen or a full kitchen, it seems to be listed as both.

To add to my confusion, the TUG review section has CYN and CYI as CPR Grandvillas and just CYO as CPR. There's no CYX listed.

I know we have some CPR experts, can someone clarify this for me?

Thanks!

 

[AwayWeGo]

Phase II = Mini-Kitchens. Phase I = Micro-Kitchens.

I'm leaving out all those confusing I-I & RCI resort I.D. codes -- it's all I can do to keep'm straight as just Phase One (Cypress Pointe Resort At Lake Buena Vista) & Phase Two (Cypress Pointe Grande Villas).

In Phase One, the lock-off 1BR "B" units have no actual kitchens, but are equipped with some convenient kitchen-style amenities like mini-fridge, microwave, Mr. Coffee, toaster, etc.

In Phase Two, the lock-off 1BR "B" units have fully equipped mini-kitchens -- fully equipped in all particulars except dishwashers. That is, they have compact 4-burner electric ranges with ovens below, upright apartment-size refrigerators, Mr. Coffees, microwaves, blenders, toasters, etc.

All the 2BR "A" units at both phases have completely equipped full-size kitchens with dishwashers & all other appliances & everything -- very nice.

As far as reserving 2 units close together, both phases are right there side by side & are not so humongous as to be considered all that far apart even if you did end up reserving 1 Phase I unit + 1 Phase II unit. Or, because of the resort layout, you could conceivably get 2 Phase I units at opposite ends of the resort & have those 2 turn out to be as far apart as if you had certain Phase I & Phase II units.

In the illustration below, Phase I is on the left side & Phase II is on the right side. (Both phases are outstanding, so much so that we bought'm both, 1 of each, resale -- every-year Floating Diamond 3BR Phase 2 lock-off via eBay in 2003 & EEY Floating Diamond 3BR Phase 1 lock-off via private owner sale in 2006.)

-- Alan Cole, McLean (Fairfax County), Virginia, USA.​

 

[svwoude]

Alan, That picture makes it look like there is a major street running between the two phases.
I just wanted to let the OP know, that it is not a major street running between, it is basically all parking lot.

Steve

 

[AwayWeGo]

Look Both Ways Before Crossing.

That picture makes it look like there is a major street running between the two phases.
I just wanted to let the OP know, that it is not a major street running between, it is basically all parking lot.

Not so much a major street as a just nice suburban avenue with crosswalks.

Click here for a satellite view.

-- Alan Cole, McLean (Fairfax County), Virginia, USA.​

 

[KarenG]

I exchange into Orlando at least twice yearly, I exchanged into CPR a few years ago, enjoyed it and fully expected to return at some point. I have always followed the news posted by the CPR owners Stu, John Chase, Alan Cole, etc, with interest. I'm also aware that CPR will only place an exchanger in the phase they exchanged into.

If we book an additional unit through HotelKingdom, we can book at either phase, so I'd like to know what phase my 2 bd unit is in.

My 2 bd exchange is labeled "Cypress Pointe Resort" with code CYN. The Cypress Pointe website says "CYN" is phase 1. However, that same "CYN" code has 1 bd Full Kitchen listings, yet Phase I doesn't have 1 bedrooms with Full Kitchens. So is CYN really Phase II?

As I posted above, there are also 1 bd Limited Kitchens on one of the other codes, is this referring to Phase II or Phase I?

No matter how you look at it there are discrepancies in the info, I'd think the resorts would want to try to correct Interval's info to avoid any surprises at check-in time.

Thanks,
Karen

 

[AwayWeGo]

If I Knew I'd Tell You.

As I posted above, there are also 1 bd Limited Kitchens on one of the other codes, is this referring to Phase II or Phase I?

The 1BR kitchens are lots more limited in Phase 1 than in Phase 2.

The real problem is in deciphering those I-I I.D. codes. I'm no help on that because (a) when I go there as an owner, no exchange is involved & I don't care about anybody's I.D. codes, & (b) when I snag a Last Call or Instant Exchange reservation at Phase 1 or Phase 2, it's via RCI & so I don't care about I-I I.D. codes.

I suspect solving this problem will take help from somebody like timeos2 with real expertise.

