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Change to Redweek process and all those extra fees... And not in a good way.... [MERGED]

Wolfgheist said:
That is what I was seeing. I will list on both I guess and hope it rents out on Redweek, lol.

Are there pros/cons for each in regards to a renter that cancels? On Koala for example, I specified no cancellations, but what are my protections if they do?
Click to expand...

With Redweek, you do not specify the rental terms and conditions. They do. (Redweek removed the DIY option for you to supply your own rental contract, terms, cancellation policies, etc.) It's now 100% up to Redweek. In the past, Redweek HAS screwed owners with cancellations during COVID and I believe at least one case post-COVID where the renter didn't "like" the unit or something and the owner didn't get their money and lost their week as well. THAT past behavior (plus other Redweek behaviors) make me not trust them. Fool me once... and all that.

I don't know if I've seen/heard of Koala screwing the owners like Redweek has, but I also don't know about any rental contract stipulations, etc. (ie: in what terms can a renter say the unit wasn't "up to standards" and get a free partial or complete stay, or get cold feet and cancel for a reason and leave the owner empty handed).

It's entirely possible for both that there is no recourse for an owner in any scenario. All I do know is that Redweek has a proven track record of not siding with the owner and always the renter.
 
Wolfgheist said:
That is what I was seeing. I will list on both I guess and hope it rents out on Redweek, lol.

Are there pros/cons for each in regards to a renter that cancels? On Koala for example, I specified no cancellations, but what are my protections if they do?
Click to expand...
Redweek spells out the details in the rental agreement:

Sample Rental Agreement | RedWeek

Sample Rental Agreement
www.redweek.com www.redweek.com
 
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