Thanks jme- I have the number and know I can call.
I like to have things in writing so was looking for an email.
Responses seen to be that a name is involved- I was thinking it might just be concierge @…(thanks bazzap)
If I don’t get a response before I get home from work I will call and ask for the email.
Yes I knew you probably knew about that, sorry, didn't mean anything negative ....only reason I mentioned it is that for something so specific, it's usually
totally unknown by
most owners, even tuggers who pay attention far more than most.
Heck, we're at Grande Ocean several times a year, maybe 7-8 times, and visit the front office all the time, and I still don't even know the two concierges' names.
I can remember them maybe for that week's visit, but then my mind deletes it.
I would wager that nobody else, including frequent-stay owners have a clue about such things.
So for quick answers to questions, I definitely recommend calling the front desk.
I call the front desk all the time regarding random stuff, and I always come away with the right information.
Anyway, the way the Marriott system has always worked for employees is with a simple last name preceded by an initial or two, followed by vacationclub.com.
Even the general manager's email is set up that way........and higher ups too, like the CEOs and their support staff. Makes it easier for us owners.
That said, it might be the ONLY thing they do that makes anything easy, lol.
The reason I mentioned NAMES for the email is that at MGO they do have separate and different email addresses.
Now maybe if the concierge team has multiple members who tag-team the concierge desk, they might have a generic email address that any of them can access
at all times.
Take care, Marty (jme)