But here's a thought -- generally only Phase 2 1BR units are available via exchange. In RCI, the Phase 1 "B" units aren't accepted as deposits for exchange -- & if they can't be deposited into the exchange system, then it makes sense that they can't be exchanged into via the timeshare exchange system. If the same goes for I-I, then that pretty much narrows down the Cypress Pointe 1BR exchange possibilities to Phase Two.

-- Alan Cole, McLean (Fairfax County), Virginia, USA.​

 

[pedro47]

I think the 1 bedroom with a limited kitchen are in the Grandvillas side of this resort.

The 1 bedroom on the CYP I side ONLY has a micoware oven and a small ref.

 

[CharlesS]

Rental Agency

Karen is booking through a rental agency so it does not matter what CP I and CP II tell II and RCI. The question is how knowledgeable is the Rental Agency and can you trust them. I can see some rental agency calling a microwave and a small frig a full kitchen and some not understanding II codes. I have no data on tis particular agency but that's the info Karen needs.

Charles

If we book an additional unit through HotelKingdom, we can book at either phase, so I'd like to know what phase my 2 bd unit is in.

My 2 bd exchange is labeled "Cypress Pointe Resort" with code CYN. The Cypress Pointe website says "CYN" is phase 1. However, that same "CYN" code has 1 bd Full Kitchen listings, yet Phase I doesn't have 1 bedrooms with Full Kitchens. So is CYN really Phase II?

As I posted above, there are also 1 bd Limited Kitchens on one of the other codes, is this referring to Phase II or Phase I?

No matter how you look at it there are discrepancies in the info, I'd think the resorts would want to try to correct Interval's info to avoid any surprises at check-in time.

Thanks,
Karen

 

[timeos2]

No deposits of the "B" side at CPR

Karen is booking through a rental agency so it does not matter what CP I and CP II tell II and RCI. The question is how knowledgeable is the Rental Agency and can you trust them. I can see some rental agency calling a microwave and a small frig a full kitchen and some not understanding II codes. I have no data on tis particular agency but that's the info Karen needs.

Charles

CYN / CYO in "II" speak is Cypress Pointe Resort (aka Phase 1). However neither II OR RCI accept the 1BR Studio for as a stand alone deposit from CPR. They do accept the 1 BR w/mini kitchen at CPGV (II codes CYI / CYX)

Since this may be a wholesaler renting time they could be offering the 1BR Studio at CPR. This is an upscale motel style room with private balcony, roman tub, small refrigerator, microwave, large TV & DVD player. it does not have a mini-kitchen or dedicated seating area.

While we enjoy CPR - our favorite Orlando resort - we only use the "B" side (1BR Studio) when nothing else is available. It is not much more than a large, well equipped motel room used on its own. It's best enjoyed as a private room when a group is enjoying the full 3 bedroom CPR unit.

 

[KarenG]

CYN / CYO in "II" speak is Cypress Pointe Resort (aka Phase 1). However neither II OR RCI accept the 1BR Studio for as a stand alone deposit from CPR. They do accept the 1 BR w/mini kitchen at CPGV (II codes CYI / CYX)

Thanks for the responses, I'm either missing something or not asking my question clearly enough. My question is not about rental company units, but the units that Interval International is listing for exchange, specifically these listings:

CYN 1 bdrm, Full Kitchen
CYI 1 bdrm, Limited Kitchen
CYX 1 bdrm, Full Kitchen

Again, I understand what the words mean, but the listings don't correlate with the resort itself.

Thanks for your help,
Karen

 

[AwayWeGo]

Codes, Shmoads -- Phase One 1BR Has No Kitchen & Phase Two 1BR Has Full Mini-Kitchen.

Thanks for the responses, I'm either missing something or not asking my question clearly enough. My question is not about rental company units, but the units that Interval International is listing for exchange, specifically these listings:

CYN 1 bdrm, Full Kitchen
CYI 1 bdrm, Limited Kitchen
CYX 1 bdrm, Full Kitchen

Again, I understand what the words mean, but the listings don't correlate with the resort itself.

Thanks for your help,
Karen

CYN / CYO in "II" speak is Cypress Pointe Resort (aka Phase 1). However neither II OR RCI accept the 1BR Studio for as a stand alone deposit from CPR. They do accept the 1 BR w/mini kitchen at CPGV (II codes CYI / CYX)

OK, CYN & CYO = Phase One = no kitchens in the 1BR units (just mini-fridge, microwave, Mr. Coffee, etc.)

