Contacting The Point at Poipu Resort

[clipper]

I am trying to call the resort to inform them about our late check-in. I called the resort number with area code 808. I was automatically connected to the DRI/HVC corporate office. The agent said the he was going to transfer me to the resort. As expected after I was connected, I went through a series of questions and buttons to push. I ended up being transferred back to the reservations dept at the corporate office. I asked to be connected to the Point at Poipu Resort again. This time, I think I heard someone from the resort - a real voice, not an automated voice of questions and buttons. Before I could say anything, I was taken to the customer satisfaction survey.

Does anyone know how to contact The Point at Poipu Resort? Do you have an email address or a phone number other than 1-808-742-1888?

Thanks in advance.

 

[clipper]

I sent an email to info@pointatpoipu. It did not bounce back so maybe I got through to someone at the resort.

 

[artringwald]

I am trying to call the resort to inform them about our late check-in. I called the resort number with area code 808. I was automatically connected to the DRI/HVC corporate office. The agent said the he was going to transfer me to the resort. As expected after I was connected, I went through a series of questions and buttons to push. I ended up being transferred back to the reservations dept at the corporate office. I asked to be connected to the Point at Poipu Resort again. This time, I think I heard someone from the resort - a real voice, not an automated voice of questions and buttons. Before I could say anything, I was taken to the customer satisfaction survey.

Does anyone know how to contact The Point at Poipu Resort? Do you have an email address or a phone number other than 1-808-742-1888?

Thanks in advance.

(808) 742-1888 is the number that goes to the front desk. If no one can answer, it may go to corporate.

 

[clipper]

It pays to read all your emails completely. I received an email from Point at Poipu a few weeks ago with the subject "Helpful Information About Your Upcoming Stay". Having stayed at the resort a few times before, I ignored the email before and found it unintentionally in my Inbox yesterday. The email offered a phone number that I could text for special requests. So I texted the number this morning and have already received a response with "Mahalo". Woo hoo We are super excited to spend 2 weeks in Kauai.

 

[artringwald]

The email offered a phone number that I could text for special requests. So I texted the number this morning and have already received a response with "Mahalo". Woo hoo We are super excited to spend 2 weeks in Kauai.

That's great! It must be a new service. I looked at our email from last February and it didn't mention texting for special requests.

 

[pedro47]

It pays to read all your emails completely. I received an email from Point at Poipu a few weeks ago with the subject "Helpful Information About Your Upcoming Stay". Having stayed at the resort a few times before, I ignored the email before and found it unintentionally in my Inbox yesterday. The email offered a phone number that I could text for special requests. So I texted the number this morning and have already received a response with "Mahalo". Woo hoo We are super excited to spend 2 weeks in Kauai.

That must be a Hilton Grande Vacation plus.