Just Returned from Cliffs
I can answer your questions.
We arrived at 1:30 and were not able to get our room untiil 4:00, and the resort was clearly not at capacity. We went to Red Rock Casino a few miles away to kill a few hours, and that worked out well.
Once we got in our unit and assessed what we would need from the store, we headed to close-by Wal-Mart, which is also an enormous grocery store. Best to go with a specific list made in advance, otherwise you will be overwhelmed and spend hours there.
The unit included two small boxes of laundry detergent. I always bring a few dryer sheets (how easy that is for packing), and I also bring my own small plastic bottle of detergent, just in case. There were four adults, so we did use all of it, although I imagine you could get more.
There is a small bottle of dish soap in the kitchen, plenty of towels and potholders, paper towels, toilet tissue, and facial tissue is there, with excess in the vantities.
Yes, the beds are still queen sized. I knew this before I went, so I want to say I wasn't disappointed, but I still was. Every time I trade my timeshare, we have a large king-bedroom and usually a whirlpool tub. I have king at home, so we found the queen a little challenging. My last few trades have also had amazing mattresses and great sheets. I did not find this to be the case at the Cliffs. One of our face towels in the master bath was so threadbare and grayish that it looked like a car washing towel. Nothing was plush, same for the pool towels. I hated the comforter and blanket on the bed, the scratchy not comfy type.
We didn't need to use any front desk services, but the people there seemed very pleasant. The pool area and hot tub area were just lovely, very well maintained, and the four built-in gas grills are fantastic. The area where the grills are is well lit and very clean. We grilled outside twice, and it was fantastic.
If you exercise on vacation, the fitness center leaves much to be desired, in my opinion. Two treadmills, neither calibrated to the right speed or incline. The belt was loose on one of them, and they are dated for sure. There are NO free weights at all. Two treadmills, 3 bikes, 1 eliptical, and a universal. The area is small and hot. People were propping the door open with the trashcan. No towels provided in the gym, and I can honestly say I haven't been to a resort through my RCI trades that didn't offer towels and cleaning solutions in the gym.
The fireplace in the living room of this two-bedroom unit was wonderful - turn on with a switch and really warmed you up nicely. The kitchen was equipped with what we needed for cooking. The cabinets and vanities should ALL be replaced immediately. They are old, rotting in parts, difficult to operate. There is nothing updated whatsoever as far as vanities and cabinets. I'm on vacation, I want to feel like I am being pampered.
I read on Trip Advisor to ask for a second floor unit due to bugs. We did not see a single bug and did have a second floor unit. The unit was very clean when we arrived.
Lastly, I will caution you - at 5:00 a.m. or at 6:00 a.m. EVERY DAY, the maintenance people are dragging pool chairs around while they are cleaning - the noise is like nails on a chalkboard. And we were on the second floor!!!! They are noisily dragging trash cans around and pool chairs. It is not fun to wake up that early in the morning because of loud noise dragging around by your unit.
The shuttle service provided by the Cliffs is TOP NOTCH. Their system is working wonderfully - you make a reservation to go to the strip or Freemont Street, and you have a spot on the van - a beautiful, comfortable van. Steve is an amazing asset to the resort, if you are lucky enough to get him as your driver. There are three drivers that we saw during our week. They are efficient and always on time. They'll drop you off to do grocery shopping, too, and come back for you. Extremely accommodating and easy to use. We had a rental car and still used the shuttle almost every day.
Enjoy your trip!