Also, CYI & CYX = Phase Two = mini-kitchens in the 1BR units (complete kitchens, actually, except for diswhashers)

So therefore the listings you cited are inaccurate in that they don't correlate with the features of the resorts themselves, to wit...

• CYN (Phase 1) does not have a full kitchen in its 1BR units
• CYI (Phase 2) does have a (nearly) complete kitchen in its 1BR units
• CYX (Phase 2) same as CYI -- i.e., (nearly) complete kitchens in the 1BR units

I'm guessing the culprits who goofed it up are the folks at I-I command central, for 2 reasons:

• Those 3-letter resort designation codes are strictly I-I
• You cited the (mis)information about kitchens, etc., as coming from the I-I directory & I-I search results.

So, to recapitulate, regardless of anybody's timeshare designation codes, ABC through XYZ mox nix...

• Cypress Pointe Phase 1 has no kitchens in the 1BR units -- just a few kitchen-style amenities like mini-fridge & microwave & toaster & Mr. Coffee.
• Cypress Pointe Phase 2 (The Grandevillas) has nearly full "limited" kitchens in the 1BR units -- complete & fully equipped in all practical respects except no dishwashers. (To me, a timeshare kitchen without a dishwasher is such a minor limitation that I only recently came round to accepting the term mini-kitchen as applied to the Cypress Pointe Phase Two 1BR units. But that's just me.)

I don't know how to 'splain it any clearer than that but if the Cypress Pointe I & II 1BR kitchen picture is still murky, let me know & I'll give it another go.

-- Alan Cole, McLean (Fairfax County), Virginia, USA.​

 

[timeos2]

II - a good slogan does not a quality company make

II does not seem to be very good at what they supposedly do. They are very good at promising things . Even their slogan "The Quality Exchange Company" is a great one - too bad it doesn't represent their actual operation or the majority of resorts they actually have to offer.

One of the pet peeves management has had with II is their total lack of follow through when informed they have information wrong. As far back a 2002 they were told that the units at CYO/CYN (Phase 1) are DIFFERENT that those at CYI/CYX (Phase 2) despite the fact that both resorts are called Cypress Pointe for the first two names, physically adjacent to one another and share a front desk. They do NOT share unit assignments (as in II makes no differentiation on the confirmations as to which resort you are actually assigned to and, until very recently, insisted both 3BR units accommodated 10 when they did not) and if a group of 10 was assigned to CPR (where the units max at 8) they CANNOT simply be given a unit at CPGV. After nearly 5 years the new codes were supposed to help clarify that two different resorts are being offered, but so far no big change in the quality of information offered by II (and it's no surprise).

If it were up to the resort managers II would be banned from the three resorts I deal the most with. But the Boards at all three feel offering a choice of exchange companies to owners is important even if one of them (II) is borderline incompetent for even the most rudimentary services.

 

[KarenG]

This will be our third annual 3-family Orlando trip, our 3 units were side-by-side at both Orange Lake and Cypress Harbour, we spend alot of time at the resort and it is really nice to be able to go back and forth easily.

I have exchanged for a 2 bd CYN, which should be phase 1. I need a second unit and all that is available for my date is a 1 bd, Full Kitchen, CYN. Since we know there are no 1 bd CYN, will my second unit then be in phase 2?

As I said before, I'm also planning to book a third unit through a rental company (fortunately the rental company does have the unit sizes and phases listed correctly).

What piece of info does the front desk use to determine into which phase an exchanger belongs?

Thanks again,
Karen

 

[timeos2]

I have exchanged for a 2 bd CYN, which should be phase 1. I need a second unit and all that is available for my date is a 1 bd, Full Kitchen, CYN. Since we know there are no 1 bd CYN, will my second unit then be in phase 2?



What piece of info does the front desk use to determine into which phase an exchanger belongs?

Thanks again,
Karen

Based on the stated features, not the code, the 1BR should be in Phase 2. But if II has actually assigned Phase 1 time (with a 1 bedroom it is unlikely as there are no 1 BR deposits to II or RCI from Phase 1) then it creates a nightmare for the front desk. They will do all they can to get it straightened out but it isn't an easy process. Hopefully the incoming guest doesn't realize the bad spot II can put the resort(s) into with their incompetence and refusal to properly identify deposits/resorts.

 

[KarenG]

Thanks for your help everyone, sounds like I may just have to take my chances and hope it works out.

Thanks,
Karen