Conversations with ACA Group re timeshare exit strategy & costs

[rmather]

I emphasize that theses are my personal observations but would be interested if you have had dealings with ACA. I received an unsolicited call re selling a timeshare. I was passed between 3 individuals who seemed to be "qualifiers". Each asked the standard - name on deed - how long owned - current on fees - mortgage - problem booking desired week - lied to during sales presentation. Their business model is they have a team of specialist lawyers who negotiate with the resort to get the deed cancelled. At the end of three conversations they still could not state a fee unless I had a one hour conversation with another specialist but one individual suggested that it was in the range of 3 - 4 years maintenance fees. The transaction timeline question went unanswered but I did see that an online review spoke of their 19 month experience. The word "guarantee" was used but, again, details were vague. Again, this is my personal observation and I would be interested in any constructive feedback

 

[jp10558]

It's a scam. There's nothing they could do that you can't do yourself. See the advice article linked from this forum under Help & Advice:

Timeshare Exit / Cancellation Companies: Legit or Scam? What Owners Need to Know!

Beware of Companies Promising to Help You Exit Your Timeshare – Don’t Fall for Scams

tug2.net

 

[dioxide45]

I received an unsolicited call re selling a timeshare.

This is your 100% telltale sign that this is a scam.

 

[WorldT]

My constructive feedback is that you are wasting your time or maybe worse, providing info to scammers that they didn't have before.
Best advice: see post #2 and #3 above.

 

[TUGBrian]

absolutely noone legitimate in this industry cold calls owners with offers to sell/rent/exit/cancel/whatever your timeshare.

 

[RX8]

All exit companies are not worth the cost. Many will outright scam you by doing nothing. Some will send a letter on your behalf. Nothing they do isn’t something that you couldn’t do yourself.

One BBB complaint is from a customer who wanted a refund after 36 months and still owning their timeshare. They paid $10,000 and after paying that to the exit company, the resort offered to take it back for many thousands more dollars. The customer refused the offer since they already paid $10K to ACA. Because the customer rejected that offer to pay even more money the refund request was denied.

If one is willing to pay $10K to a business that has no more options than the customer has themselves, why not give it away with a Visa cash card at closing? Could save at least 1/2 what the exit companies is going to charge (and may not do anything anyway).

 

[rmather]

Thank you to everyone for this feedback. Most appreciated